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Palm Beach Singer Island Resort & Spa Luxury Suites

4.5 star property

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Photo gallery for Palm Beach Singer Island Resort & Spa Luxury Suites

Outdoor dining
Private beach, white sand, beach cabanas, beach umbrellas
Private beach, white sand, beach cabanas, beach umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
Boating

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
3800 North Ocean Drive, Singer Island, FL, 33404
  • Ocean Reef Park
    ‪1 min walk‬
  • Riviera Beach
    ‪7 min walk‬
  • Sailfish Marina
    ‪14 min walk‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪19 min drive‬

Room options

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Intracoastal view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Intracoastal view, Balcony

  • 122 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa Bed, Ocean View, Balcony

1 Bedroom Luxury Suite, 1 King, Sofa Bed, Ocean View, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

1 Bedroom Luxury Suite, 1 King, Sofa Bed, Ocean View, Balcony

  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 131 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

  • 122 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Ocean view, Balcony

  • 105 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 131 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa Bed, Resort View, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

1 Bedroom Luxury Suite, 1 King, Sofa Bed, Resort View, Balcony

  • 80 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 129.8 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 125 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

  • 81 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 125 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Presidential Penthouse Suite, Bedroom1: 1 King, Bedroom2: 1 King, Theater: 1 Queen, Balconies: 2

Presidential Penthouse Suite, Bedroom1: 1 King, Bedroom2: 1 King, Theater: 1 Queen, Balconies: 2 | Living area | 50-inch Smart TV with cable channels, TV, Netflix

Presidential Penthouse Suite, Bedroom1: 1 King, Bedroom2: 1 King, Theater: 1 Queen, Balconies: 2

  • 263 sq m
  • Ocean view
  • Sleeps 11
  • 2 King Beds, 1 Queen Bed and 2 Double Beds

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

  • 122 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Murphy Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 131 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

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About this property

Palm Beach Singer Island Resort & Spa Luxury Suites

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Palm Beach Singer Island Resort & Spa Luxury Suites's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Palm Beach Singer Island Resort & Spa Luxury Suites offers 46 accommodations with washers/dryers and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. 50-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

A private beach and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Palm Beach Singer Island Resort & Spa Luxury Suites, you're just a quick walk from Ocean Reef Park. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, 2 poolside bars and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, body scrubs or facials at Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a steam room
  • Just a 3-minute drive from Peanut Island and 8 minutes from Port of Palm Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. At Palm Beach Singer Island Resort & Spa Luxury Suites, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club and a hot tub. Parking is available for a fee.

This 4.5-star Singer Island hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Palm Beach Singer Island Resort & Spa Luxury Suites has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 to 35 per person
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Canoeing
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkelling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,597 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Dryer
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 to 35 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Palm Beach Singer Island Resort Luxury Suites
Palm Resort Luxury Suites
Palm Beach Singer Island Luxury Suites
Palm Singer & Suites Singer
Palm Beach Singer Island Resort & Spa Luxury Suites Hotel

Palm Beach Singer Island Resort & Spa Luxury Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 102 out of 195 reviews
Rating 8 - Good. 30 out of 195 reviews
Rating 6 - Okay. 20 out of 195 reviews
Rating 4 - Poor. 13 out of 195 reviews
Rating 2 - Terrible. 30 out of 195 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Travelled with family
Worst place ever
Supposed to be a fancy good place. The worst place I have stayed ever. Found cockroaches everywhere. Literally everywhere. Teeth retainer from someone else in the floor. Trash on carpet, as soon as you enter the room smells like mold and humidity. Didn’t want to bring extra bed blankets even though there were no sheets for pull out couch. Receptionist were very very rude. They all made excuses saying they don’t own the room. Do not book anything from hotels.com ever again, Worst customer service ever. Worst room ever.
Stayed 2 nights in Nov 2024

6/10 Okay

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice, spacious and very clean. Everyone was nice. They didn’t have the standard set up for the kitchen such as a sponge or hand soap. No laundry detergent either which we normally get when we book rooms like this. No creamer and sugar but tons of coffee. The other thing I didn’t like was the undisclosed mandatory valet parking fee for $40 a day. We have kids and have a bunch of stuff and like access to our car so this did not work. I wouldn’t have booked if i knew this. Plus they work for tips so it’s like every time you want to get your car they’re expecting something. Overall, it was a nice place, but the parking valet should be optional.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family , lots of things to do :)
Stayed 1 night in Oct 2024

8/10 Good

amoy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lobby was lovely
Stayed 1 night in Oct 2024

8/10 Good

Janice, Madison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lobby under construction. Ice maker in room broken. Master bathroom door off track, Netflix in master didn’t work even after maintenance reset it.
Stayed 4 nights in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and a great price!
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was excellent. There some minor issues with upkeep(electrical socket didn’t work, multiple lights strobing, hot water took several minutes to heat up), all very minor things- but would def stay again. Convenient walk to the beach and a lot of options in the resort. Limited dining options within walking distance if you don’t want to eat in the resort.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Yanelys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and lots of fun.
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place was amazing but outside our door the hall way was covered in mold. Hotel door down from our hall way would not stay closed
Stayed 1 night in Sep 2024

2/10 Terrible

John

Stayed 1 night in Aug 2024

10/10 Excellent

Sharnay

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Santa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great relaxing weekend.. would recommended. The only issue we had is the second bathroom shower was only cold water and ended up taking a long time for the hot water
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location close to the beach
Stayed 3 nights in Aug 2024

4/10 Poor

sharon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not what was communicated on-line at the time of booking. Expensive for what we got.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
What a comically engaged vacation! Started with wrong room. We ended up in the storage room with 50 phones. And babby crib and boxes stacked to the ceiling in the laundry room. Latches off doors, locked out of own bathroom. Had to go to the lobby bathroom. Just a nightmare. Pool kets never worked the entire trips after 3 sets made. Room keys had to be remade twice also. The resort charged us for the resort fee; however my wife had to pay twices for beach chairs and we were stll charged the resort free for 3 days...smh. not worth staying here and saving $200. Not worth it. Next time im going the the Ritz!
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Brian, ledgewood

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
When I got to hotel had no record of my reservation. Spent over an hour at check to get resolved. Room wasn't very clean floors in kitchen and bath were very dirty
Stayed 1 night in Jun 2024

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for damilies
Stayed 2 nights in May 2024

10/10 Excellent

Kyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is really nice. Beautiful beach. Good food.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Not the best.
When booking this hotel stay I was not informed that this particular room at the hotel (which I also called directly before booking on hotels.com) was supposedly owned by an individual so there was no soap provided and the front desk said they were unable to give us soap, shampoo or even towels. Another thing that I was not aware of is that you have to have valet parking and the majority of the time it would take a very long time for them to bring the car to you which made us late for a reservation one night. They also do not provide luggage carts.
Stayed 2 nights in May 2024

4/10 Poor

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024