Comfort Inn Horn Lake - Southaven - Reviews, Photos & Rates

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Dates

January 2025

February 2025

In-room safe, desk, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Laundry

Housekeeping

Breakfast included

Air conditioning

24/7 front desk

Explore the area

801 Desoto Cv, Horn Lake, MS, 38637

Southaven Towne Center
3 min drive
Chuck E. Cheese's
2 min walk
Memphis Central Station
23 min drive
Memphis, TN (MEM-Memphis Intl.)
17 min drive

Room options

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

51 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

51 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Comfort Inn Horn Lake - Southaven

Hotel in Horn Lake with free breakfast and seasonal outdoor pool

Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.

Comfort Inn Horn Lake - Southaven offers 49 accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Horn Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Horn Lake - Southaven. During your stay, you'll be within walking distance of Semmes-Murphey Clinic. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free full breakfast served daily
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Amenities include a business centre, laundry facilities and a lift
Just a 3-minute drive from Southaven Towne Center and a few minutes from Semmes-Murphey Clinic

Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Horn Lake - Southaven. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Horn Lake hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free secured, uncovered self parking on site
RV/bus/lorry parking on site

Food and drink

Free full breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas

Family friendly

Free cot
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre

Accessibility

Lift

3 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 21 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open on 24 May and close on 08 September.
Pool access available from 10:00 AM to 9:00 PM
Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Horn Lake

Comfort Inn Hotel Horn Lake

Comfort Horn Southaven Horn

Comfort Inn Horn Lake Southaven

Comfort Inn Horn Lake - Southaven Hotel

Comfort Inn Horn Lake - Southaven Horn Lake

Comfort Inn Horn Lake - Southaven Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Nelson

29 Aug 2024

Stayed 2 nights in Jul 2024

4/10 Poor

Jeffery

Travelled with family and small children

24 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was dirty, we booked a room with a foldout couch because there was 4 of us. The room had a couch but the room was so small the bed was too close to the couch to get the fold out bed out. Went to the front desk and was told they’re fully booked and didn’t have anything else. I asked for a refund and then they miraculously had another room available. Don’t stay here!

Stayed 1 night in Aug 2024

10/10 Excellent

Katrisha

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

12 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Shulundra

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Love it

Stayed 4 nights in Jul 2024

10/10 Excellent

Terry

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

amazing

Stayed 2 nights in Jul 2024

10/10 Excellent

Eunitha

Travelled with group

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

8/10 Good

Peter

Travelled with family

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Being close to the Interstate is good, but has occasional commercial airplane flyovers.

Stayed 2 nights in Jul 2024

4/10 Poor

David

14 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We really enjoyed our stay! It was very close to everywhere we wanted to go, and the staff was so friendly and accommodating. Our rooms were well stocked and clean. Would definitely recommend.

Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Travelled with family

3 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Booked this hotel because the room was advertised as a king bed with a pull out couch. I always search out this option for a room as it is the most comfortable arrangement for my husband, teenage son and myself. When we checked in, I guess, technically that was the room we got… except there was not actually enough space to pull out the couch. When I attempted to pull it out, the couch mattress was disgusting, and no additional linens were provided for it. Had my reservation been refundable, I would have gone elsewhere. We went back to the front desk, hoping they would have a room where you could actually open the advertised couch, but all they offered was to move us to a room with 2 queen beds, which makes for an uncomfortable night. But, we accepted it. The smell in the new room was terrible, but we stayed there. Will never stay at a Comfort Inn again… wish I had not stayed there last night.

Stayed 1 night in Jul 2024

10/10 Excellent

Sheila

Travelled with family

1 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I LOVE THE CLEANINESS, QUIETNESS AND THE EASY ACCESSIBILITY TO THE MANY RESTAURANTS AND STORES IN THE AREA

Stayed 1 night in Jun 2024

10/10 Excellent

Chasity

Travelled with partner

1 Jul 2024

Liked: Staff & service, amenities, property conditions & facilities

Upon entering the front door, i was impressed. The front lobby is clean and smelled very pleasant. The receptionist was very friendly and helpful. The pool is indoors and functioning. The bed is comfortable. The room is very clean. The bathroom is stocked with an assortment of Dove products. I am enjoying my stay!

Stayed 1 night in Jun 2024

8/10 Good

Tangela

Travelled with family and small children

28 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

I like the quietness of the property , its location close to where I needed to be. Was a little bit turned off at the end on charges and the lack of communication about the issue

Stayed 2 nights in Jun 2024

2/10 Terrible

Philip

Business traveller

25 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mold

The room smelled like mold and the pull out mattress was moldy and thw furniture hilding the refrigerator was all moldy on the bottom. I was to tired to complain at check in but the rating on this site is soooooo wrong

Stayed 1 night in Jun 2024

6/10 Okay

James

Travelled with family

24 Jun 2024

Liked: Staff & service, room comfort

Couldve been better

When we arrived, room was clean until we stay a while we noticed a few things. Spots on the bed covers, hair dryer was not cleaned or wiped because there was hair all on it. Our commode would not flush, had to keep a plunger our 1st night. The next morning we complained, they finally sent someone to fix it. The dish network tv guide had about 10-15 channels to watch with mostly news channels. Beds were comfortable, staff was nice and helpful. Had trouble with both key cards opening the door, staff member did walk down for us to replace the cards

Stayed 2 nights in Jun 2024

8/10 Good

Cindy

18 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

4/10 Poor

Victoria

Travelled with family

16 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

This place was very unclean. The bathroom was dirty, I didn’t even want to shower in it. The bottoms of my socks were black just from walking around the room. The door was also broke to our room you had to lift it and slam it shut. Made us feel extremely unsafe. It’s a shame because the staff was so nice and friendly!

Stayed 1 night in Jun 2024

4/10 Poor

Frances

Travelled with family

10 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort Inn & Suites Without the Sugar

My attempt to confirm my room request prior to check-in turned into a frustrating ordeal. What should have been a simple phone call to ensure I had the type of room I needed escalated into a heated argument with the front desk staff. Despite clearly specifying my requirements for multiple beds and a room on the top floor, I was met with resistance and unhelpfulness from the staff. This unnecessary confrontation caused delays and left me feeling exasperated even before arriving at the hotel. Upon finally checking in, I discovered that despite my specific request for multiple beds, I had been assigned a room with a single bed. To add to the disappointment, the room emitted a foul smell, which made my stay all the more unpleasant. It was disheartening to see that my initial efforts to communicate my preferences had been disregarded, leading to a subpar experience from the outset. The lack of professionalism and attentiveness displayed by the front desk staff was particularly disappointing, as their behavior significantly impacted my stay. In hospitality, clear communication and fulfilling guests' requests are essential, yet in this instance, these basic expectations were not met. The inconveniences and frustrations I encountered could have been easily avoided with better customer service and attention to detail. Effective communication and customer service in the hospitality industry should never be met with a confrontational dispos without the compassion for the guest

Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Travelled with partner

8 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place . Staff very friendly and helpful

Stayed 1 night in Mar 2024

6/10 Okay

Lamieka

6 Jun 2024

Stayed 1 night in Jun 2024

4/10 Poor

Charles

2 Jun 2024

Disliked: Property conditions & facilities, room comfort

Stayed 5 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family

30 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Stay

It was a good stay, very quiet, only once I smell (narcotics) in the elevator, I asked for the room to be clean and they send some right away, friendly staff, the breakfast could be a bit better but is not bad, it’s May and the pool was not open, but over all it was a good stay

Stayed 1 night in May 2024