Holiday Inn Express And Suites Ottumwa, an IHG Hotel

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Dates

December 2024

January 2025

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Gym

Pet-friendly

Breakfast included

Laundry

Housekeeping

Explore the area

941 North Quincy Avenue, Ottumwa, IA, 52501

Bridge View Center
3 min drive
Wapello County Historical Museum
3 min drive
Memorial Park
5 min drive
Ottumwa, IA (OTM-Ottumwa Industrial)
17 min drive

Room options

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

Sleeps 2
1 King Bed

Standard Room

Sleeps 2
1 Double Bed OR 2 Single Beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Sleeps 2
1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds (Living Area)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed (Living Area)

Sleeps 4
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

Pet-friendly

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel in Ottumwa with free breakfast and fitness centre

This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.

Holiday Inn Express And Suites Ottumwa, an IHG Hotel offers 93 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express And Suites Ottumwa, an IHG Hotel. During your stay, you'll be close to Bridge View Center. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Take a swim in the indoor pool
Amenities include a business centre, laundry facilities and a lift
On-site recreation includes a gym
Just a 3-minute drive from Bridge View Center and a few minutes from Wapello County Historical Museum
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including an off-lead area

Holiday Inn Express And Suites Ottumwa, an IHG Hotel offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express And Suites Ottumwa, an IHG Hotel also features coffee/tea in common area, laundry facilities, and a lift. Self parking is free.

This Ottumwa hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6 AM to 9 AM
Coffee and tea in common areas

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities

Guest services

Housekeeping (daily)

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Lift (107 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom

4 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

43-inch flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 51 lb per pet)
An off-lead area is available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are available for USD 0.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 50 per stay
Pet fee: USD 50 per pet (varies based on length of stay)
Service animals are exempt from fees
Crib (infant bed) fee: USD 0.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 9:00 AM to 11 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottumwa Hotel

Holiday Inn Express Ottumwa

Express Suites Ottumwa, An Ihg

Holiday Inn Express Suites Ottumwa

Holiday Inn Express And Suites Ottumwa, an IHG Hotel Hotel

Holiday Inn Express And Suites Ottumwa, an IHG Hotel Ottumwa

Holiday Inn Express And Suites Ottumwa, an IHG Hotel Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Teresa

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast food was really good, the beds were comfortable, and the rooms were clean. All staff was very nice.

Stayed 2 nights in Aug 2024

6/10 Okay

Elena

Travelled with family

17 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

I would really like to give a nice review. I will say that check in went great and we received great service. This was our second time staying in this hotel. Our first visit went great. This visit we were disappointed. Quarters were unavailable at the front desk for the coin operated washer and dryer on site. Of course i ran out half way through my cycle at 9p.m.! No one was at the front desk so i called their main line and was told they didn't have any because they ran out (this was a Friday night) and go to the gas station down the road! The next day, the front desk was able to give us two dollars in quarters. We brought them up stairs. Lost one on the floor but we were so excited to find two dimes and a nickel! My son went down to exchange it for a quarter and was refused saying they only take dollars. Luckily we ended up finding the quarter and got our clothes washed. Breakfast food items ran out. Cinnamon rolls were always out except our last day and we were there 5 nights. I got the last salsa, the last butter, and my son got the last bacon. It's unfortunate but I'll probably try a different hotel next time. Location is great, but it's like the staff just is burned out and doesn't care anymore. :(

Stayed 5 nights in Aug 2024

4/10 Poor

Patrick

Travelled with family

11 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

The breakfast was very disappointing. There were no drinks because their juice machine was out of order. No eggs, no biscuits by 8am, no sausage. And there was a broken exterior door that allowed anyone to walk into the hotel.

Stayed 2 nights in Aug 2024

8/10 Good

KellyL.

4 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Travelled with family

4 Aug 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Air conditioning didn’t work in exercise room. Ice machine didn’t work on 3. Printer didn’t work. Lots of out of order items and staff acted like things had been out for awhile. You pay a lot of $ to have things not work and amenities unusable.

Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

We’ve stayed at this hotel twice now and we love it. The staff is so friendly and they go out of their way for you. The hotel is clean, beds are comfy. Breakfast is free and good. I have zero complaints- We will be back 💖

Stayed 3 nights in Jul 2024

10/10 Excellent

Allen

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Toni

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and staff was very welcoming.

Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

26 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Shanitha

18 Jun 2024

Stayed 2 nights in May 2024

10/10 Excellent

Michael

5 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

23 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It is a nice motel

Stayed 1 night in Apr 2024

8/10 Good

Julio

15 May 2024

Stayed 2 nights in May 2024

10/10 Excellent

Brad

Travelled with family

14 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean, quiet hotel.

Stayed 1 night in May 2024

10/10 Excellent

Bobby

Travelled with family

10 May 2024

Just fine…as expected

Stayed 1 night in May 2024

6/10 Okay

Amanda

Travelled with family

29 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where's the Food

We stayed on a Saturday night. We were told that breakfast was served until 10 am. We went down at 9:10 and there were only 2 bagels, instant oatmeal and cereal. All hot food was gone. Some other members of our party were down at 8:30. Same thing for them! If you are going to say food until 10 then there needs to be food until 10. I understand that maybe you run out of one thing and don't refill it but everything?!?! And part of the reason we stayed there is that breakfast was included. Well...it wasn't. Very disappointed.

Stayed 1 night in Apr 2024

8/10 Good

Nikole

Travelled with family

28 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good overall

Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Business traveller

3 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice.

I travel for my job and this was an especially nice place to stay.

Stayed 2 nights in Mar 2024

10/10 Excellent

Jeffrey

Travelled with family

31 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2024

10/10 Excellent

Eric

Travelled with family

30 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, family and pet-friendly hotel

The front desk clerk was friendly, professional, and courteous. The hotel was clean, comfortable and pet-friendly. Breakfast was included and had various good-tasting hot and cold items. We had a great stay. Thank you.

Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Travelled with pets, Travelled with partner

24 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly and did great at making the stay enjoyable! Absolutely only thing we didn’t enjoy was a slow elevator.

Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

4 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We stayed here overnight as part of a two day road trip. The staff was welcoming and friendly and offered us complimentary water right at the start. They let us know where to find everything we would need and about breakfast service. Overall we had a wonderful stay. The place was clean and well cared for. Our room was clean and stocked with all we could need. There really was no complaints.

Stayed 1 night in Mar 2024