Hotel Botanico & The Oriental Spa Garden

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Suite (Queen Sirikit of Thailand) | Down duvets, minibar, in-room safe, desk

Couples treatment room(s), sauna, hot tub, Turkish bath/hammam

Presidential Suite (Penthouse) | Down duvets, minibar, in-room safe, desk

Suite (Michael Jackson) | Down duvets, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pet-friendly

Bar

Explore the area

Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400

Botanical Gardens
2 min walk
La Paz Lookout
7 min walk
Martianez Shopping Centre
13 min walk
Tenerife (TFS-Tenerife South)
57 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Down duvets, minibar, in-room safe, desk

Junior Suite, Ocean View (Ambassador)

Sleeps 3
1 King Bed OR 2 Single Beds

Suite (Senator Teide view)

Sleeps 2
1 King Bed

Suite, Ocean View (Senator)

Sleeps 3
1 King Bed OR 2 Single Beds

Penthouse (Double)

Sleeps 2
1 King Bed

Suite (Queen Sirikit of Thailand)

Sleeps 2
1 King Bed

Presidential Suite (Penthouse)

Sleeps 6
1 King Bed OR 2 Single Beds

Suite (Penthouse)

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Room (Teide View)

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Room, Ocean View

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Double Room (Spa View)

Sleeps 2
1 King Bed OR 2 Single Beds

Superior Room (Teide View)

Sleeps 2
1 King Bed OR 2 Single Beds

Superior Double Room, Ocean View

Sleeps 2
1 King Bed OR 2 Single Beds

Junior Suite, Garden View (Ambassador)

Sleeps 3
1 King Bed

Suite (Michael Jackson)

Sleeps 2
1 King Bed OR 2 Single Beds

Suite, 2 Bedrooms (Penthouse)

Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

All-inclusive

Kids pool

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Luxury hotel with 4 restaurants and 3 outdoor pools

4 restaurants, 3 outdoor pools and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site.

Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down duvets. 55-inch Smart televisions come with satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Oriental Spa Garden has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Botanico & The Oriental Spa Garden. During your stay, you're just a quick walk from Botanical Gardens. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.

Free buffet breakfast served daily
Free WiFi
Free valet parking and self-parking
The 4 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
Take a swim in the 3 outdoor pools or soak in the hot tub
Indulge with hydrotherapy, manicures and pedicures or massages at The Oriental Spa Garden
Services include babysitting, supervised childcare and dry cleaning/laundry
On-site recreation includes tennis courts, a gym and a steam room
Guests have great things to say about the overall condition of the property and the helpful staff
Steps from Botanical Gardens and 14 minutes on foot from San Telmo Promenade
Free local-area shuttle service
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and Access to hot tub. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square metres) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.

Hotel Botanico & The Oriental Spa Garden has 4 restaurants serving breakfast, lunch and dinner.

The Oriental – This restaurant specialises in Asian cuisine. Open selected days.

Il Pappagallo – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open selected days.

La Palmera Real – This restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Bar Hall – This lobby lounge overlooks the garden. Open daily.

24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Free area shuttle up to 2 km
Area shuttle
Limo/town car service
Free self parking on site
Free valet parking on site
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
4 restaurants
A bar/lounge
A poolside bar
Free daily manager's reception
Snack bar/deli

Restaurants on site

Bar Hall
Il Pappagallo
La Palmera Real
The Oriental

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free area shuttle
In-room babysitting
Laundry facilities
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

16,162 square feet of conference space
Business centre
Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa open daily
Spa treatment rooms
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Hardwood flooring in room
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
5 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Mosquito nets
Reception hall

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Partially-open bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch smart TV with satellite channels
Netflix
Streaming services

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 30 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 18 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 178 per vehicle (one-way, maximum occupancy 5)
Pet fee: EUR 30 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Hotel Botanico & The Oriental Spa Garden offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz

Hotel Botanico Puerto de la Cruz

Hotel Botanico Tenerife

Botanico

Hotel Botanico And The Oriental Spa Garden

Botanico & The Oriental Spa

Hotel Botanico The Oriental Spa Garden

Hotel Botanico & The Oriental Spa Garden Hotel

Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

PEDRO, KEW GARDENS

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place. The spa wow incredible. The peaceful and quiet place. The staff super excellent and the restaurant

Stayed 7 nights in Aug 2024

10/10 Excellent

Baljinder

Travelled with partner

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely 5 star hotel, staff was fantastic, it was the perfect location for our base. Plus we enjoyed the Spa facilities.

