Courtyard by Marriott West Springfield

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott West Springfield

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Indoor pool
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
885 Riverdale Street, West Springfield, MA, 01089
  • Big E
    20 min walk
  • Olympia Ice Center
    3 min drive
  • Majestic Theatre
    3 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    26 min drive

Room options

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Courtyard by Marriott West Springfield

Hotel with free parking, a quick walk to Connecticut River
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and conference space. Housekeeping is available on request.
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott West Springfield. During your stay, you're just a quick walk from Q Pin 2's. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a meal at the bistro or drinks at the lobby lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 9 minutes by foot from Connecticut River and a 3-minute drive from Big E
Courtyard by Marriott West Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 675 square feet (63 square metres) and includes conference space. The business-friendly Courtyard by Marriott West Springfield also features gift shops/newsstands, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Springfield hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Bistro – This bistro serves breakfast and dinner.
The Bistro Bar – On-site lobby lounge. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults and USD 3.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Courtyard by Marriott West Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 264 out of 401 reviews" "
Rating 8 - Good. 84 out of 401 reviews" "
Rating 6 - Okay. 29 out of 401 reviews" "
Rating 4 - Poor. 17 out of 401 reviews" "
Rating 2 - Terrible. 7 out of 401 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joan

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and priced reasonably for nice accommodations
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Another gem show, another year... breafast at Memos and dinner at Latitude. Now you know.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Business traveller
very good
Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel was clean and basic. You are amongst the stores you see in most towns. Very nice for one night stay.
Stayed 1 night in May 2024

8/10 Good

Nicolas

Travelled with group
Liked: Staff & service, property conditions & facilities
My only complaint would be that there was a stain on the couch
Stayed 1 night in Aug 2024

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ghyslaine, Goffstown

Liked: Cleanliness, property conditions & facilities
The stuff was very pleasant! Walking distance from restaurants and shopping.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near Costco, grocery stores and restaurants. Fantastic breakfast and 5 star service.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! The only thing that surprised me, the breakfast is not included.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy and friendly check-in. Pool area was very nice. Room new and very comfortable, very clean and well appointed.
Stayed 1 night in Jul 2024

8/10 Good

Won Hyuk

Travelled with family
Liked: Cleanliness, staff & service
Location is good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Soon Suk

Stayed 1 night in Jul 2024

10/10 Excellent

Elin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was a little farther off my route but it had great reviews, good pricing and I liked the photos online. lt did not disappoint. It was extremely clean and comfortable and that staff professional yet friendly. The bed was extremely comfortable. There were two restaurants I really wanted to try out that were nearby. Crepes Teahouse and Liquori Pizza. Both were fantastic. I am definitely coming this way.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff!
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

MANOLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Cozy Hotel in West Springfield. The rooms are spacious and nice. The staff is the best. Amazing service at the starbucks in the lobby and a 24 hour Starbucks machine. Love to stay here every summer!
Stayed 7 nights in Jul 2024

6/10 Okay

Joan

Stayed 2 nights in Jul 2024

8/10 Good

Madan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine but hard to connect the WiFi connection
Stayed 1 night in Jul 2024

4/10 Poor

Callie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Although the accommodations were great, I have to leave a lower review due to bad experience on the second night of our two night stay. A lacrosse team and families took over the hotel and when they returned from games that night chaos ensued with kids running through the halls, and parents partying loudly in their rooms completely ignoring their kids. Hotel staff was not able to control the guests even when we voiced our concern.
Stayed 2 nights in Jul 2024