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King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room - City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

CitizenM Paris Gare de Lyon's great location gets high marks from our customers. During your stay, you're just a quick walk from Jardin des Plantes. Free WiFi in public areas, a restaurant and a bar are available.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Jardin des Plantes and Bercy Arena

citizenM Paris Gare de Lyon ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for citizenM Paris Gare de Lyon

Everyone (9) Couples (5)
4 out of 5
Sehr gute Lage, nahe am Gare de Lyon, freundliches Personal, aber.. Das Hotel ist zu teuer und entspricht nicht 4 Sterne Niveau. Zimmerausrüstung minimal. Das Bett ist an 3 Seiten angebaut und damit nicht für 2 Personen geeignet, 1 Person muss immer über die Andere klettern. Reinigung: Warum stehen tagelang leere Flaschen und Gläser auf den Fluren? Erneute Buchung: eher nicht.

Posted by on 10 Jun 2024

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5 out of 5
Nettes Personal, saubere Zimmer, Self ChekIn & CheckOut, gute Verbindungen Metro, Zug, Bus

Posted by , from Embrach on 20 May 2024

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2 out of 5
Never again My room was definitely not clean and I went to complain about a noise coming from the heating system - after 2 hours I had to ask again and they changed me to another room. Which was clearly dirty and the same noise was present. Never again!

Posted by on 30 Nov 2023

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4 out of 5

Posted by on 29 Oct 2023

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5 out of 5

Posted by on 18 Jun 2023

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5 out of 5

Posted by on 24 Nov 2022

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4 out of 5

Posted by on 8 Aug 2022

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3 out of 5
La chambre qui m’a été attribuée au 11 ème étage était spacieuse et lumineuse grâce à la grande baie vitrée. Cependant, la chasse d’eau coulait sans discontinuer. J’ai signalé le problème et l’on m’a installée dans une chambre petite, avec 2 petites fenêtres, vue sur un immeuble, joints de la douche et pommeau de douche jaunis, serviettes de toilettes raides et ternes. Je suis déçue car j’ai séjourné dans des hôtels CitizenM qui étaient mieux entretenus. J’avais été très bien logée notamment à CitizenM La Défense.

Posted by on 21 Feb 2022

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5 out of 5

Posted by on 14 Feb 2022

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5 out of 5
Pidin kaikesta. Helppo asioida.

Posted by on 18 Jan 2022

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About the citizenM Paris Gare de Lyon

Location 8 Rue van Gogh, Paris, Ile-de-France 75012

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Paris Gare de Lyon also features multilingual staff, coffee/tea in common area, and express check-in. This 4-star Paris hotel is smoke free.

  • 1 building
  • 338 guestrooms or units
  • 13 levels
  • Built in 2017
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Paris Austerlitz Automates Station (0.9 km / 0.6 mi)
  • Metro station: Quai de la Rapee Station (0.6 km / 0.3 mi)

Room Amenities

CitizenM Paris Gare de Lyon offers 338 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • iPad
  • iPod dock
  • Smart television
  • Cable channels
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

CloudM – On-site bar. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds

Tax ID - FR52824514046

This property accepts credit/debit cards; cash is not accepted

Cashless transactions are available

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses wind and solar energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No visitors or unregistered guests are allowed at the property after midnight.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. The tax ID number is FR52824514046. This property accepts credit or debit cards, Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Long-term renters welcome
  • Debit cards not accepted
  • Staffed front desk
  • Property mobile app recommended for guests
  • Events/parties not allowed
  • Guest will receive an email before arrival 24 hours
  • Property mobile app name CitizenM
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 10
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • State tax ID - FR52824514046
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Renewable energy source - wind
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CitizenM Paris Gare Lyon Hotel
  • CitizenM Gare Lyon Hotel
  • CitizenM Paris Gare Lyon
  • CitizenM Gare Lyon
  • Citizenm Paris Gare Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel
  • CitizenM Paris Gare de Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel Paris

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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