Best Western Helena/Capitol Hotel

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Dates

January 2025

February 2025

Desk, laptop workspace, blackout curtains, soundproofing

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, soundproofing

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Free airport shuttle

Pet-friendly

Laundry

24/7 front desk

Explore the area

1714 11th Ave, Helena, MT, 59601

Montana Historical Society Museum
10 min walk
Montana State Capitol
11 min walk
Cathedral of St. Helena
4 min drive
Helena, MT (HLN-Helena Regional)
5 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

24 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

19 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Sleeps 2
1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Sleeps 6
2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

22 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

24 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

22 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

26 sq m
Sleeps 4
2 Queen Beds

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

43 sq m
Sleeps 6
3 Queen Beds

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 4
1 King Bed

Similar properties

Hot tub

Breakfast included

Spa

Pet-friendly

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Helena with casino and free airport shuttle

Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. Housekeeping is available on request.

Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with free newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Helena/Capitol Hotel. During your stay, you're just a quick walk from Montana Historical Society Museum. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.

Free WiFi
Free self-parking and extended parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests have great things to say about the helpful staff and the clean guestrooms
Within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol
Free airport shuttle service
Cats and dogs welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A casino, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Helena/Capitol Hotel. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of Best Western Helena/Capitol Hotel was completed in August 2024.

This Helena hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.

Family Roots – This restaurant serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour free return airport shuttle at scheduled times
Free uncovered self parking on site
Free uncovered extended parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 10 to 15 for adults and USD 10 to 15 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Family Roots

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Tour and ticket assistance
Wedding services

Business services

Computer station
Meeting rooms

Outdoors

In a state park
In the mountains

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift (94 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk (102 centimetre high)
Wheelchair-accessible restaurant

2 buildings
3 floors
At least 80% lighting from LEDs
Banquet hall
Built in 1988
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Restaurant dining guides

Air conditioning
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in fee: USD 20.00

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25.00 per pet, per day
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10 per day.

Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults and USD 10 to 15 for children
Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 20.00 (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 10.0 per night
Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena

Jorgenson's Inn

Jorgenson's Inn Helena

Jorgenson`s Hotel Helena

Jorgenson`s Inn And Suites

Jorgensons Hotel Helena

Jorgenson's Inn Suites

Ramada by Wyndham Helena

Helena Capitol Hotel Helena

Best Western Helena/Capitol Hotel Hotel

Best Western Helena/Capitol Hotel Helena

Best Western Helena/Capitol Hotel Hotel Helena

Best Western Helena/Capitol Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Jan

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a newly renovated property. Staff is amazing

Stayed 1 night in Sep 2024

8/10 Good

Michael

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Debra

Travelled with group

13 Sept 2024

Liked: Amenities

I booked 2 rooms and I was suppose to pay for one and my friend was paying for hers… I got charged for both of them and the rooms were suppose to be the same price and it charged two different prices… the girl couldn’t figure it out at the desk so I said just forget about it and paid the extra amount

Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

12 Sept 2024

Stayed 4 nights in Aug 2024

8/10 Good

GARY

12 Sept 2024

Liked: Staff & service, property conditions & facilities, room comfort

All good but the floor in the bathroom had not been swept

Stayed 1 night in Sep 2024

10/10 Excellent

Caleb

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and clean. Perfect for a night stay.

Stayed 1 night in Sep 2024

4/10 Poor

John

12 Sept 2024

Disliked: Property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

11 Sept 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Nathaniel

Business traveller

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Best Western

My stay at the Best Western in Capitol Hill was really good. The front lady Kristen did a really good job getting me checked in. This stay was pleasant, it was really quiet around that area and it was in close proximity to a Safeway in various other amenities. Made it a easy walk for food and amenities without having to drive everywhere. I was pleased with my stay. The pillows they used were really soft. Ty

Stayed 2 nights in Sep 2024

8/10 Good

Lindsy

10 Sept 2024

It was great

Stayed 1 night in Aug 2024

10/10 Excellent

James

9 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great, room was clean and accommodating

Stayed 1 night in Sep 2024

10/10 Excellent

Gerald

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very good

Stayed 2 nights in Sep 2024

6/10 Okay

Gib

8 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Casey

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Great service, terrible noise/construction

The customer service was EXCELLENT, but there was terrible construction happening on both sides of our room. In the hall they were hanging up frames and decorations and hammering so loud, and on the outside on our window they were drilling some metal on for hours. All of which was extremely disruptive to our stay.

Stayed 1 night in Sep 2024

8/10 Good

Antonio

6 Sept 2024

Stayed 1 night in Sep 2024

4/10 Poor

Karen

5 Sept 2024

Disliked: Staff & service, room comfort

Disappointing

There was no body wash in the shower (empty), the tv didn't work on many channels, very low water pressure in the shower. Quite disappointed since this was a Best Western. I thought they were higher quality.

Stayed 1 night in Sep 2024

10/10 Excellent

Charlene

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great!

Stayed 1 night in Sep 2024

10/10 Excellent

Nelson

4 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and good service

Stayed 1 night in Sep 2024

10/10 Excellent

Carole

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk lady was amazing! Very efficient and friendly! We did have trouble finding the lounge because several doors were locked. The bartender was extremely nice and corrected the door issue.

Stayed 1 night in Aug 2024