Tru by Hilton Little Rock West

2.5 star property

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Photo gallery for Tru by Hilton Little Rock West

Lobby
Exterior
Terrace/patio
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
11320 Bass Pro Pkwy, Little Rock, AR, 72209
  • Outlets of Little Rock
    ‪5 min walk‬
  • Arkansas Heart Hospital
    ‪8 min drive‬
  • Baptist Health
    ‪10 min drive‬
  • Little Rock, AR (LIT-Clinton National Airport)
    ‪17 min drive‬

Room options

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Little Rock West

Hotel in Little Rock with free breakfast and fitness centre
A fitness centre, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Weekly housekeeping is available.
Tru by Hilton Little Rock West offers 82 air-conditioned accommodations with a safe and complimentary newspapers. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves.

This Little Rock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Tru by Hilton Little Rock West gets high marks from our customers. During your stay, you're just a quick walk from Gateway Town Center. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by car from Baptist Health and 15 minutes from University of Arkansas for Medical Sciences
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. Tru by Hilton Little Rock West also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Little Rock hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Dishwasher
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Tru by Hilton Little Rock West Hotel Little Rock

Tru by Hilton Little Rock West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 899 reviews
Rating 8 - Good. 150 out of 899 reviews
Rating 6 - Okay. 52 out of 899 reviews
Rating 4 - Poor. 26 out of 899 reviews
Rating 2 - Terrible. 22 out of 899 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and great staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chasity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Staff was very friendly and everything was nice and clean
Stayed 1 night in Dec 2024

8/10 Good

Eileen

Liked: Staff & service
Not happy
Room small, shower not hot water, shower door leaked and saw a roach in bathroom
Stayed 1 night in Dec 2024

10/10 Excellent

Delia, Dearborn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Oct 2024

10/10 Excellent

LISA D

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zulinet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place. Checking in was easy and staff was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Probably won’t stay again
The room was very clean, bed was very comfortable, and the front desk staff were fun, helpful, and friendly. Our stay was not bad, however the walls are very thin. The people next door seemed to be rolling rocks against the wall. It was after 10pm and they were extremely loud. The hallway seemed to echo noise in the hall, which only added to the noise coming from the people in the next room. The rooms are not carpeted which makes for a colder room in the winter (also does not help to dampen sound). A very large crack in the wall of the shower had attempted to be repaired with silicone over it; the shower door did not seal at the bottom, so water was in a huge puddle outside the door when you stepped out of the shower. No microwave but did have a small fridge. Very few breakfast items available on the included breakfast downstairs. Little to no amenities at this property.
Large crack in shower wall
Cold, uncarpeted floors
Large puddle from shower because door did not seal properly
Stayed 1 night in Nov 2024

10/10 Excellent

Siddique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shane

Stayed 1 night in Oct 2024

10/10 Excellent

Belinda, Laporte

Travelled with family
Liked: Amenities
Clean and safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, front desk Chasity was nice, and knew what she was doing. Rooms are very nice and clean. If I come back to Arkansas I would stay here.
Stayed 1 night in Nov 2024

6/10 Okay

Jerrell

Travelled with family
Average property
Stayed 1 night in Nov 2024

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Nov 2024

10/10 Excellent

kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, would definitely stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle, Normal

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pet friendly. The staff was very helpful with suggestions for vegan dining. There are lots of snack options available for purchase so you don't have to leave the property. I really appreciated the convenience after a long day of driving.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
😄
Stayed 1 night in Nov 2024

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Amazing. Basic but very functional. Staff was excellent especially front desk from 4-11 pm on the day we checked in. Had a problem with a loud hum in our room about 10:30 and she graciously got us another room quickly. Everything was good after that.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personable staff. Food wasn’t the best. Property was clean and fun. Good gym.
Stayed 1 night in Nov 2024

6/10 Okay

Trameka, Oklahoma City

Liked: Cleanliness, staff & service, amenities
The bed sheets were horribly thin and the fridge barely held two bottles of water.
Stayed 2 nights in Oct 2024