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Quality Inn Downtown Helen

2.5 star property

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Reception
BBQ/picnic Area
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
15 Yonah St, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪2 min walk‬
  • Helen Festhalle
    ‪11 min walk‬
  • Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Days Inn by Wyndham Helen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (338)
The price is €85
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Days Inn by Wyndham Helen

About this property

Quality Inn Downtown Helen

Hotel with free breakfast, a quick walk to Unicoi State Park
Self parking, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn Downtown Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. Enjoy features like free breakfast and free WiFi in public areas, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, a fireplace at reception and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Unicoi State Park and a 2-minute drive from Chattahoochee National Forest
  • Cats and dogs welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 25 May and close on 30 September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 914 reviews
Rating 8 - Good. 279 out of 914 reviews
Rating 6 - Okay. 158 out of 914 reviews
Rating 4 - Poor. 84 out of 914 reviews
Rating 2 - Terrible. 73 out of 914 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Pros: location was convenient to the main areas of Helen. Main part of our room was nice- new carpet, nice large TV and stand. Three beds and a sofa which gave my family plenty if room for sleeping and the room was large so we could spread out. Cons: bathroom was tiny, shower was tiny (maybe 32” x 32”), large gaps around the door so you could see through them, paint was all over things that shouldn’t be painted (I’d hire a new painter), no place to hang clothes, breakfast was very limited with the only thing hot being waffles or pre-packed oatmeal (by adding hot water). Overall, the stay was ok but definitely not exceptional.
Stayed 1 night in Dec 2024

8/10 Good

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is walking distance to all the attractions, shops, etc. Staff was friendly. Was a little disappointed in the breakfast…was expecting a little more options. All in all a nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Liza

Stayed 1 night in Dec 2024

10/10 Excellent

Yeneisy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and conditions.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near to everything .
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and location was perfect, easy access to everything
Stayed 1 night in Dec 2024

6/10 Okay

Samyann

Travelled with family
Disliked: Amenities
Good price nothing fancy
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
We paid for 2 nights on a non-refundable sale and checked out the next morning after the first night. This is an older "motel" masquerading as a Quality Inn. You know the kind where you park in front of your room and everything is detached from the office. Beds were said to be newly replaced but the mattress was hard as a rock. No luggage rack or surface to put bags on so they stayed on the floor. Shower curtain rod installed incorrectly so the curtain refused to stay drawn on each end resulting in wet floor. Curtain would sag and only cover the middle. Desk chair upholstery was ripped and tattered. Just a bad experience.
Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Could use some updating , overall did the job
Stayed 2 nights in Nov 2024

6/10 Okay

Ram

Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Nice town, nice room.
Stayed 1 night in Dec 2024

6/10 Okay

Manilyn

Travelled with family
Room is fine, breakfast is no good.
Stayed 2 nights in Nov 2024

8/10 Good

Eric S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in Nov 2024

6/10 Okay

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara, Gainesville

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay here. Clean and quiet. Comfortable beds. Close to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Look, the shower head leaked and the room could use a DEEP clean. The real issue was the day manager, he was WONDERFUL. HIS NAME IS JIM. Professional,knowledgeable, charming.because of Jim we will be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
We very much enjoyed our stay. They have new flooring in the rooms as well as new beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan at the front desk was friendly, kind and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Stayed 2 nights in Nov 2024

8/10 Good

danielle

Liked: Staff & service, property conditions & facilities
I enjoyed the size of the room. It was reasonably clean, the location was amazing. My only issue with this room was the bathroom was tiny compared to the size of people it’s supposed to accommodate, and there was no where to store clothing. No racks, hooks, drawers.
Stayed 1 night in Nov 2024

8/10 Good

Pamelia

Travelled with family
Liked: Staff & service
Good location. Outside access so can park right in front of room. Old facility that could use some TLC. But it appears that some rooms were being remodeled. Pool was being repaired. Nothing special here but nothing bad either. Very friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Razvan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Sep 2024