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4.2 out of 5

"Enjoyable stay. Place is clean. Need to make sure the tv and cable are plugged in in the room tho so guest doesn't have to move furniture to do it. On ... " More

By a verified traveller on Wed 15 Jul 2020

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Heritage Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Coach House Standard Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Orton Hall Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from East of England Showground. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, body scrubs or massages at Imagine Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Just a 2-minute drive from Thorpe Wood Golf Course and a few minutes from Ferry Meadows Country Park
  • Dogs welcome for a fee (restrictions apply)

Orton Hall Hotel & Spa ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Orton Hall Hotel & Spa

Everyone (8) Couples (5) Business (1) Family (1)
1 out of 5
I choice this place as the venue for a one night stopover as I had an exam in Peterborough the next morning. The room I was in (139) was next to a pipe that drip, drip, drip, drip dripped until I felt I was going insane. Anyway, I got up to sleep in my car as I couldn’t take anymore at 01:30. Thankfully they nice fella on reception gave me a different room but I was wide awake and wasn’t able to get back asleep. Awful night. But, that aside it was a nice hotel with nice staff. They really need to fix that issue.

Posted by on 28 Apr 2023

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4 out of 5
Enjoyable stay. Place is clean. Need to make sure the tv and cable are plugged in in the room tho so guest doesn't have to move furniture to do it. Only place to plug in laptop when in the bed is behind the bed. Again, guest has to move the bed to use the plug. Need to add a tip facility to the card machine if you eat in the restaurant as nobody is carrying cash anymore to leave a tip for the staff that way.

Posted by on 15 Jul 2020

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5 out of 5
Excellent service , lovely room but only problem was that it was way too hot in the room even with the windows opened all thing it was way too hot.

Posted by , from peterborough on 19 Jan 2020

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5 out of 5
The old Manor House and the surrounding grounds which includes an old church.

Posted by on 24 May 2019

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5 out of 5

Great hotel and spa

Our trip to Orton Hall was a surprise birthday treat for my fianceè. The hotel and spa were both Great, the majority of the staff were very helpful to us and the food was great too. I can honestly say that we will be booking here again

Posted by , from Oundle, Northamptonshire on 9 Mar 2018

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5 out of 5
Check in was smooth, lovely huge room and massive bed. Exactly what we had hoped for.

Posted by on 21 Dec 2017

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5 out of 5

Totally relaxing hotel

Pros: The facilities
Cons: Directions to the hotel restaurant. Quite a long walk through the expansive building to get to the first sight of the restuarant.
Location: Not applicable, just stayed in the hotel.
Great hotel with very helpful staff. Sauna, stema room and pool a little worn, but very clean, very relaxing. No time pressures like some hotels and a breakfast that was massive (just as I prefer).

Posted by , from Leamington Spa on 1 Dec 2017

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5 out of 5

Loved it!!

We had 2 executive suites and they were lovely. Really spaceous, clean and tidy and the bed was really comfortable. We had facials in the spa which were great and good value (cheaper than quoted online if your a hotel guest) the spa pool facilities were excellent! Only criticism we had is the breakfast staff on day two were rude and miserable, but everyone else was so friendly.

Posted by , from portsmouth on 8 Oct 2017

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2 out of 5

No AC

The hotel rooms do not has air conditioning and for the price it is unacceptable. It is not the 80's anymore!

Posted by on 27 Jun 2017

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4 out of 5

city break

Pros: Great hotel apart from above
Cons: ramblewood inn
Location: city break and stamford
Great hotel except for the ramblewood inn, ran out of steak, chicken and a special at 7pm on a Saturday night!

Posted by on 18 Feb 2017

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Property Features

Orton Hall Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a sauna, and spa services are also featured at the eco-certified Orton Hall Hotel & Spa. Free self parking is available. This Peterborough hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Peterborough (XVH-Peterborough Train Station) (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Orton Hall Hotel & Spa offers 70 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Sitting area
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Huntly – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Ramblewood Inn – This pub specialises in British cuisine and serves lunch and dinner. Open daily.

The Library Bar – On-site lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

Imagine Spa has 4 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 10.00 per day.

Pet Policy

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No lifts
  • Pets cannot be left unattended
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 7.50 for children
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Orton Hall Hotel Peterborough
  • Best Western Plus Orton Hall Hotel
  • Best Western Plus Orton Hall Peterborough
  • Best Western Plus Orton Hall
  • Best Western Plus Peterborough Orton Hall Hotel
  • Best Western Plus Peterborough Orton Hall
  • Best Western Plus Orton Hall Hotel Spa
  • Best Western Peterborough
  • Peterborough Best Western
  • Best Western Plus Peterborough Orton Hall Hotel Spa
  • Orton Hall Hotel Spa
  • Orton Hall Hotel & Spa Hotel
  • Orton Hall Hotel & Spa Peterborough
  • Orton Hall Hotel & Spa Hotel Peterborough
  • Best Western Plus Peterborough Orton Hall Hotel Spa

You should know

  • Pool access available from 8:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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