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Grand Harbor Resort and Waterpark

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Harbor Resort and Waterpark

Meeting facility
Property amenity
Exterior
Point of interest
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym
  • Breakfast included

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    ‪1 min walk‬
  • Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • Grand River Center
    ‪2 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Double Room, 2 Queen Beds

8.2 out of 10
Very good
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Grand Harbor Resort and Waterpark

Family-friendly Dubuque hotel connected to the convention centre, steps from Diamond Jo Casino
This smoke-free hotel features free water park access, an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Harbor Resort and Waterpark. During your stay, you'll be connected to the convention centre and just a quick walk from Diamond Jo Casino. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Tony Romas
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and 2 hot tubs -
  • Guests speak favourably about the clean guestrooms and the location
  • Steps from Diamond Jo Casino and 5 minutes on foot from National Mississippi River Museum and Aquarium
Grand Harbor Resort and Waterpark offers its guests a complimentary water park, 2 hot tubs, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1453 square feet (135 square metres) and includes a conference centre. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Grand Harbor Resort and Waterpark. Self parking is free.

This 3.5-star Dubuque hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM.
Tony Romas – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (1,453 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
Grand Harbor Resort Waterpark Dubuque
Grand Harbor Waterpark
Grand Harbor Waterpark Dubuque
Harbor Grand Resort
Dubuque Grand Harbor
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Grand Harbor Resort And Waterpark Dubuque, Iowa
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Grand Harbor Resort Dubuque
Grand Harbor Resort Waterpark
Grand Harbor Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel Dubuque

Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 345 out of 1001 reviews" "
Rating 8 - Good. 331 out of 1001 reviews" "
Rating 6 - Okay. 184 out of 1001 reviews" "
Rating 4 - Poor. 90 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jack

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Karen, Knox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and knowledgeable .
Stayed 1 night in Oct 2024

6/10 Okay

Allen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Location was ok, great view of the river. They did not have a pool for adults to use. The water park was not set up for older kids, more for toddlers not teenagers. They did not have chairs in the rooms, you had to sit on the bed. Our door was very hard to open and the hair dryer in our bathroom was unsafe. They never fixed the ice machine on our floor even after they were told. Not sure I would stay there agine?
Stayed 2 nights in Oct 2024

8/10 Good

Jeremiah

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michelle

Travelled with family
Disliked: Amenities
Waterpark was a joke, glad we didnt pay extra for it.
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Outside view of river was nice. Property and rooms need attention and updating for the price they charge Bed comfortable but bed linens are thin. The continental breakfast not so good. Waterpark good for the younger kids.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Hunter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome! My 3 boys LOVED it!
Stayed 1 night in Oct 2024

6/10 Okay

Brogan

Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and close to downtown. The only complaint was that the refrigerator wasn't turned on when we got there.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service waterpark was good if we had a question I had an answer right away would definitely stay again
Stayed 2 nights in Oct 2024

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was perfect to get together with family! The only thing that was a problem was that our room smelled like sewage really bad.
Stayed 1 night in Oct 2024

10/10 Excellent

Chol

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

6/10 Okay

Lawrence

Travelled with group
Disliked: Staff & service, amenities
At check-in the staff was not hospitable at all. They were very mechanical and failed to provide the waterpark access bands. The rep also charged my card twice for the $50 incidentals deposit. The breakfast area needs more seating for larger families.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the view and being on the Mississippi River.
Stayed 1 night in Sep 2024

2/10 Terrible

Lisa

Travelled with family
Overpriced disaster
When my daughter and I checked in, there was a woman changing behind the registration desk. Not a great first impression, but we were already out $267 so we pressed on. As we got to our floor, it smelled musty. Once we got to our room, we realized that it had most likely lost its glory over a decade ago. It smelled, furniture was old, the sheets were re-stitched with blue thread, no comforter and just gross. The television only had around 20 channels to choose from with no pay-per-view. The ice machine didn’t work. I could go on, but the worst part was the “waterpark”. Parts of the tree were being held together with duct tape. There was no private changing room. The lazy river was more of a push your feet off the walls to move with the water type of river. All in all, complete disappointment. The complimentary breakfast made both my daughter and myself sick. Don’t waste your money!
Stayed 1 night in Sep 2024

10/10 Excellent

Denys

Good
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, pool and water park were just the right size for the kids! They had a blast
Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Xxx
Stayed 1 night in Sep 2024

2/10 Terrible

Dave

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nice view at first, but a buncha garbage against building in back. Ants coming up from tiles in bathroom. Mold and black mildew on bar on shower enclosure. Waterpark rusty bucket on ground for kids to catch tetanus. Not safe.
Stayed 3 nights in Sep 2024