Holiday Inn Norwich City by IHG

4.0 star property

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Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Standard Room, 2 Double Beds (Pitch View) | Desk, soundproofing, iron/ironing board, free cots/infant beds
Bar (on property)
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Parking available
  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

Map
Carrow Road, Norwich, England, NR1 1HU
  • Carrow Road
    ‪1 min walk‬
  • Norwich Riverside Walk
    ‪8 min walk‬
  • Norwich Cathedral
    ‪19 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room

  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, View (Pitch View)

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Norwich City by IHG

Hotel with a fitness centre, steps from Carrow Road
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Holiday Inn Norwich City by IHG's great location. During your stay, you're just a quick walk from Norfolk Broads. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Carrow Road and 4 minutes on foot from Norfolk Broads
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1004 reviews
Rating 8 - Good. 369 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great city, will return.
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Miss K M

Stayed 1 night in Nov 2024

10/10 Excellent

Wayne

Stayed 1 night in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, amenities
Very clean reception and bar area, and we had a view of Norwich city stadium, not to my wife’s liking I might add 😂
Stayed 1 night in Nov 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel close to town centre.
Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable outdated rooms and poor breakfast
Outdated decor in rooms. Bed very hard and uncomfortable, pillows rock hard also. Slept very little due to beds. Breakfast cold and looked dried up.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near everything I wanted to go to
Stayed 6 nights in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was the shower which was rather feeble in terms of strength. Otherwise excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Abdussalam, kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire stick remote
Overall lovely stay, however, I left my fire stick remote control in the room and they weren’t able to locate it
Stayed 1 night in Oct 2024

10/10 Excellent

GARY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent-no issues!
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother/Daughter University Open Day Visit
Mother and daughter visiting the University of East Anglia open day. Fun location with a room overlooking the football pitch, and a short walk into the city centre. Clean, comfortable and quiet. Good find.
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, amenities
Would not recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Shabion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 5 or 6 times over the past few years as our child is at UEA and this is a good choice for when in Norwich. A short drive to the city center and UEA. The hotel is quiet and the breakfast is always good. The reception and dining area has been updated in the last 6 months and has a fresh look.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would be very happy to stay there again in the future, as the room was very comfortable and easy access. We slept well. We had a disabled room (even though we were not disabled) and it was the best one that we have seen in all the hotels that we have visited on the past. My husand being an architect, knew a lot about disabled rooms and was very impressed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best holiday inns I have stayed at
Stayed 2 nights in Sep 2024

10/10 Excellent

LJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful young lady on reception in the afternoon Made us welcome. Explained how to find lift, and where to find the restaurant. Booked us a taxi for our evening out. She was still on duty when we returned that night, and at breakfast next day. Still friendly and cheerful. Friendly staff on duty in the restaurant at breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

J

Stayed 1 night in May 2024