Wild Ginger Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Lobby sitting area
Property grounds
Lobby lounge
Beach

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Kalakaua Park
    6 min walk
  • Hilo Farmers Market
    12 min walk
  • The Temple Bar
    5 min walk
  • Hilo, HI (ITO-Hilo Intl.)
    11 min drive

Room options

Family Suite, Ocean View

  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 13 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 13 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
A microwave in a common area, laundry facilities and express check-out are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a picnic area.
Wild Ginger Hotel offers 18 accommodations with a ceiling fan. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Wild Ginger Hotel gets good marks from our customers. During your stay, you're just a quick walk from Hamakua Heritage Corridor. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include laundry facilities and a shared microwave
  • Guests have great things to say about the helpful staff and the central location
  • Just a 2-minute drive from Hilo Farmers Market and 9 minutes from Kaumana Caves County Park
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 266 out of 609 reviews" "
Rating 8 - Good. 133 out of 609 reviews" "
Rating 6 - Okay. 61 out of 609 reviews" "
Rating 4 - Poor. 45 out of 609 reviews" "
Rating 2 - Terrible. 104 out of 609 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii It was a calm oasis, cconvenient and best of all, great staff!
Stayed 7 nights in Sep 2024

2/10 Terrible

james

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very dirty the picture's on the web site are not even close to what the room's really look like please think twice before booking a room here
Stayed 1 night in Sep 2024

4/10 Poor

xiande

Disliked: Cleanliness, amenities, property conditions & facilities
So poor
Stayed 1 night in Sep 2024

2/10 Terrible

Rick

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property is poorly maintained and online pictures are of only one room. Rest of property needs updated to match pictures.
Stayed 5 nights in Sep 2024

6/10 Okay

Ayami

Travelled with partner
Disliked: Cleanliness
空港すぐ近くで、安かったので予約しました。かなり古く、ホテルというよりモーテル、民宿寄りです。エアコン、部屋着はありません。シャンプー、固形石鹸、ローション、天井ファン、冷凍冷蔵庫、各種タオルはあります。ドライヤーは備え付けはありませんが、言えば貸してくれます。水、お湯が出るウォーターサーバー、電子レンジがロビーにあり24時間使えます。Wi-Fiは部屋ではつながりにくいです。色々不便はありますが、今まで泊まったホテルのどこよりも、予約後の注意事項のメールやりとり等がスムーズで密でした。
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
pleasant, . .accomadating, . .always ready to serve, . .
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juancarlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vintage old school Hawaii
old school vintage Hawaii experience, no tv no radio only the sounds of nature I love it
Stayed 2 nights in Aug 2024

2/10 Terrible

PAUL, MANHATTAN BEACH

Travelled with family
Disliked: Cleanliness, amenities
We booked three rooms for six adults. Two of the three rooms had bed bugs. We immediately fled to another hotel. Even if there had been no infestation problems, the rooms were cramped and had no AC.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For being over 100 years old, it's exactly what you'd expect. She's old but has so much charm. The room and bathroom was clean, and met our expectations. The fans and no AC was okay with us. The breakfast was nice too!
Stayed 1 night in Aug 2024

2/10 Terrible

Calvin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets was on stained blanket, with no sheets under and no bedspread. No hot water. Curtain was torn and couldn't close. Noisy frogs. They said I wouldn't be charged after we left.
Stayed 4 nights in Aug 2024

8/10 Good

Lorra

Travelled with partner
Hard to describe, it was rundown but so nostalgic. For the price we have no complaints. Clean & bed was comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old historical plants and bamboo surrounding the property brings out all the jungle sounds like a symphony. Amazing!
Stayed 3 nights in Aug 2024

2/10 Terrible

Maria

Stayed 1 night in Aug 2024

2/10 Terrible

Rose

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV, no AC. Mosquitoes, frogs, pests all over. Floor is extremely dirty. No one should live here. Shower leaks to lower floor and inside shower wall is full of water.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cristie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is old and has lots of flavor. She is a 114 year old hotel. The floors aren't level, but her age shows us that uneven floors are cool! We will be back!
Stayed 1 night in Aug 2024

2/10 Terrible

Rose

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are pests everywhere. No Ac and ripped window screens. No TV. When I was taking a shower it leaked to the room below. Frogs are jumping around . I poked a small whole on the wall and was shocked to see the wall behind was full of water. The floors are dirty and its location next to the highway makes it noisy all night. There is NO TV or AC. This is a terrible place.
Stayed 2 nights in Aug 2024

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
The accommodation was comfortable with a nice little breakfast offered also. Unfortunately the wifi didn't work in the downstairs room I was in but worked fine up in the lobby area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nelmarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very quaint! As expected for an older hotel no ac and no tv but that was no problem. Hot water in the shower takes a little time to heat but I don’t think anyone would want to take a hot shower in an already warm room. Ceiling fan worked great in keeping cool during the night. Room was clean and maintained throughout the stay. Staff was lovely and very helpful. Would definitely recommend for a more down to earth experience in Hawai’i.
Stayed 4 nights in Aug 2024

6/10 Okay

Esther

Stayed 2 nights in Aug 2024

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Diane

Disliked: Cleanliness
Unusual & Surprising
Checking in late seemed a bit sketchy. Could have been cleaner. However, Bed was clean & comfy. Upon rising, things looked better! Quirky & with an old Hawaiian motel setting! Interesting artifacts, amethyst rock, Hawaiian wood carvings & other arts! Surrounded by lots of green foliage, bamboo trees, relaxing lounge's & a quiet setting! Lots of Coqui’s singing, if you call it that!? Also, offered a free continental breakfast with coffee, juice, fresh hard boiled eggs, fruit, pastries, spam musubi…tasty & satisfying! As for returning to the “The Wild Ginger,” we want to bring our great grands back to get a feel of the Old Hawaiian Way🌺
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
This is typical old school Hawaii, just like old school Florida. OLD!!! No bugs, very clean, but old. Didn't bother me in the least. Very convenient walk to restaurants and bars. Great crash pad after beach or exploring, perfect stay over if want a break from camping. No pool, no a/c, no TV.....no problem for me! I would definitely stay there again with out hesitation should the occasion arise.
Stayed 1 night in Jul 2024