Best Western Sugarland Inn

2.5 star property

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Photo gallery for Best Western Sugarland Inn

Exterior
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
6330 E Riverpark Dr, Sugar Land, TX, 77479
  • Memorial Hermann Sugar Land Hospital
    ‪19 min walk‬
  • Smart Financial Centre at Sugar Land
    ‪7 min drive‬
  • Sugar Land Town Square
    ‪7 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Refrigerator & Microwave)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Sugarland Inn

Art Deco hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Best Western Sugarland Inn offers 61 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 39-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Sugar Land hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Sugarland Inn. During your stay, you'll be within walking distance of Memorial Hermann Sugar Land Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by car from Smart Financial Centre at Sugar Land and 7 minutes from Sugar Land Town Square
Best Western Sugarland Inn offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Sugarland Inn. Free self parking is available.

This Art Deco Sugar Land hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Best Western Sugarland
Best Western Sugarland Inn
Best Western Sugarland Inn Sugar Land
Best Western Sugarland Sugar Land
Best Western Sugar Land

Best Western Sugarland Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ramandeep

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room assigned to us had few dirty upholstery and the latch to bathroom door did not close. Microwave was dingy and had no coffee machine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Madeleine

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Julie

Stayed 2 nights in Nov 2024

6/10 Okay

Suzanne, Virginia Beach

Travelled with partner
Liked: Cleanliness, amenities
For three nights, the smoke detector in the hallway chirped all night despite being reported multiple times. On two separate days I needed to request bath towels as none were left. The breakfast area ran out of coffee leds. These are are simple managerial responsibilities to provide guidance, training, and adequate inventory. These details are important for guests.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Munna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, shopping nearby, easy to pull in and out of..
Stayed 3 nights in Nov 2024

2/10 Terrible

Quentella

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Smell like smoke.. Stuffy with smoke. Had to buy my own air fresher. Floor was not clean had a screw on the floor. I was not HAPPY at all. Didn't have a good feeling at night.
Stayed 5 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not use hotels.com
The hot water does not work. Used bars of soap and hair everywhere. Manager Joaquin said he would document everything so i could receive a refund through hotels.com. Hotels.com said there is nothing they could do.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing!
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good but shower and hot water need work
While I was able to get checked into my room fairly easily. I was a bit frustrated with the shower/bath. I waited 10 minutes for hot water that never did come and when I initially turned on the water some brown did come out of the spout which did put me off. I ended up not showering just because of the initial brown I saw.
Stayed 1 night in Nov 2024

10/10 Excellent

Armando

Travelled with family
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. The breakfast had diverse options each day. There are many restaurants close by as well as a grocery store and a drugstore.
Stayed 3 nights in Nov 2024

6/10 Okay

DIANNE

Stayed 1 night in Oct 2024

10/10 Excellent

Abiodun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sherlyn

Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent, the room was comfortable and clean and well maintained. The breakfast was good. Had a nice variety, the staff was very friendly and helpful. I would definitely stay there again and probably will.
Stayed 2 nights in Nov 2024

6/10 Okay

Valerio

Travelled with family
Liked: Staff & service
Average
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Duffy

Stayed 5 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Marion

Travelled with family
We did not have anyone to clean our room, we arrive on Wednesday nobody clean our room until Saturday and we checked out on Monday. Also the room had broken lamp shade, the hallway window had a torn down curtain which didn’t look appealing, and the parking lot had big dump trucks taken up parking space. Someone with a young kid was over our room making loud noise running over our head we could sleep!
Stayed 5 nights in Oct 2024

8/10 Good

Diana

Stayed 2 nights in Oct 2024

10/10 Excellent

Hagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent polite and nice I came very late in the evening from being delayed at the airport and was looking for a ride. Contacted them several times and was very understanding and let me know my room was ready and just check in when I got there. Excellent Service
Stayed 6 nights in Oct 2024

10/10 Excellent

Ronald, Rio Rancho

N
Stayed 1 night in Sep 2024

8/10 Good

Joycelyn

Business traveller
Nice place
The shower was dirty. Curtains stained with what looks like mildew. Other than that breakfast was great.
Stayed 2 nights in Oct 2024