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Le Grand Balcon

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Grand Balcon

Property entrance
Exterior detail
Premium bedding, in-room safe, desk, blackout curtains
Exterior detail
Privilege Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
8 To 10 Rue Romiguieres, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    1 min walk
  • Capitole de Toulouse
    1 min walk
  • Place Wilson
    4 min walk
  • Toulouse (TLS-Blagnac)
    13 min drive

Room options

View all photos for Suite (Saint-Exupéry)

Suite (Saint-Exupéry) | Premium bedding, in-room safe, desk, blackout curtains

Suite (Saint-Exupéry)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Capitole)

Suite (Capitole) | Premium bedding, in-room safe, desk, blackout curtains

Suite (Capitole)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room, 1 Double Bed

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Privilège)

Premium bedding, in-room safe, desk, blackout curtains

Double Room (Privilège)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Le Grand Balcon

Luxury Toulouse hotel in Toulouse City-Centre with a 24-hour front desk
This smoke-free hotel features a bar/lounge, conference space and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Le Grand Balcon offers 47 air-conditioned accommodations, which are accessible via exterior corridors, and features espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Le Grand Balcon's great location gets high marks from our customers. During your stay, you're just a quick walk from Place du Capitole. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Place du Capitole and 5 minutes on foot from Basilica of Saint-Sernin
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Le Grand Balcon offers its guests multilingual staff, tour/ticket assistance, and concierge services. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The luxury Le Grand Balcon also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 5-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 129 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may access the hotel and parking via Place du Capitole through Place Wilson.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Nearby parking fee: EUR 27 per night (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note that the parking garage is only 5.9 feet (1.8 meters) high.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Balcon
Grand Balcon Hotel
Grand Balcon Hotel Toulouse
Grand Balcon Toulouse
Le Grand Balcon Toulouse
Le Grand Balcon Hotel
Le Grand Balcon Toulouse
Le Grand Balcon Hotel Toulouse

Le Grand Balcon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 906 reviews" "
Rating 8 - Good. 295 out of 906 reviews" "
Rating 6 - Okay. 64 out of 906 reviews" "
Rating 4 - Poor. 22 out of 906 reviews" "
Rating 2 - Terrible. 16 out of 906 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Location was key
Got to admit it was a bit underwhelming. I aren’t sure how France rank hotels and allocate stars, but we did wonder how it was awarded 5? Or is it just self appointed?
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Good location, Friendly staff, but bad beds
Excellent location, friendly staff, and good breakfast buffet. The hotel is old, mattress was way too soft, and had to reactivated room keys twice. I would have given it 4 stars if it had provided comfortable beds.
Stayed 3 nights in Aug 2024

10/10 Excellent

Parnian

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel. The location was great and the room and staff were wonderful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take some time…
If I have enough time on business trips I try and stay in town rather than by the airport… and this place is a gem.
Stayed 1 night in Jul 2024

10/10 Excellent

Genelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 3 nights in Jul 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were very nice but the room just wasn't clean. There were stains on carpet snd bathroom facilities were not sufficient. The suite was not cooling properly and we sweated through the night. Thought about moving to another hotel, but did not find many hotels in Toulouse that were high end. Ended up staying two painful nights even though the staff was friendly and did not charge us for the breakfast which was very good.
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated. Room clean and tidy but bathroom basin very small and plug wouldn’t fit: shower door didn’t fit either and so flooded bathroom floor. The 2 long fancy light fittings situated near bed were badly placed and kept hitting head on them.
Stayed 2 nights in Jul 2024

6/10 Okay

Tess

Stayed 1 night in Jul 2024

2/10 Terrible

Shereen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in perfect location .
Stayed 2 nights in Jul 2024

8/10 Good

deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A very nice hotel with accommodating staff right in the heart of Toulouse. The rooms are nice but small. But who wants to stay in when there’s a lot to do. Getting to the parking garage is a challenge since you have to share the narrow streets with tons of bicycles and pedestrians. And even with their map, it wasn’t evident. Yesterday there was also a major sporting event being screened on the square. Fortunately we arrived before its closure. It would have been helpful if we had been forewarned. But this was an exceptional event and all turned out well. A big shout out to the very nice and helpful young staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early and they kept our bags safe until the room was ready. This isn’t anything new. But they took our bags to the room before we got back. That was nice. The staff was exceptionally nice and helpful.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, central location.
Stayed 6 nights in Jun 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located, immaculately presented and very quiet hotel in the centre of Toulouse.
Stayed 5 nights in May 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and the staff very professional. Clean rooms with chic feel
Stayed 1 night in May 2024

10/10 Excellent

Nibal

Stayed 1 night in May 2024

8/10 Good

María F

Liked: Cleanliness, staff & service
Nice hotel
It was a nice hotel, very good location, the mattress was like a cradle, but fortunatelly for the 3rd night they changed it. I did not buy the breakfast in the hotel, but did find in a block away, an amazing Restaurant with a French chef.
Stayed 5 nights in May 2024

4/10 Poor

Dmitry, Arlington

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room cleaning should be improved. They left cleaning rag in the bathroom, there were socks from previous customers on the floor. Cups were dirty. Floor in the cafe on the first floor was dirty and sticky.
Stayed 1 night in May 2024

10/10 Excellent

Angela

Stayed 1 night in May 2024

4/10 Poor

Beate

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
night porter clueless and did not give us the code for parking, room dirty, broken coffee machine on an askew board so it kept shifting, carpet and wall next to coffee machine full of stains, bathroom falling apart, coffee capsules were not refilled every day, hotel needs good head housekeeper and refurbishment, otherwise great location if you don't have a car
Stayed 6 nights in Apr 2024

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Grand Balcon is Grand!
We enjoyed our stay. The room was comfortable and quiet; our window overlooked a courtyard area and, therefore, seemed private. The bed was a king, which is hard to find in Europe. The shower water had amazing pressure! We were glad to have the fridge for our wine, and water was supplied daily in our room. The room is just as pictured. We were a few steps from the Capitole square. (This area is ripe with activity, protests, homeless, young people!)
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark I

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2024

10/10 Excellent

Starr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Loved our stay. Great location. Friendly helpful staff, beautiful rooms. Good breakfast
Stayed 2 nights in Dec 2023