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Grand Hotel Europa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Europa

Exterior
Front of property
Family Room | Premium bedding, down duvets, in-room safe, individually decorated
Daily continental breakfast (EUR 15 per person)
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Corso Meridionale 14, Naples, NA, 80143
  • Piazza Giuseppe Garibaldi
    8 min walk
  • Spaccanapoli
    12 min walk
  • Via San Gregorio Armeno
    20 min walk
  • Naples (NAP-Naples Intl.)
    5 min drive

Room options

View all photos for Family Room

Family Room | Premium bedding, down duvets, in-room safe, individually decorated

Family Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, down duvets, in-room safe, individually decorated

Double Room Single Use

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, down duvets, in-room safe, individually decorated

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down duvets, in-room safe, individually decorated

Standard Double or Twin Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior suite with mezzanine

Junior suite with mezzanine | Premium bedding, down duvets, in-room safe, individually decorated

Junior suite with mezzanine

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, in-room safe, individually decorated

Triple Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

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includes taxes & fees
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About this property

Grand Hotel Europa

Hotel with a conference centre, near Port of Naples
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area.
Grand Hotel Europa offers 89 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Europa. During your stay, you're just a quick walk from Piazza Giuseppe Garibaldi. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Falena
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • 12 minutes by foot from Spaccanapoli and a 4-minute drive from Via Toledo
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at the business-friendly Grand Hotel Europa.

This 3-star Naples hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
La Falena – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 279 out of 1004 reviews" "
Rating 8 - Good. 482 out of 1004 reviews" "
Rating 6 - Okay. 177 out of 1004 reviews" "
Rating 4 - Poor. 44 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Nice looking hotel. Area around not great. Had to lug suitcase to third floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Vinay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Grand Europa during our Italy trip in Sep 2024. Hotel is good with clean rooms , helpful staff, convenient location and good restuarant. The area around the hotel is noisy. Overall good value for money deal.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Begum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel because of the location and budget friendly. Pros. Friendly staff, easy public transports, and tour facilities Con. Bathroom has no shower curtain, bathroom door needs to be tinted.
Stayed 4 nights in Aug 2024

8/10 Good

Adrienne

Travelled with family
Liked: Staff & service, amenities
Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.
Stayed 1 night in Aug 2024

6/10 Okay

EDNA

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Krish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, thin walls
Very nice hotel, spacious, bright room. However I give it a 3 star overall, because the walls were very thin. Every morning I could hear the person in the next room when they use their toilet. The loud sounds of water and the usage of the bathroom facilities kept waking me up a lot earlier than I'd like to. And for me sleep is very important, especially on a holiday, disturbing my sleep results in deduction of 2 stars. However everything else about the hotel is perfectly fine.
Stayed 3 nights in Aug 2024

6/10 Okay

Marek

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to napoli centrale for train travellers very clean hotel helpful starr
Stayed 2 nights in Aug 2024

8/10 Good

Crystal

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

slim

Stayed 5 nights in Jul 2024

10/10 Excellent

Arcady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was wonderful. Well organized, staff helpful, clean rooms, and a nice bar. But napel is not the nicest place to visit but Was fine to spend two nights to pass by. Busy area but extremely convenient to station and airport.
Stayed 2 nights in Jul 2024

6/10 Okay

lee

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Hong Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

nicolas

Stayed 1 night in Jul 2024

10/10 Excellent

Jeanne

Travelled with family
Really close to the train station is what we desired. Although you need to walk through a couple “sketchy” blocks to get to the historic areas, if you are used to big cities this should be an issue. The hotel was really nice for the price. The rooms are a little small but comfortable (we had a quadruple room). The bar and lobby area was nice to sit and play cards and have a drink or two. Staff were exceptionally nice and helpful. I would stay here again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Deborah

Stayed 1 night in Jun 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old classic very well maintained.
Stayed 1 night in Jun 2024

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given all 5 stars but our shower drain was draining super slowly. We would forget to inform the front desk about this as we rushed out every day to our scheduled activities and would arrive super tired so would forget to tell the front desk about this. Otherwise I assume they would have fixed it. Other than that minor inconvenience, everything else was good: clean, convenient (5 minutes or less walk to main train starion), close to some great bakeries and coffee places, and staff was friendly. The Metro was also in the main train station so it was so nice to take it to the main attractions. The old downtown area was a short walk away too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, breakfast was good. Area around the hotel not good.
Stayed 1 night in Jun 2024

10/10 Excellent

Abigail

Stayed 2 nights in Jun 2024

8/10 Good

Martha

Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was beautiful and all the staff were very kind. It is right across from the train station which is very clean and has plenty of amenities and security inside, however the street between the two is very dirty and is a regular homeless spot.
Stayed 2 nights in Jun 2024