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The Oriental Jade Hotel

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Oriental Jade Hotel

Lake
Lobby sitting area
Outdoor pool, pool loungers
Poolside bar
Point of interest

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
  • Gym

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hang Gai Street
    ‪4 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬
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Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Pearl Twin

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Diamond Church View

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Sapphire Old Quarter View

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Jade Terrace City View

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Ruby City View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Emerald Connecting

  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

The Oriental Jade Hotel

Luxury Hanoi hotel in Old Quarter with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at The Oriental Jade Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, facials or body treatments at O' Signature Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from St. Joseph's Cathedral of Hanoi and 3 minutes on foot from Hoan Kiem Lake
  • Airport pick-up shuttle service available for a fee
The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 600000 for adults and from VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night
  • Bed sheets available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 863 out of 1002 reviews" "
Rating 8 - Good. 106 out of 1002 reviews" "
Rating 6 - Okay. 17 out of 1002 reviews" "
Rating 4 - Poor. 8 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronaldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is 5*****, room and amenities were wonderful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will stay again in future. Loved sunrise swims in the rooftop pool. The staff were very gracious and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 5 nights in Oct 2024

10/10 Excellent

David, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a family of five. We all really enjoyed our stay. The staff are very welcoming and friendly, going out of their way to be accomodating. The breakfast is great, with lots of options to choose from, including vegetarian. It’s very nice when staying in the heart of Hanoi to have a roof top pool and a gym, we really enjoyed these facilities. We had connecting rooms and they were very comfortable. The hotel was accommodating with a late check out and we were still able to enjoy the facilities until our departure to the airport, which was very appreciated!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jahanzeb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Brian and his team just offered us more and more. Absolutely mind blowing. Highly recommend this hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Hanoi. Helpful concierge. Nice breakfast and rooftop restaurant with a view! Friendly staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was brilliant
Stayed 6 nights in Sep 2024

10/10 Excellent

Nurcan

Travelled with group
Liked: Staff & service, room comfort
Great location and staff service
Excellent location for travel for tourism Fantastic staff service Improvement on upgrade of bathrooms would be great and halal food options
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Stayed 1 night in Oct 2024

10/10 Excellent

YANJUN

Stayed 1 night in Oct 2024

10/10 Excellent

Hon Fai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I and my family enjoyed the stay very much. The location of the hotel is so convenient for shopping and dining. Apart from clean and spacious, the most important is the staff attitude which is amazing and sincere in particular Kathy and Brian. Highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

YANJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in the Hanoi old quarter
The hotel facility is first class in the Hanoi old quarter area, and its service is great! The spa is highly recommended to relieve the long flight tiredness. The roof top bar has a perfect view to the Hoàn Kiếm Lake, especially in the night. The location of the hotel is unbeatable. We had a wonderful experience staying in this 5 star hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Giancarlo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I won’t stay anywhere else now! 2nd time at this property and treated like family every time I come back. Mr Do and his team are excellent and treat me like VIP ( even though I’m not! LOL) awesome upgrade and all the staff at reception are so kind and caring. They gave me my same awesome room and great as before. Great location and the quieter part of the old quarter for sure. Less chaotic and less time to get in and out when catching Grab. I love the Oriental Jade and thank you Mr Do and his team. And it’s great to see all the same faces there (Midori, etc) and that is a great testimony to how staff are treated by management. I even had a 5am airport pickup and the early morning crew treated me like royalty with a take away breakfast, gift and making sure my transfer was on time! Thank you again Oriental Jade! I’ll be back next year!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. The property is wonderfully located and is within walking distance of everything in the Old Town. Highly recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good
Stayed 3 nights in Sep 2024

10/10 Excellent

Indrajeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a top class 5-star property in the heart of the Old Quarter in Hanoi. Very luxurious and replete with modern amenities. Their staff is helpful and kind. The only thing I didn't like was that their rooftop restaurant/bar didn't serve food after 11 pm and had a very limited menu. Their manager, David, in particular was very helpful and made my trip memorable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location. Marvelous staff. Delicious breakfast. I enjoyed a quick dip in the rooftop pool and a quick workout in the small but satisfactory gym. Really got our visit to Hanoi off to a fine start.
Stayed 1 night in Sep 2024

10/10 Excellent

TRISH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they provide excellent customer services
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - would recommend!
A lovely oasis in the middle of what can be an overwhelming city! Great service, very clean and the rooftop pool was a very welcome retreat at the end of the day!
Stayed 2 nights in Aug 2024

8/10 Good

Sharonne

Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond. They were so welcoming and professional in every way. The rooftop pool and bar is amazing with exceptional cocktails and food. Fantastic location. I would definitely stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

thanh

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very nice and friendly. Property was no noise insulation. You can hear everything on the hall way and room next to you
Stayed 1 night in Sep 2024