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Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

Exterior
Premium bedding, memory-foam beds, in-room safe, desk
Point of interest
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
5908 Widewaters Pkwy, East Syracuse, NY, 13057
  • Landmark Theatre
    ‪8 min drive‬
  • Syracuse University
    ‪8 min drive‬
  • JMA Wireless Dome
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 2 Queen Beds

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed (Leisure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Accessible bathroom

Standard Room, 1 King Bed, Accessible (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Accessible bathroom

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory-foam beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Accessible bathroom

Suite, 2 Queen Beds, Accessible

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG offers 89 accommodations with a safe and free newspapers. Memory foam beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Dewitt (Syracuse) by IHG. During your stay, you'll be within walking distance of Le Moyne College. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 7 minutes by car from Erie Canal Museum and 7 minutes from The Oncenter
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served on weekends. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Dewitt (Syracuse) by IHG. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served a free buffet breakfast on weekends from 7:00 AM to 10:00 AM.

Languages

English, French, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn DEWITT
Holiday Inn Express DEWITT SYRACUSE
Holiday Inn Express Hotel DEWITT SYRACUSE
Holiday Inn Hotel DEWITT
Holiday Inn Express Dewitt Syracuse Hotel
Holiday Inn Express Dewitt Hotel
Holiday Inn Express Dewitt
Holiday Inn Express Suites Dewitt (Syracuse)
Holiday Inn Express Suites Dewitt (Syracuse) by IHG
Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG Hotel
"Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel"

Holiday Inn Express & Suites Dewitt (Syracuse) by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. TV guides did not work. HVAC was hard to control.
Stayed 5 nights in Nov 2024

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service
Temperature in room hard to control. Too hot at night
Stayed 3 nights in Nov 2024

6/10 Okay

Julie

Has the basic amenities expected, pool was a bonus. Room was not as clean as expected, which was the main reason for my lower rating.
Stayed 2 nights in Nov 2024

8/10 Good

D.

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Paige

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
All the staff were very pleasant. The main part of the hotel was nice with a modern style. The other floors and rooms were worn out and old, but it was still clean. The breakfast was good. Pool area was clean but the pool and the room was cold. Overall it’s a nice place.
Stayed 1 night in Nov 2024

10/10 Excellent

nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 6 nights in Oct 2024

8/10 Good

Adele

Travelled with partner
Stayed 1 night in Nov 2024

10/10 Excellent

Waqas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2024

10/10 Excellent

Loka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quick stay in Syracuse.
Quick to check in, clean, great pool space, nice staff! Would recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Stayed 2 nights in Sep 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good or average. They can improve the options of breakfast, I just came from other holiday inn with the same scheme but more fruits and other stuff. The driveway is difficult to see at night from the avenue.
Stayed 2 nights in Oct 2024

6/10 Okay

Rachel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It’s a Fixer upper!
This hotel is getting old and worn out and it shows. The floor in the bathroom was literally slanted and the tiles were collapsing towards the shower, to the point where the toilet was also slanted. I guess this concerned me more than the water damage/wall paper peeling right off the walls and cheap cushion cover-up on the chair which I’m sure hid a bunch of gross. The structural concerns took precedence over the gummy candy remaining on the floor as well. Heat/cooling worked good, mattresses were the usual, and the breakfast was good as well. Location is easy to get to and quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
In a convenient location. Rooms are clean. Staff is very nice. The breakfast has something for everyone. Quiet at night. Good place to stay if you are visiting Syracuse.
Stayed 3 nights in Oct 2024

6/10 Okay

Tonya

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Ok nothing special
Staff were very friendly. Check in was quick and easy. Over all seemed outdated in some areas and felt a litlle dingy. Our room was clean and we had early check in. Breakfast was good and typical breakfast food. Not worth the price but we did stay on a night of concert.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Dean

Business traveller
Avoid
Toilet would not flush unless I poured an ice bucket full of water in it. Carpet into the bathroom was pulling up and a trip hazard. TV not very user friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! We were there for a week because our daughter had our first grandchild. The staff always asked how everyone was doing. The staff is very friendly and helpful!! Everything was always VERY clean and comfortable...our room, the lobby, breakfast area....!! (Having breakfast as part of our stay was yummy and convenient.)
Stayed 6 nights in Sep 2024

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in a check out were smooth. Friendly staff. Comfy clean bed. However, the bathroom was a little dirty with tiles coming off the wall. Otherwise a lovely place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Lynn, Naperville

Liked: Cleanliness
Disliked: Property conditions & facilities
Location was convenient to visit Syracuse university. Lobby is new and gives one false hope for the rest of the hotel. Rooms are big but old. Peeling wallpaper, broken lamp shades, very dark. Beds were comfortable and room was big. It served its purpose but I think I’d stay at embassy suites in carrier circle next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharleen

Stayed 3 nights in Sep 2024

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Flights

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