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Grand Harbor Resort and Waterpark

3.5 star property

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Photo gallery for Grand Harbor Resort and Waterpark

Meeting facility
Point of interest
Lobby
Property amenity
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    ‪1 min walk‬
  • Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from room

Best Western Plus Dubuque Hotel & Conference Center

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.4 out of 5, Excellent, (1001)
The price is €94
for 1 room
includes taxes & fees
14 May - 15 May
Best Western Plus Dubuque Hotel & Conference Center

About this property

Grand Harbor Resort and Waterpark

Family-friendly Dubuque hotel connected to the convention centre, steps from Diamond Jo Casino
This smoke-free hotel features free water park access, an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Harbor Resort and Waterpark. During your stay, you'll be connected to the convention centre and just a quick walk from Mississippi River. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Tony Romas
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and 2 hot tubs -
  • Guests speak favourably about the clean guestrooms and the location
  • Steps from Diamond Jo Casino and 5 minutes on foot from National Mississippi River Museum and Aquarium
Grand Harbor Resort and Waterpark offers its guests a complimentary water park, 2 hot tubs, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1453 square feet (135 square metres) and includes a conference centre. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Grand Harbor Resort and Waterpark. Self parking is free.

This 3.5-star Dubuque hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM.
Tony Romas – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (1,453 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
Grand Harbor Resort Waterpark Dubuque
Grand Harbor Waterpark
Grand Harbor Waterpark Dubuque
Harbor Grand Resort
Dubuque Grand Harbor
Grand Harbor Dubuque
Grand Harbor Hotel And Waterpark
Grand Harbor Hotel Dubuque
Grand Harbor Resort And Waterpark Dubuque, Iowa
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Resort Waterpark
Grand Harbor Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel Dubuque

Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Travelled with family and small children
Liked: Amenities
Very friendly staff and nice rooms
Stayed 1 night in Jan 2025

6/10 Okay

Deanna

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Everything is the same from when I was a kid. Both hot tubs were filled with kids the whole time when one is supposed to be adults only. Waterpark is rusted and out dated. Not enough tables and chairs in the Waterpark we had to sit on the ground and make our own pile of stuff. Breakfast is packed again not enough tables and chairs, there was lines just to get on the elevator then lines to get to the breakfast. We ended up going somewhere else to eat.
Stayed 1 night in Jan 2025

6/10 Okay

Alexa

Travelled with family
Liked: Cleanliness, staff & service
I felt like the waterpark could use a much needed update. There is only one way to get into the waterpark and you have to go through the lobby while people are checking in and the doors kept opening because of the traffic. I wouldn’t thane minded if it was summer but we did stay while there was a freeze warning with negative degree weather. I felt like if there was possibly a remodel they could figure out way to avoid walking through the lobby and fix some cosmetic things the waterpark needed.
Stayed 1 night in Jan 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Karl

Liked: Room comfort
Disliked: Property conditions & facilities

Maintenance Required

The hotel is in major need of maintenance. The carpet had a hole in it, the door had a crack at the bottom, the desk drawer would not stay closed, and a lot of evidence of wear and tear that have been neglected.
Stayed 2 nights in Jan 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Amenities
Nice place for a weekend getaway
Stayed 1 night in Jan 2025

8/10 Good

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Only issue was housekeeping didnt clean our room. They did call in a manager and our room was #5 that she had to clean. I hope the morning person was fired. We will absolutely go again, the grands had such an exciting time.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Nice environment for little kids. Expect crowds in the water park in the afternoon as the hotels sells day passes to the public. Plan on 9am to 1pm for the most freedom. In the water. Hotel and water park is dated and could use some dressing up. Breakfast eating area is small for all the family traffic it sees in the morning. Very limited seating.
Stayed 2 nights in Jan 2025

2/10 Terrible

BreAnn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Save your money

Bathroom vent didnt work causing tons of steam in room after shower. My child and i both stubbed our toes on the door stopper causing them to bleed. Elevators were so congested that trying to get out of the hotel was a nightmare. No luggage carts available so toting up children and luggage was exhausting
Stayed 1 night in Jan 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jamie

Stayed 1 night in Dec 2024

6/10 Okay

maceo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Q
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Nick

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Waterpark was fun for all ages. Would have liked more information like waterpark hours
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Neighbors across the hall partying in the hallway. Keep it in your room.
Stayed 3 nights in Dec 2024

8/10 Good

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good breakfast and hotel room was clean. It’s definitely outdated and worn down in the waterpark along with some of the hotel amenities considering the nightly rate you pay. The kids had fun at the waterpark and enjoyed the games that were lead by staff.
Stayed 1 night in Dec 2024

6/10 Okay

Fortnite

Travelled with family
Liked: Staff & service
Needs improvement on every area of resort.
Stayed 1 night in Dec 2024

8/10 Good

Dan

Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Travelled with family, Travelled with family and small children
Liked: Staff & service
Way too many people for 2 elevators. Very, very long line for breakfast which was included. The pool was nice but I believe people from the outside are allowed in if they pay. Makes it difficult for patrons who paid to stay and play.
Stayed 2 nights in Dec 2024

4/10 Poor

Jill

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old dirty- dust all over the room. Bad bed, bad pillows
Stayed 1 night in Dec 2024

10/10 Excellent

SARAH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great for my 5 and 6 year old. It was just perfect for our one night stay!
Stayed 1 night in Dec 2024