Quality Inn

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping

Pet-friendly

Air conditioning

Breakfast included

24/7 front desk

Parking included

Explore the area

2001 Shirley Dr, Jackson, MI, 49202

Jackson Crossing Mall
3 min drive
Art 634
5 min drive
Keeley Park
5 min drive
Jackson, MI (JXN-Reynolds Field)
6 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel in Jackson with free breakfast and 24-hour front desk

Along with a business centre, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.

Quality Inn offers 52 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Televisions come with satellite channels.

Bathrooms include a bath, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Quality Inn. During your stay, you'll be within walking distance of R.A. Greene Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast served daily
Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
Amenities include a business centre and a vending machine
Just a 3-minute drive from R.A. Greene Park and a few minutes from Jackson Crossing Mall
Pets welcome for a fee

Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily

Family friendly

Free cot
Free rollaway/extra bed
Microwave on request
Refrigerator on request

Conveniences

24-hour front desk
Vending machine

Guest services

Housekeeping (daily)

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Free rollaway/extra bed

Bathroom

Bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

27-inch TV with satellite channels

Food and drink

Coffee/tea maker
Microwave on request
Refrigerator on request

Air conditioning
Free local calls
Free weekday newspapers
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per night

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Super 8 Hotel Jackson MI

Super 8 Jackson MI

Super 8 Jackson MI Hotel

Super 8 Wyndham Jackson MI Hotel

Super 8 Wyndham Jackson MI

Quality Inn Hotel

Quality Inn Jackson

Quality Inn Hotel Jackson

Super 8 by Wyndham Jackson MI

Quality Inn Reviews

4.4

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

2/10 Terrible

Susan

Travelled with family

20 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The carpet was sticky. No cups in the room. Bugs behind the bathroom door. No liners in any of the garbage cans. You just felt dirty being there.

Stayed 1 night in Sep 2024

4/10 Poor

david

Travelled with group

14 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

When checking in the lady was rude and charged my debit card twice without my approval i am dealing with it through my bank bad experience

Stayed 2 nights in Sep 2024

2/10 Terrible

Jeff

Travelled with group

12 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Terrible! Arrived 12 minutes before published check-in & was told to wait 12 minutes before I could check in. Credit card was charged when I gave my name, even though I was not checked in. Staff was unfriendly & literally argued with patrons in the lobby. Weekend breakfast advertised till 9 AM was shut down at 8 AM resulting in breakfast not being provided. They couldn’t program a room key, so a maintenance person took his well worn master key off his keyring & gave it to a patron, causing me to question the level of safety at the facility. Ice & soda machines did not function. Though room had a coffee maker, no coffee or cups were provided. No shampoo, soap, or facial tissue was provided in the room. Multiple customers demanded refunds during my stay. I frequent Jackson regularly, but will never stay at this so called “Quality” Inn again.

Stayed 1 night in Sep 2024

2/10 Terrible

Terri

Travelled with family, Business traveller

11 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our bathroom door broken. The bathtub had ducktape on the floor looked like it was a repair. Outside door was propped open with a rock because the security lock was pulled out of the door. Also it was very dirty the bedding and towels were stained. Generally cleaning looked nonexistent.

Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

11 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Rude staff..beds disgusting

Stayed 1 night in Sep 2024

2/10 Terrible

Mark

9 Sept 2024

Stayed 1 night in Sep 2024

4/10 Poor

Ken

5 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Eduardo

1 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOt STAY HERE

Worst experience ever, one hour for check in, screaming at us when we asked for shampoo or soap as nothing was on the bathroom. They have not returned yet our incidental damage deposit. No breakfast,just burnt coffee and milk.DO NOT STAY HERE. Even for free

Stayed 1 night in Aug 2024

2/10 Terrible

Philip

1 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever!

This was the worst hotel room I’ve ever stayed at. The room was unclean. The bed was not made properly. The microwave did not work and in the middle of my shower the front desk attendant entered my room without knocking to tell me that they put me in the wrong room and I had to move Immediately I will no longer be booking any rooms at Quality hotels.

Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

24 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

The worst place to stay

False advertisement for cable and wifi, there was none. Tue room smelled like smoke and there was no hot water for me to take a shower. Would not stay or recommend this place at all.

Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Travelled with family and small children

24 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This is not a place I would stay if I had other options. But it was race weekend, and even booking a couple of months in advance this was all I could find under $200 a night. I wouldn’t say it was dirty, it was just very run down and not well maintained. Both rooms had different, but equally disgusting smells. Both a/c units smelled like they were going to catch on fire when we put them on heat mode. Both fridges smelled rank and didn’t keep the two cans were put in them cold. Both carpets had that sticky moist feel so we never walked in bare feet. All the towels were clean but dingy and some were slightly stained. In one room the counter was falling off in the bathroom, the exhaust fan just made a loud high pitch squeal and didn’t actually do anything. The bathroom door didn’t close all the way either. Also in that room, where the smoke detector should be was just a hole in the ceiling with wires coming out. Although one room smelled like mold there wasn’t any visible. But the shower looked clean enough and the water was fine. We didn’t have any problems with service. They were actually very nice and accommodating at check in and I heard them on the phone being very nice and polite to other guests as well.

Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Business traveller

23 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever. That hotel should be shut down.

Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

Travelled with family

22 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the worst hotel stays ever

we arrived hour early and were told we could not check in check in till 3:30 pm, we waited checked in put bags in room and left right away. we returned at 9;00 pm for the evening and when un packing realized the room was absolutely disgusting. i went to front desk and the person said we are full and cannot give us a diffrent room and you had been in room for hours. because we booked through hotels . com he said he could not refund our money. this room was horriable. moldy shower missing paint in shower ,dirty shower tub, bath towels were a very dirty off white color,, hole in carpet floor, screw sticking out of wall 2 inches long at eye level ,the tv had about 5 channels and they were so fuzzy you could not watch it, the microwave didn't work, the bed was so bad it felt like we were sleeping on a donut the center was so low and wore out. and the breakfast was only 6-8 had piss warm milk and stale cereal corn flakes and raisin brand mix. i picked up a hostess cupcake for my wife and that was expired. if you think about staying here don't if you must look at room before you pay.

Stayed 2 nights in Aug 2024

2/10 Terrible

Alan Glen, Toronto

Travelled with family

20 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We book online to stay at a Quality Inn, but there was definitely no quality. The building looked to on its last legs, carpets were dirty, conditions rooms was terrible. Bathtub/SHower looked filthy, shower rod fell off wall, toilet seats were all loose, TV's did not work. Breakfast was served from 6 AM to 8 AM - consisted of Raisin Bran, waffles and muffin. Prison food would probaly be better. If you are thinking of booking here - DO NOT

Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

20 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The worst hotel I’ve been to staff. Only 1person at the front desk bed bugs dirty everything two clocks in room niether worked. No battery in the fire alarm the tub had like this white tape in it covering a hole that I almost felt I was going to fall threw it. Oh and hadno toilet seat in it when I got the room no TV this place needs to be shut down and overhauled big time

Stayed 3 nights in Aug 2024

2/10 Terrible

Raymond

19 Aug 2024

Stayed 2 nights in Aug 2024

4/10 Poor

James

Travelled with family

19 Aug 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Never to book thru here again

Not enough pillows or they were flat. No wash cloths not worth the money or 50.00 deposit we had to give

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

19 Aug 2024

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

2/10 Terrible

Rebecca

18 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Michael

4 Aug 2024

Disliked: Cleanliness, staff & service

I would stay somewhere else

Almost everything about this stay was bad. It started with nobody ever being at the front desk. It took 10 minutes before someone showed up to check in. When we got to our room we didn't have any towels, soap, shampoo. We had a coffee maker, but no pot. We went to our complimentary breakfast only to find corn flakes and thats it. The shower was still dirty and had hair in the tub.

Stayed 1 night in Aug 2024

4/10 Poor

Andrew

1 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is unprofessional and rude. Rooms were not very clean. Shower curtain was stained and dirty, same with towels. They added an extra fee after I checked out that has not been refunded after I was told it would be

Stayed 2 nights in Jul 2024

2/10 Terrible

Shane

1 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

2/10 Terrible

Tiffany

1 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

3 of the 6 pillows were heavily stained/unwashed. I was given the wrong room. The towels were stained. The room looked run down. I ended up not even staying there

Stayed 1 night in Jul 2024

8/10 Good

Jenna

Travelled with group

29 Jul 2024

Liked: Staff & service

Stayed 3 nights in Jul 2024

2/10 Terrible

Amy

Travelled with family

22 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

You can tell that this hotel has potential however its current state is deplorable. There is visiable mold in the rooms, especially the bathroom. Due to the mold, the rooms have a very strong mold/mildew smell. When we arrived there was only one towel, however, when we asked for a second we were provided one right away. The blanket on the bed had a blood stain on it. The bathroom in the one room had a large leak through the ceiling on the morning of check out that was coming from the room above and was reported to the staff. We were asked to provide a 50$ deposit hold upon check in that was to be releeased when we checked out, however they processed the hold and it was posted to my credit card. I will never stay at this hotel again.

Stayed 4 nights in Jul 2024