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4.8 out of 5

"Overall is this place is very nice. It’s not the same as normal Marriott standard but it’s in the middle of the jungle. When we first arrived however ... " More

By a verified traveller on Wed 27 Nov 2019

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Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Premier Double Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Premier Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mulu Marriott Resort. During your stay, you'll be within walking distance of Gunung Mulu National Park. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at Marriott Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body scrubs or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Free airport and local-area shuttle service

Mulu Marriott Resort ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mulu Marriott Resort

Everyone (2) Couples (1)
4 out of 5
Overall is this place is very nice. It’s not the same as normal Marriott standard but it’s in the middle of the jungle. When we first arrived however it was quite disappointing as there was no electricity. I think the water to the room must have an electric pump as no water there worked so couldn’t even shower. The WiFi is terrible so don’t have high hopes. Some of the board walk around the pool could be replaced and it swept for insects and their excrement more regularly. The Asian food at dinner is decent if extremely over priced. The western food we tried off the menu was pretty terrible: raw pizza.

Posted by on 27 Nov 2019

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5 out of 5
Einmalige Lage, super Service, gutes Essen und wunderschöne Zimmer!

Posted by on 29 Jul 2019

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5 out of 5
Schöne Hotelanlage mitten im Regenwald. Erstklassiger Service! Gratis Shuttlebus zum Nationalpark rund um die Uhr. Wir haben uns sehr wohl gefühlt. Wir fanden allerdings Getränke und Speisen ziemlich überteuert, man kann im Park bzw. in dem kleinen Restaurant auf der anderen Flussseite (nur abends!) deutlich preiswerter essen. Eintritt in den Nationalpark kostet 30 MYR, gültig für 5 Tage, Touren zu den Höhlen (nur mit Guide) zwischen 44-67 MYR, Nachttour 22 MYR.

Posted by , from Ahrweiler on 28 Oct 2018

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5 out of 5

tolles komfortables Hotel

Pros: große geräumige Zimmer
Cons: Trinkwasser zum Nachfüllen der Flaschen anbieten anstatt immer neue Flaschen herauszugeben
Location: am Fluss, Nähe des Nationalparkes
Nach der anstrengenden Pinnacles-Tour waren wir froh, ein paar Tage im Marriott Resort zu entspannen. Es ist eine große Anlage, aber man hat nie das Gefühl, dass es überlaufenn wäre. Die Zimmer sind groß und die breiten Betten absolut bequem. Das Badezimmer hat eine Bad mit Badewanne und man kann direkt in die Natur schauen. Auch am/im Pool kann man schön entspannen. Das Hotel stellt kostenfreies Wasser zur Verfügung, aber Achtung: nur in den kleinen Flaschen ist es kostenfrei, die man auch nachbestellen kann. Das Wasser in großen Flaschen muss man hingegen teuer bezahlen, was ziemlich unlogisch erscheint, schließlich verursachen mehrere kleine Flaschen schon mehr Müll. Das Mariott bietet auch einen kostenlosen Schuttle-Service zum Flughafen und zum Nationalpark an. Das Frühstück ist das Beste, was ich auf meine Malaysia-Reise gehabt habe. Alles, was das Herz begehrt. Das Abendessen haben wir jedoch nicht im Marriott eingenommen, da die Preise verhältnismäßig zu hoch waren. Vor dem Hotel gibt es rechts noch ein Restaurant oder auf der linken Seite eine kleine Einheimischen-Küche, bei der man für ein Drittel des Geldes wirklich sehr gut essen kann. Schräg gegenüber der "Bretterbude" gibt es auch einen kleinen Weg zum "Hill" hoch, von dem man gut den Sonnenuntergang genießen kann. Im Hotel kann man sich auch für 15 Ringgit / Stunde ein Fahrrad ausleihen. WLAN steht am Pool und in der LObby zur Verfügung, aber hier nicht zu viel erwarten:-). Klare Empfehlung für dieses Hotel.

Posted by on 7 May 2017

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About the Mulu Marriott Resort

Location Sungai Melinau, Mulu, Sarawak 98008

Property Features

Mulu Marriott Resort offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A terrace, barbecue grills, and gift shops/newsstands are also featured at the luxury Mulu Marriott Resort. An area shuttle within 5 kilometres and A roundtrip airport shuttle (available on request) are free. Free self parking is available. This 5-star Mulu hotel is smoke free.

  • 101 guestrooms or units
  • 2 levels
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 kilometres
  • Parking: Free self parking

Room Amenities

Mulu Marriott Resort offers 101 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. 48-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Deep-soaking bath
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Electric kettle
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Marriott Cafe – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Riverside Bar – This bar serves lunch and dinner. Open daily.

Great Room – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Packages (flight + hotel stay) are available only to Miri Airport. To reach this hotel from Miri Airport, travelers must fly onwards to Mulu Airport (1-hour flight). Travelers can also fly to Mulu Airport from Kota Kinabalu Airport (1-hour flight). Cost of this travel by air is additional to the package or hotel cost.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 300.00 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Mulu Marriott Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Rollaway bed fee: MYR 300.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mulu Marriott Resort Hotel
  • Mulu Marriott Resort
  • Royal Mulu Hotel Gunung Mulu National Park
  • Hotel Royal Mulu
  • Mulu Marriott Resort Mulu
  • Mulu Marriott Resort Hotel
  • Mulu Marriott Resort Hotel Mulu

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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