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Holiday Inn Express Hemel Hempstead, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hemel Hempstead, an IHG Hotel

Exterior
Front of property
Standard Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
Stationers Place, Apsley Lock, Hemel Hempstead, England, HP3 9RH
  • The Snow Centre
    3 min drive
  • Planet Ice
    4 min drive
  • Gadebridge Park
    5 min drive
  • London (LTN-Luton)
    35 min drive

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Double Bed, Accessible Bathtub

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hemel Hempstead, an IHG Hotel

Hotel with free breakfast, near The Snow Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a TV in a common area and a front desk safe are on-site. Housekeeping is available on request.
Holiday Inn Express Hemel Hempstead, an IHG Hotel offers 116 accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Hemel Hempstead, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of The Snow Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from The Snow Centre and 8 minutes from Warner Bros. Studio Tour London
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Hemel Hempstead, an IHG Hotel also features a vending machine, express check-out, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Hemel Hempstead hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Great Room Lounge – This restaurant serves lunch, dinner and light fare.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hemel Hempstead
Holiday Inn Hotel Hemel Hempstead Express
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Holiday Inn Express Hemel Hempstead Hotel
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead an IHG Hotel
Holiday Inn Express Hemel Hempstead, an IHG Hotel Hotel

Holiday Inn Express Hemel Hempstead, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1052 reviews" "
Rating 8 - Good. 398 out of 1052 reviews" "
Rating 6 - Okay. 92 out of 1052 reviews" "
Rating 4 - Poor. 43 out of 1052 reviews" "
Rating 2 - Terrible. 21 out of 1052 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous reception staff and very helpful. Breakfast was a bonus and well presented
Stayed 1 night in Aug 2024

10/10 Excellent

michelle

Stayed 1 night in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Shahbaz

Travelled with family
Liked: Cleanliness, staff & service
Rooms were ave. But were comfortable enough for a short stay. Tv didnt work in any of tge 4 rooms booked. Breakfast choice was limited such as only 1 type of egg (scrambled) and toasters were very slow. This would be an issue if the length of stay was more than a coulle of nights as it would become very repetitive. Staff were very friendly and always happy to help. Any issues reported were dealt with quickly and efficiently.
Stayed 2 nights in Aug 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A great family hotel
Really helpful manager on duty that helped with an early check in . She also kindly considered our son's learning disabilities and allowed his two small therapy dogs to stay too. Waitron at breakfast worked really hard at constantly cleaning tables and stocking up breakfast items. Cleaners did a wonderful job in the room. Parking was useful and well situated
Stayed 1 night in Aug 2024

6/10 Okay

Carolyn, Enford

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Convenient location with free parking outside. Bedroom & bathroom very clean & well presented. Our disappointment was the breakfast and dining area. It appeared messy and not very well stocked.
Stayed 1 night in Aug 2024

10/10 Excellent

Mina

Stayed 1 night in Aug 2024

6/10 Okay

Zeina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the room doors, whenever we had to close the door properly we had to make a bit of effort which creates noise. same if other people were closing their room door, we would wake up to the noise the door would make. Otherwise I liked the room, yet it feels like the rooms could use some renovation.
Stayed 2 nights in Aug 2024

2/10 Terrible

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was far too small for 3 people. The beds were hard and uncomfortable. Pillows were hard too. Staff were lovely, can’t fault them. Breakfast good but coffee cold.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, staff are amazing, breakfast is fantastic rooms are very comfortable, love that you can get to food, drinks, shopping all close by
Stayed 1 night in Jun 2024

4/10 Poor

Glen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs some TLC!
Hotel is beginning to look tired. Cleanliness has gone down hill. Breakfast plates and glass very dirty. Quite off putting
Stayed 1 night in Jul 2024

4/10 Poor

Brenda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was way below expected holiday inn standards. Two days we stayed there no room cleaning or linen done and the carpet grossly dirty and damp. The check inn took time rooms changed last minute with no warning after waiting for 3 hrs to check on . Breakfast is ok but some food over cooked next to burnt eg sausages. No fridge in the rooms nor enough space to have tea or work table
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice, but can improve with some thought!
Helpful friendly staff, complimentary shammpoo, conditioner, soap,comfy beds, free parking (although spaces pretty tight), free breakfast, free wifi,good location with nice restaurants nearby, good vfm. Room (531) very warm even with suppied fan, weak shower, tv would be better if higher, and the 'overbed lightbox pelmet' need moving as looks like it's designed for a 'central' double bed (rather then the two singles with the bedside table inbetween), as hit my head twice on the sharp corner of it when sitting up in bed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at the front desk was so helpful and accommodating
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemel Hempstead stay
Our stay was as expected. The room was clean easy checking. There was a Turkish bistro across from the hotel and we had a fabulous meal
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel holiday inn express
I have been coming here for years . I used to live in the area and my best friend Joan lived just across from the hotel . Helen James Marie Zach Sylvie Cameron and all of the staff , the lovely cleaners are all friendly professional and do a grand Job . Ellie seems very efficient and nice with it . I have just met her this trip . Excellent hotel only thing I dislike is the food and that is mother staff’s fault . I guess upper management make more than enough with corporate bookings with rooms and don’t want to mither about the food . Before the pandemic it was better . No reflection on the chef at all she died her very best with what resources she’s allowed bless her .
Stayed 4 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Hemel
Great location friendly reception
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in team leader at the reception was prompt and courteous upon my check out in the late afternoon on 4 July. The hotel staff were helpful and provided extra jugs of iced water and warm water upon request.
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
HIGHLY RECOMMENDED A Wonderful location, canal & harbour walks. We had a family meal in the dog friendly paper mill pub next door. It was just a nice atmosphere inside and outside the hotel. It exceeded our expectations, and We were over the moon with our air conditioned rooms. Breakfast was delicious and included in our booking, not added on, - a nice touch. Well done holiday Inn. And a big thanks to Zach on reception, the iced water dispenser in reception was always fresh. We will definitely be back.
Stayed 2 nights in Jun 2024