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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Exterior
Point of interest
In-room safe, desk, blackout curtains, soundproofing
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪14 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪11 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing

Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel with free breakfast, near St. Johns Town Center
This smoke-free hotel features an outdoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Jacksonville - Town Center by IHG gets good marks from our customers. During your stay, you'll be within walking distance of St. Johns Town Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 14 minutes by foot from St. Johns Town Center and a 1-minute drive from University of North Florida
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Jacksonville - Town Center by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 806 out of 1004 reviews
Rating 8 - Good. 138 out of 1004 reviews
Rating 6 - Okay. 31 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chanelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern. Breakfast was good. Staff was very friendly and professional
Stayed 1 night in Jan 2025

10/10 Excellent

Sherika

Stayed 1 night in Dec 2024

8/10 Good

chris

Stayed 1 night in Jan 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to numerous restaurants and stores as well as UNF. The great thing though is that its location is away from the high traffic areas making it easy to enter, exit and park. The staff was super nice and helpful with questions.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
The staff is always friendly. Check in is always fast! The rooms are always a 10/10! The only hotel I stay in for my weekly stays!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Heather

Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms. Amazing breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Good variety at breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a great stay the staff was very friendly no matter which one of them you encountered I definitely will stay here again HAPPY NEW YEARS GUYS
Stayed 2 nights in Dec 2024

10/10 Excellent

JACQUELYN

Liked: Amenities
The hotel's location was close to some of my favorite places.
Stayed 1 night in Dec 2024

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
100 stars!
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Staff they are all so nice ❤️❤️❤️
Stayed 2 nights in Dec 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Every was perfect but extremely noisy from room above us that had children running around and screaming at 10:15 pm
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jana, Alamo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, great location. It was close to shopping and dining. We chose the hotel because of the close proximity to Top Golf. I loved the 24 hour coffee! It was very hot in our room and the beds/pillows were very uncomfortable. The queen bed was a very tight fit for 2 adults, and it was a very firm mattress.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yeslandi

Liked: Cleanliness, staff & service, property conditions & facilities
Lidia was awesome!!
Stayed 1 night in Dec 2024

10/10 Excellent

Bruna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and spacious. Staff was very friendly at checkin and breakfast had many choices. Staff kept the breakfast area very clean. Loved the costa coffee brewer!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay , great breakfast. Easy parking and a good location.
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Friendly staff and hot breakfast in the AM
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest folks!
Super friendly folks at check in, clean, good breakfast
Stayed 1 night in Dec 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
It was very easy to get to the hotel and in a safe area. The hotel staff were very friendly and helpful. My room was clean and modern. Small complaint, the shower water is a little slow for me! Another small complaint would be the breakfast buffet, although it was very typical. It was good, but some of the food wasn’t very hot. But overall, very acceptable.
Stayed 2 nights in Dec 2024