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Quality Inn

2.5 star property

Choose dates to view prices

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
2001 Shirley Dr, Jackson, MI, 49202
  • JAX 60
    ‪7 min drive‬
  • Henry Ford Allegiance Health
    ‪7 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Room, 2 Double Beds, Non Smoking | Mini fridge

Americas Best Value Inn & Suites Jackson, MI

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
2.5 out of 5, (467)
The price is €67
for 1 room
includes taxes & fees
14 May - 15 May
Americas Best Value Inn & Suites Jackson, MI

About this property

Quality Inn

Hotel in Jackson with free breakfast and 24-hour front desk
Along with a business centre, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Quality Inn offers 52 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Televisions come with satellite channels.

Bathrooms include a bath, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Quality Inn. During your stay, you'll be within walking distance of R.A. Greene Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a business centre and a vending machine
  • Just a 3-minute drive from R.A. Greene Park and a few minutes from Jackson Crossing Mall
  • Pets welcome for a fee
Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 46 out of 800 reviews
Rating 8 - Good. 101 out of 800 reviews
Rating 6 - Okay. 123 out of 800 reviews
Rating 4 - Poor. 195 out of 800 reviews
Rating 2 - Terrible. 335 out of 800 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kayleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very clean

One he’d was broken, yellow stains on the sheets, towels dirty, mold in bathtub, there was an empty toilet roll left instead of fresh, toilet seat not attached to toilet.
Stayed 1 night in Jan 2025

2/10 Terrible

Denise

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst night ever

Terrible experience! Not only was there no front desk associate in the building but I waited over 30 minutes for anyone to show up. Our room was dirty from previous guest. There was no hot water and had to move rooms. Second room was even worse. There was roaches on the bathroom ceiling. The tub was dirty with hair in drain. Will NEVER stay again
Stayed 1 night in Jan 2025

2/10 Terrible

joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The lady at the desk was extremely rude. She told us where to go and not to bother her. I was upset because there was no elevator for us to take our stuff up. Asked for a different room. She cussed and argued with us. We will not ever stay in a quality inn again. There was a tv, no internet. Said deposit was 50.00 went to pay she said oh it's 100.00. she told me to shut up. Just kept arguing. We are elderly and would not listen to what I tried to exc plain.
Stayed 1 night in Jan 2025

2/10 Terrible

Angelo

Stayed 1 night in Jan 2025

2/10 Terrible

Jackie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs some serious attention. Black mold in the bathrooms, nothing between the beds worked, lights, plugs nothing. The TV was all static and fuzz, the remote barely worked, after you had to guess which buttons were what because there was no markings left on them. There was no toilet paper in the bathroom, the bathroom door looked like it had been kicked in more than once. They thought it was somehow acceptable to vacuum outside our door at 4am, oh, and that's after somebody was clearly trying to enter our room after midnight! Thank God my 3 year old had locked the extra locks. Beds are hard as a rock.... literally nothing good to say about my stay. My furnace broke which is the only reason we were forced to stay here
Stayed 2 nights in Jan 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

This place is no good no.hot water shower broke no heat no tv the ppl were rude and would not give me a refund never will I ever go back there stay away from there
Stayed 3 nights in Jan 2025

4/10 Poor

shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kat

Stayed 1 night in Nov 2024

2/10 Terrible

Caren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in the room. No refund offered.
Stayed 1 night in Dec 2024

2/10 Terrible

Todd

Stayed 2 nights in Nov 2024

2/10 Terrible

Jamie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty the people were rude bugs cockroaches
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were rude at the desk the place was dirty. I will never go there again
Stayed 1 night in Nov 2024

4/10 Poor

Yumi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not good service
Stayed 1 night in Nov 2024

2/10 Terrible

Cherylnora

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Maegan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth staying at!

Over 40 minutes to check in. Our card wouldnt open the door and gave us a different room. The TV in our room didn't work! Breakfast was terrible as well! I would not recommend staying here.
Stayed 1 night in Nov 2024

2/10 Terrible

Victoria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Zeyuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Amalia

Disliked: Property conditions & facilities
The bed was extremely soft, which was nice and close to the highway. But the tv wouldn’t work, towels were stained and my room came with no soap. The towel rack was extremely rusted.
Stayed 1 night in Oct 2024

2/10 Terrible

Mihaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, cups and ice were not available, breakfast was advertised but was not an actual option. I paid for a king bed and the front desk got upset and rolled their eyes when I said I didn’t want the queen room since I had already paid extra for the king. There was construction inside that was loud and messy. No one was at the front desk to check out with in the morning. All around a bad experience unfortunately.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lisa, Mexico

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in terrible shape. One light switch didn't work. There was no smoke detector. There was an ice bucket but no glasses or cups. There was a coffee maker but no coffee, cups, or condiments. Building was not kept up well. There were no tissues in the room. There was no pen or paper or any extras of any kind.
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Business traveller
Check-in was supposed to be at 3 pm. I arrived at 7:30 and had to wait for staff to finish cleaning my room. Poor lighting in the halls. Average customer service.
Stayed 1 night in Sep 2024

2/10 Terrible

Rochelle

Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mind Blown

This hotel was a nightmare from the jump. I walked in to check in, the employee told me i didn't pay for my room yet, which was false, i paid on the Hotels.com app and provided him with the receipt. He grabbed an associate who was beyond rude and had no shame in showing it. The check in process took at least 20 minutes, no exaggeration. I get in my room to check it out and it seemed okay at first until i sat down and started noticing some crazy stuff. ** SEE ATTACHED PHOTOS** I've stayed in some really shady places, but this one here trumps them all
Stayed 1 night in Oct 2024

2/10 Terrible

Eli

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Probably the worst experience I’ve ever had staying in a hotel. Bed sheets had stains when we arrived but they did change them out. Only one light worked in the room my guess is because they didn’t want us to see how terrible the room was. The bathroom was just as bad only one light worked in it the fan squealing was unbearable. The shower head leaked water all over the place and the towel rack was so rusty it left brown stains on the towels. Trust me spend the extra on a better stay somewhere else
Stayed 2 nights in Oct 2024