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Reigate Manor

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Reigate Manor

Front of property
Bar (on property)
Front of property
Family Room | In-room safe, desk, iron/ironing board, free WiFi
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Reigate Hill, Surrey, Reigate, England, RH2 9PF
  • Tunnel Road Caves
    17 min walk
  • Surrey Hills
    3 min drive
  • Reigate Hill Golf Club
    7 min drive
  • London (LHR-Heathrow)
    33 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Manor Suite

In-room safe, desk, iron/ironing board, free WiFi

Manor Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, iron/ironing board, free WiFi

Comfort Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Double Room, Accessible

  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Reigate Manor

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
Reigate Manor offers 50 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Reigate hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Reigate Manor. During your stay, you'll be within walking distance of Tunnel Road Caves. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Just a 2-minute drive from Tunnel Road Caves and 6 minutes from Gatton Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Reigate Manor also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Reigate hotel is smoke free.

Garden Restaurant – This restaurant serves breakfast and dinner.
Lounge – This coffee shop serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi, Hungarian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant
  • Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee charged for check-in between 11:00 PM and 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property hosts weddings and functions on the weekends and guests may expect noise. Guests may request a quiet bedroom, if available.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 1 January:
  • Bar/Lounge
  • Dining venue
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee charged for check-in between 11:00 PM and 5:30 AM
  • Rollaway bed fee: GBP 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A double bed is setup as a default setting in the Double or Twin rooms. Please select 2 twin beds when booking for a twin setup.

Property is also known as

Reigate Manor Hotel
Reigate Manor
Reigate Best Western
BEST WESTERN Reigate Manor Htl
Best Western Reigate Manor Hotel
BEST WESTERN Reigate Manor Hotel Surrey
Reigate Best Western
Reigate Manor Hotel
Reigate Manor Reigate
Reigate Manor Hotel Reigate

Reigate Manor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 129 out of 404 reviews" "
Rating 8 - Good. 166 out of 404 reviews" "
Rating 6 - Okay. 68 out of 404 reviews" "
Rating 4 - Poor. 26 out of 404 reviews" "
Rating 2 - Terrible. 15 out of 404 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roslyn

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Be careful of the room!
It was a "cosy" room, unfortunately this meant small, right next the road with little to no sound proofing. Cars/trucks/motorbikes/sirens - zero sleep. Unless you sleep like a log be careful on booking one of these rooms. The service at the bar - had a £2.50 Thatchers, in a can, poured in a glass, half froth, "wrong glass", poured into another glass, more froth, rest of can slowly dripped in. . . Walking up to the room, the small corridor had a fire door on it, wedged open - with the smoke exhalation vents from the kitchen below right next to it. The corridor smelt of old fat. . thankfully the room wasn't too bad. It's a shame I've stayed here before and it's be "ok" - but this time was awful. . .check your room and unless you are a VERY heavy sleeper. . .do not pick a room facing the road (had I know I'd have not taken that room!)
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice place to stay. Food was OK and staff friendly and helpful. I would sty again
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night before early flight.
Nice little hotel near to the airport (but not too near). Comfortable rooms and nice gardens.
Stayed 1 night in Aug 2024

4/10 Poor

Sinem

Liked: Cleanliness
Disliked: Staff & service
Missing item not given back
The hotel in itself was ok, however as we were going to a wedding the following morning we left in a rush and had left my silk pillowcase behind. We realised later on in the evening and came back to the hotel to see if the staff had given the item to lost and found. It is understandable for any hotel to not take any responsibility for any lost items, however to say to us that they dont have the item or they couldnt find it is unacceptable especially because it was forgotten there. Something so specific like a grey silk pillowcase wouldve caught housekeepings attention and shouldve been handed back!
Stayed 1 night in Aug 2024

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here many times to visit family.never fails to fulfil our requirements. Wil continue to stay here
Stayed 8 nights in Jul 2024

8/10 Good

Linda

Stayed 4 nights in Jul 2024

6/10 Okay

Joanna

Liked: Cleanliness, staff & service, room comfort
The staff make this average hotel good!
The staff were really friendly and helpful, service with a smile. An ordered cappuccino got forgotten, when I asked after it, there was much apologising and a free beer was brought out as way of apology which was appreciated. The lady on reception was really helpful. Our room faced the road so was really noisy. The breakfast was dreadful, was not freshly cooked, both our poached eggs were hard, the baked beans old and sausage dried out - they did offer something else, but I just requested a refund which was given. The manager did insist it was freshly cooked, but it 100% was not, but the complaint was handled well.
Stayed 1 night in Jul 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfy but the room was too hot, menu isn't great choice wise but the food itself was ok
Stayed 1 night in Jul 2024

4/10 Poor

Andrew

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Lysa

Stayed 1 night in Jul 2024

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Lovely staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mikey

Stayed 5 nights in Jun 2024

2/10 Terrible

JAMES

Business traveller
Disliked: Cleanliness, property conditions & facilities
It’s old!
Hotel is old and really needs updating. Shame as location is good.
Stayed 1 night in Jun 2024

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was dirty and covered in hair. The hotel was so noisy i couldn't sleep
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Business traveller
Great staff
Stayed 1 night in Jun 2024

8/10 Good

jeffrey

Stayed 1 night in Jun 2024

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about hotel
Stayed 1 night in Jun 2024

8/10 Good

Andrew

Business traveller
Liked: Staff & service
Too much light
The food and the staff were excellent. The room was a bit dated, but the main issue was the amount of light coming through the curtain at night, curtains need to be improved.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. Room had everything needed for a comfortable night and wonderful breakfast on the next morning. Friendly and efficient staff
Stayed 1 night in May 2024

10/10 Excellent

Tanya

Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Birthday Celebration
Staff: Friendly and helpful staff. Room: Average but Clean. Cloakroom Small, w.c. too close to wall. Excellent shower. Parking: Good, avoid the one under the trees. Food: Dissapointing. 3 course lunch & breakfast. Also Only one small toaster which didn't work correctly, you have to wait about 5 mins or so before it toasts.
Stayed 1 night in May 2024