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Crowne Plaza Hotel Hickory by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Hickory by IHG

Exterior
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Gym

Explore the area

Map
1385 Lenoir Rhyne Blvd Se, Hickory, NC, 28602
  • Hickory Metro Convention Center
    ‪11 min walk‬
  • Valley Hills Mall
    ‪11 min walk‬
  • Lenoir-Rhyne University
    ‪4 min drive‬

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Exterior Access)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Exterior Access)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Crowne Plaza Hotel Hickory by IHG

Hotel in Hickory with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Hotel Hickory by IHG offers 200 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Hickory by IHG. During your stay, you'll be within walking distance of Hickory Metro Convention Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Hickory Metro Convention Center and Valley Hills Mall
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Hotel Hickory by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 11001 square feet (1022 square metres) and includes conference space. The business-friendly Crowne Plaza Hotel Hickory by IHG also features a vending machine, coffee/tea in common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hickory hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Piedmont Park Restaurant – This restaurant serves breakfast, lunch and dinner.
Atrium Lounge – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atrium Lounge
  • Piedmont Park Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hickory
Crowne Plaza Hotel Hickory
Crowne Plaza Hickory i-40 Hotel Hickory

Crowne Plaza Hotel Hickory by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 949 reviews
Rating 8 - Good. 288 out of 949 reviews
Rating 6 - Okay. 165 out of 949 reviews
Rating 4 - Poor. 101 out of 949 reviews
Rating 2 - Terrible. 65 out of 949 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jowita

Stayed 7 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel was very old and needs to be remodeled. We had 2 rooms. In both rooms, bathroom likely to had mold, room door was creaky and wouldn’t open without a hard push & bathroom door showed moisture stains. Rooms smelled very musty. But beds were comfy and room was clean. I was not impressed.
Stayed 1 night in Dec 2024

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
So loud felt like there was no insulation.
Stayed 1 night in Dec 2024

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Quiet, clean and beautiful
Quick start but the hotel is beautiful with lots of room in the lobby for get together and meetings asking with a Bar
Stayed 1 night in Dec 2024

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service
I have extended my stay for an extra 2 days, never-mind that they never changed any towels or cleaned the room during the first 2 days i stayed but they also haven’t touched the room after i extended, im very disappointed with the services i dont think ill ever com back to this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Vickie

Stayed 2 nights in Dec 2024

8/10 Good

Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Stayed 2 nights in Nov 2024

8/10 Good

Tammi

Liked: Cleanliness, staff & service
It’s a very busy area. Lingerie shop nearby looks seedy.
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was nice. However, my in-laws stayed in an outside room and traffic was very noisy.
Stayed 1 night in Nov 2024

6/10 Okay

Taylor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay
Anytime we come to hickory, we love staying at the Crown Plaza
Stayed 2 nights in Nov 2024

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the room and there was another person in the room. The hotel wanted us to share the room. Ridiculous. They blamed hotels.com for the mix up, which we know isn’t the case. Horrible hotel. Never book here!
Stayed 1 night in Nov 2024

6/10 Okay

Jeffrey

Travelled with group
Disliked: Staff & service, property conditions & facilities
Solid 2.5 hotel, don’t get too excited
It’s old and dated but the size of rooms and the number of rooms available is great. Breakfast was limited but not bad. Not the healthiest options but wouldn’t expect that for what we pay. It’s a solid 2.5 hotel with good sized rooms.
Stayed 2 nights in Nov 2024

6/10 Okay

Roland

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Miki

Stayed 2 nights in Oct 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
From the lobby this place looks fine. However, my room was horrible. First, the decor was old and out-dated. Second, although the room was basically clean if you look closer it was not. Third, as I pulled up to my room (first floor, outside entry) someone was looking though the window which was very unsettling.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Eric J

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Oct 2024

8/10 Good

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
The decoration is vintage loved it
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Business traveller
Disliked: Room comfort
Okay in the past, but has gone downhill.
I have stayed here several times in the past, but had not been here since 2018 (have stayed here five times in all). This was the first time I was given an "outside" room facing the parking lot, and was overall disappointed with the condition that the room was in, compared to previous rooms. The wall paper is peeling off in several places in the bathroom, and the dressers all looked old and well-used. The bathroom was also extremely dark and reminded me of a dungeon. There is zero light in the shower itself, as what little light that is in the bathroom is directly over the toilet (I prefer a well-lit bathroom, particularly in the shower). Being an "outside" room, it was also extremely loud, and motorcycles and other loud vehicles were heard clearly in the room for the duration of the night. Although my experiences in the past were good, it appears as if the hotel has gone down hill in the last six years. I will not be staying here again.
Stayed 1 night in Oct 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic noise was awful as well as late night/early morning old noise there was a dog in the next room that barked constant,
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel seems like a nice place, However we did have a couple of issues; the was mold in the room on the ceiling and down the wall. The room could use an update. The water pressure and temperature was great!
Stayed 2 nights in Oct 2024

6/10 Okay

Johanna

Travelled with group
Disliked: Property conditions & facilities
Has an ok indoor pool
It's an older property and not in the best condition. Staff at the front desk seemed like they didn't want to be there. It seems like they might need a new key machine. The first set of keys didn't work and we had to get more made. One of the house keeping staff was quite welcoming and friendly but the rest of the staff were not. The pool was decent and the water temperature was great but there were not any towels in the pool area at all. The sauna appears to be not in use. Rooms show signs of age - stains on the bathroom ceiling and a small hole in the wall, etc.. Convenient location not far off the interstate. We came to town for Oktoberfest which was a lot of fun.
Stayed 1 night in Oct 2024