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Le Grand Balcon

5.0 star property

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Photo gallery for Le Grand Balcon

Bar (on property)
Suite (Capitole) | City view
Point of interest
Classic Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
8 To 10 Rue Romiguieres, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    ‪1 min walk‬
  • Capitole de Toulouse
    ‪1 min walk‬
  • Basilica of Saint-Sernin
    ‪5 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Suite (Saint-Exupéry)

Suite (Saint-Exupéry) | Premium bedding, in-room safe, desk, blackout curtains

Suite (Saint-Exupéry)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Capitole)

Suite (Capitole) | Premium bedding, in-room safe, desk, blackout curtains

Suite (Capitole)

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Privilège)

Premium bedding, in-room safe, desk, blackout curtains

Double Room (Privilège)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Premium Room | Premium bedding, minibar, in-room safe, individually furnished

Plaza Hotel Capitole Toulouse

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1002)
The price is €121
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Plaza Hotel Capitole Toulouse

About this property

Le Grand Balcon

Luxury hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, conference space and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Le Grand Balcon offers 47 air-conditioned accommodations, which are accessible via exterior corridors, and features espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Le Grand Balcon's great location gets high marks from our customers. During your stay, you're just a quick walk from Place du Capitole. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Place du Capitole and 5 minutes on foot from Basilica of Saint-Sernin
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Le Grand Balcon offers its guests multilingual staff, tour/ticket assistance, and concierge services. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The luxury Le Grand Balcon also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 5-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 129 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests may access the hotel and parking via Place du Capitole through Place Wilson.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Nearby parking fee: EUR 27 per night (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that the parking garage is only 5.9 feet (1.8 meters) high.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Balcon
Grand Balcon Hotel
Grand Balcon Hotel Toulouse
Grand Balcon Toulouse
Le Grand Balcon Toulouse
Le Grand Balcon Hotel
Le Grand Balcon Toulouse
Le Grand Balcon Hotel Toulouse

Le Grand Balcon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 935 reviews
Rating 8 - Good. 303 out of 935 reviews
Rating 6 - Okay. 65 out of 935 reviews
Rating 4 - Poor. 22 out of 935 reviews
Rating 2 - Terrible. 17 out of 935 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Dated, Dirty, and Poorly Secured
Really disappointing hotel. I had one of the most expensive rooms on the property, with the best view, but it was terrible. Stains all over the carpeted bedroom, stains on the sofa, torn bed linens and towels, a half-used bottle of conditioner in the bathroom, etc... On several occasions, I walked directly into the hotel elevator without seeing a single hotel employee. This does not feel secure at all. This hotel does not deserve its star-ranking, and should be avoided.
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David, Bowdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff . Would highly recommend
Stayed 2 nights in Dec 2024

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , perfect location for city break in Toulouse.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicolas, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The location mere steps from Place du Capitole is very convenient to everything there is to see and do in Toulouse and beyond. And the Capitole Metro stop is only a 3 minute walk, so it's easy to get to the train, tram and bus stations at Toulouse Matabiau. My room was quiet and well-appointed, though perhaps a bit small for 2 people. I didn’t eat breakfast there so can't comment on that. Finally, the staff were all very helpful and friendly. And Alex went above and beyond to help me with some train and tram schedules for a couple of day trips I was interested in. Highly recommended this property, and would definitely stay here again if I come back to Toulouse.
Stayed 4 nights in Oct 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service
Close to the main square of the city Staff were very pleasant and helpful Quite basic services No lift, no bar, no restaurant Breakfast was typical Mediterranean Came back to room at 4 pm and still hadn’t been serviced
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Classy.
Stayed 3 nights in Sep 2024

2/10 Terrible

Chantel

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at all costs. We had booked 2 rooms at this hotel. Both rooms had coffee and other brown stains all down the walls and on the old carpet. Both rooms had live ticks running around the bed, carpet and drapes as if they owned the place. The bedding was also stained and looked lived in. I purposely went for what I thought would be a higher end hotel stay because I wanted to treat myself for the night, but what I ended up with felt more closer to a night of camping. Consider yourself WARNED.
Bedsheets
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service throughout the stay, very friendly, helpful staff. The room was very clean and well appointed. The location could not have been better with easy access to everything. Highly recommend this hotel
Stayed 2 nights in Sep 2024

8/10 Good

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location within steps from the main square of the city. Rooms and nice and clean.
Stayed 3 nights in Sep 2024

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would’ve been helpful for the hotel to let us know the streets around around the Capital were secured off as access to the hotel was tricky .
Stayed 1 night in Sep 2024

8/10 Good

Julia Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel was amazing. It was right next to La Capitole. I also loved all the L'Occitane products provided in the rooms! My only downside was when we asked the front desk to call us a taxi to the airport. The ride that arrived charged double the rate of an Uber, and when asked why they explained that they were a "private transport service" and not a taxi. I recommend just ordering an Uber for airport transportation, much more affordable!
Stayed 1 night in Aug 2024

2/10 Terrible

Chantel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paola, Canton

Travelled with partner
Liked: Cleanliness
Excellent location. Comfortable but not a 5 star hotel… 3.5 or 4 maybe. Nice staff but not a remarkable experience. Just a basic hotel to spend the night steps away from the Toulouse Capitole.
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Location was key
Got to admit it was a bit underwhelming. I aren’t sure how France rank hotels and allocate stars, but we did wonder how it was awarded 5? Or is it just self appointed?
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Good location, Friendly staff, but bad beds
Excellent location, friendly staff, and good breakfast buffet. The hotel is old, mattress was way too soft, and had to reactivated room keys twice. I would have given it 4 stars if it had provided comfortable beds.
Stayed 3 nights in Aug 2024

10/10 Excellent

Parnian

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel. The location was great and the room and staff were wonderful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take some time…
If I have enough time on business trips I try and stay in town rather than by the airport… and this place is a gem.
Stayed 1 night in Jul 2024

10/10 Excellent

Genelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 3 nights in Jul 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were very nice but the room just wasn't clean. There were stains on carpet snd bathroom facilities were not sufficient. The suite was not cooling properly and we sweated through the night. Thought about moving to another hotel, but did not find many hotels in Toulouse that were high end. Ended up staying two painful nights even though the staff was friendly and did not charge us for the breakfast which was very good.
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated. Room clean and tidy but bathroom basin very small and plug wouldn’t fit: shower door didn’t fit either and so flooded bathroom floor. The 2 long fancy light fittings situated near bed were badly placed and kept hitting head on them.
Stayed 2 nights in Jul 2024

6/10 Okay

Tess

Stayed 1 night in Jul 2024

2/10 Terrible

Shereen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in perfect location .
Stayed 2 nights in Jul 2024