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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property
VIP Access

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Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Lobby
Bar (on property)
Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
1060 E Genesee St, Syracuse, NY, 13210
  • Syracuse University
    ‪7 min walk‬
  • SUNY Upstate Medical University
    ‪11 min walk‬
  • JMA Wireless Dome
    ‪16 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel with free airport shuttle, a quick walk to Syracuse University
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 159 accommodations with designer toiletries and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Collegian Hotel & Suites, Trademark Collection by Wyndham's great location gets high marks from our customers. During your stay, you're just a quick walk from Syracuse University. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the clean guestrooms and the restaurant
  • Within a 10-minute walk of Syracuse University and Crouse Hospital
  • Free airport shuttle service
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Collegian Hotel & Suites, Trademark Collection by Wyndham also features concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This Syracuse hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
SALT Restaurant & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 10:00 PM at scheduled times
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Collegian Hotel & Suites, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 533 out of 1262 reviews
Rating 8 - Good. 300 out of 1262 reviews
Rating 6 - Okay. 212 out of 1262 reviews
Rating 4 - Poor. 114 out of 1262 reviews
Rating 2 - Terrible. 103 out of 1262 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lahtayvia

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stay here often. Know staff, convient
Stayed 2 nights in Dec 2024

10/10 Excellent

MAUREEN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great . hotel was very clean. Also they have shuttle service that took us to shopping and restaurant area!, and picked us up. That was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Nov 2024

6/10 Okay

Parker

Liked: Staff & service, property conditions & facilities
A lot of strang activity in the parking lot making it feel unsafe to leave anything in your vehicle
Stayed 1 night in Dec 2024

6/10 Okay

Kattia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated
Stayed 2 nights in Dec 2024

6/10 Okay

Zoe

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed in the annex building which is very old. Homeless person standing outside the entrance door both mornings asking for handout. The heat was on full blast and temp was 78 degrees when we got into the room and could not be controlled. Maintenance person came and told us oh that thermostat doesn’t actually control anything… and he suggested opening the windows. Unfortunately those were screwed shut, so he brought out the tools and broke the clamps on the window so we could open. No screen on one of the window and the whole window wasn’t even in the frame so with a stiff breeze the whole window pane could have fallen in. We were on 2nd floor and a little nervous that someone could have climbed up terrace and gotten in, so we stored valuables in safe. Woke up to leaves blown in on the floor. The staff didn’t really have much to offer for the experience other than “thanks for letting us know”. It really sucks that there aren’t any good hotels in Syracuse. Crowne Plaza wasn’t any better but now that’s shut down. Unfathomable that a university that charges $80k a year isn’t investing in buildout of decent hotels in the area - there aren’t any good options anymore for hotels that are walkable to campus. I went to Union College and it’s incredible to see how Schenectady has turned around in the last 30 years. Syracuse needs the same plan.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca, Denver

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I used to love this property, but it’s all about college students as dorm. The room had no heater and no extra blankets. The bathroom door was off its hinges and the room door so scuffed… not for parents but for party ;)
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine service
Maid service was unintrusive and excellent. The maid asked what service was required and did it efficiently. Early check-in was provided which helped me greatly.
Stayed 2 nights in Nov 2024

6/10 Okay

Christina

Stayed 3 nights in Oct 2024

6/10 Okay

Yongxin, North Royalton

Business traveller
Liked: Cleanliness, staff & service, amenities
Heating system did not work. The room is too cold. The staff brought an electric heater to amend the situation. It has potential fire hazard but at least I got a late warm night for sleep. The night weather was very cold.
Stayed 1 night in Nov 2024

10/10 Excellent

Abhijit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful . The one at night as well as during the day.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Business traveller
Disliked: Staff & service, property conditions & facilities
Front desk staff frequently away from desk leaving you hanging 1st room had no heat and a missing bathtub Given another room but not great
Stayed 1 night in Nov 2024

10/10 Excellent

Glendalys

Stayed 3 nights in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic - walking distance to university, hospitals, restaurants, downtown, and theatre. The rooms are spacious with a well-equipped workspace, including lots of plugs for electronics, and reliable wifi. The lobby is bright, clean, and welcoming with lots of seating space.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s ok but can do better
The sink was clogged in the bathroom and the noise levels outside our room was so loud at 2am lots of kids running around and yelling Hallways smelled like weed as well
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room had loud buzz. Was told engineer would come fix it. No one showed up. They moved us to a room with a pull out couch. It was filthy, sagging, and when I went to open the bed, no mattress! Staff was very kind, but facilities are disgusting. They were very apologetic though.
Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

nader, West covina

Disliked: Staff & service, amenities, property conditions & facilities
Need some workout to go be to my expectation from Wyndham!
Stayed 3 nights in Nov 2024

6/10 Okay

nader, West covina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Humidity is very high in the room.
Stayed 4 nights in Nov 2024

6/10 Okay

Colleen

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Too hot
I do love to stay here. This time the air was not working in tbe room so it was like a sauna. We called someone and the couldnt fix it.
Stayed 1 night in Nov 2024

6/10 Okay

Leah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
N/A
Stayed 1 night in Nov 2024