2/10 Terrible
Alya D.
11 Aug 2024
Disliked: Cleanliness
Black Mold
We arrived at 4 p.m. for check-in but couldn't check in immediately as the traffic was backed up—the line of cars for check-in was all the way in the street (not enough room near the hotel).
The hotel itself is very outdated and not very clean. During our stay, the pools were never open at 9 a.m., and they did not seem to be clean even in the morning!
The room we booked originally had black mold in the Air Conditioner. I am not talking about little specs of mold; there were mold spores the size of a mushroom growing inside the AC unit (I took many pictures to prove it). The Front Desk moved us to another room—there were no mushrooms inside the AC, but the mold was still present.
We had to call maintenance the first night (when we arrived) to unclog the tub—the water wouldn't drain.
TVs did not work as they had to be programmed with the code.
My child got a swimmer's ear from the dirty pool water and developed the cough the second day we stayed there...and two weeks later, she still has that cough. (Black Mold is DANGEROUS!!!)
Alya D.
Stayed 4 nights in Jul 2024