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Tru by Hilton Spartanburg

2.5 star property

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Photo gallery for Tru by Hilton Spartanburg

Reception
Business centre
Exterior
Terrace/patio
Desk, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
103 Franklin Avenue, Spartanburg, SC, 29301
  • WestGate Mall
    ‪3 min drive‬
  • Tyger River Park
    ‪6 min drive‬
  • Wofford College
    ‪9 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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4.1 out of 5, Very good, (1005)
The price is €101
for 1 room
includes taxes & fees
12 May - 13 May
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About this property

Tru by Hilton Spartanburg

Hotel in Spartanburg with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. Housekeeping is available on request.
Tru by Hilton Spartanburg offers 98 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Spartanburg hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Spartanburg. During your stay, you'll be within walking distance of WestGate Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from WestGate Mall and a few minutes from Regal Spartan
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Tru by Hilton Spartanburg also features a fitness centre, a front desk safe, and a lift. Self parking is free.

This Spartanburg hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Spartanburg Hotel
Tru by Hilton Spartanburg Spartanburg
Tru by Hilton Spartanburg Hotel Spartanburg

Tru by Hilton Spartanburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 687 reviews
Rating 8 - Good. 100 out of 687 reviews
Rating 6 - Okay. 38 out of 687 reviews
Rating 4 - Poor. 15 out of 687 reviews
Rating 2 - Terrible. 33 out of 687 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

SUSIE

Travelled with family
Liked: Cleanliness, property conditions & facilities
During breakfast, the housekeeper was sweeping hard, making a lot of noise. Then would hear her complain to another employee about her job. The cleaning doesn't need to be done at peak breakfast time.
Stayed 1 night in Apr 2025

2/10 Terrible

Amy

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Well lady at front desk was nice but went down hill from there. Someone else was in the room we were assigned and then they had to send us to another hotel. Least we had a place to stay but was just all and all very inconvenient. Just this whole town however is a little trashy and run down. Not impressed at all and would like a room compt for my trouble.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Friendly staff and very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
updated and very nice lobby. Robert was super nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Joann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru is great place to stay and the staff is always pleasant
Stayed 1 night in Apr 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Road Trip with Pets

Road trip with dogs, stayed at the end of a long day driving. Easy to book, but read the fine print... though they allow dogs, it was $75.00 extra at check-in for them to stay. Also the man at the front desk went on a rant about not booking directly through the hotel site and explained that I wouldn't get IHG rewards points. After a long day of driving and hidden expense for dog friendly hotel, I wasn't in the mood for a monologue.
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Elise

Stayed 2 nights in Mar 2025

10/10 Excellent

Julio

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Exelente ubicacion
Stayed 1 night in Apr 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wayne, Crestview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All guests need to be reminded upon arrival too be courteous of other guests in hotel - no stomping of feet - and tread quietly while in the hotel room.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Staff & service
When we went to check in they realized they had no queen rooms. The front desk person repeatedly stated it was a "budget hotel" ans he was the only worker. They had plenty of King rooms- but they do not have roll away beds. They suggested the kids sleep on the floor with pillows and blankets. They hadultiple king rooms available ans it was later in the evening. Even though it was the hotwls mistake they offered no solution other than haveing the childrwn sleep on the floor- even though it exceeded the occupancy of the given room. Very frustrating especially since we drove out of our way to stay there.
Stayed 1 night in Mar 2025

10/10 Excellent

Frederick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern.
Stayed 1 night in Mar 2025

10/10 Excellent

Dionne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2025

10/10 Excellent

Grady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kellie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Stayed 1 night in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025