Stayed 7 nights in Aug 2024

10/10 Excellent

John

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel with fantastic staff . A couple of km walk downhill into town. It is a big hill back which was ok for us to walk but you may need a taxi which apparently are cheap. The spa is lovely but might need a little work doing on the spa rooms.

Stayed 10 nights in Jul 2024

10/10 Excellent

MOHAMMED, Old Bridge

Travelled with partner

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent! I can’t fault Hotel Botanico for anything. Beautiful and well-maintained gardens. The spa is wonderful and included in the price. Live entertainment at night. I can’t ask for anything more. If you’re in the area, do yourself a favor and book at least one night in Hotel Botanico

Stayed 1 night in Jun 2024

8/10 Good

Amanda

Travelled with partner

19 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 3 nights in Jun 2024

10/10 Excellent

Philippe

Travelled with family

26 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

We went as a family of 3. The room was very good, very clean and offer enough space for a toddler to be comfortable. The service is amazing and the restaurant really really good... A bit expensive but definitly worth it. The gardens are really nice too. We really had a wonderful time.

Stayed 6 nights in May 2024

10/10 Excellent

Patrick

Travelled with family and small children

1 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.

Stayed 4 nights in Apr 2024

10/10 Excellent

Kristjan

16 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful hotel and garden. Excellent service and food. I had pain in soles of the feet but became much better with reflexology at the spa. Without asking I got a free upgrade to an ambassador suite and a bottle of very good red wine.

Stayed 3 nights in Apr 2024

10/10 Excellent

James

15 Apr 2024

Stayed 3 nights in Apr 2024

8/10 Good

Arabella

11 Apr 2024

Stayed 7 nights in Apr 2024

10/10 Excellent

Juan Manuel

10 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Michael, London

5 Mar 2024

Stayed 4 nights in Mar 2024

10/10 Excellent

Haeyoung

2 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spa was excellent and nice restaurants.

Stayed 4 nights in Feb 2024

10/10 Excellent

Esther Bettina

1 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spa services were simply excellent

Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

29 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liked the room, spa and pools

We enjoyed it. Tip: If u book a seaview room, get the top floor because the car park belowv can be noisy. Also, not real vegetarian friendly.

Stayed 6 nights in Feb 2024

10/10 Excellent

Jacqueline, Rushall

Travelled with family and small children

27 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Understated excellence - a calm and welcoming hotel

Stayed 5 nights in Feb 2024

10/10 Excellent

Jaspal

Travelled with family

17 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff very welcoming great experience

Stayed 4 nights in Feb 2024

6/10 Okay

Matt

15 Feb 2024

Liked: Cleanliness, staff & service, room comfort

Probably was at the top of its game 20 years ago

Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.

Stayed 7 nights in Feb 2024

10/10 Excellent

Dorothy

Travelled with partner

12 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff in a relaxed but excellent hotel

Stayed 7 nights in Jan 2024

10/10 Excellent

David

Travelled with family

11 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel and staff

Stayed 12 nights in Jan 2024

10/10 Excellent

Manuel

Travelled with partner

1 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

Simply the best

Stayed 3 nights in Jan 2024

10/10 Excellent

Iain

30 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

28 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, outstanding service

Great hotel, very clean and very helpful staff. Also a great location and facilities good. Local wine recommended by the Sommelier was a treat, different but delicious. Several nice extra touches, such as for a special event.

Stayed 7 nights in Jan 2024

10/10 Excellent

Keith

Travelled with partner

24 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Probably the best non-US hotel we’ve ever stayed in. We cannot fault it. Staff were wonderful and so cheerful. They’ve set the bar high and it’s going to be difficult to find a better place.

Stayed 7 nights in Jan 2024