Theater District Romantic Hotels

"The best receptionist ever. Smooth and clever service."

"While otherwise passable, comfortable and relatively clean, the impression was ruined by used clothes mysteriously disappearing from table in my room. When reception was notified, they assured me they’d investigate and that the manager would call the next day. They did not call and I asked twice more along the next few days with the same results. On checkout, they finally told me the clothes could not be found. Apart from a brief apology, they did not bother to do anything about the situation. I mistakenly also left some money on the table and this was also unsurprisingly gone. Will not stay again."