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Hampton Inn Utica

2.5 star property

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Photo gallery for Hampton Inn Utica

Premium bedding, pillow-top beds, desk, laptop workspace
Indoor pool
Exterior
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
172 - 180 North Genesee Street, Utica, NY, 13502
  • Stanley Theater
    ‪2 min drive‬
  • Saranac Brewery
    ‪3 min drive‬
  • Utica College
    ‪6 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, DVD player

Room, 1 King Bed, Accessible

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two queen bed non smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Two queen bed non smoking

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed nonsmoking

LCD TV, DVD player

One king bed nonsmoking

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Utica

Hotel in Utica with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Hampton Inn Utica offers 84 air-conditioned accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Utica. During your stay, you're just a quick walk from Erie Canalway Trail. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum
  • Cats and dogs welcome for a fee
Hampton Inn Utica offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Free breakfast is served daily. The business-friendly Hampton Inn Utica also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available. A complete renovation of Hampton Inn Utica was completed in February 2020.

Smoking is allowed in designated areas at this Utica hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Utica
Hampton Inn Utica
Utica Hampton Inn
Hampton Inn Utica Hotel Utica
Hampton Inn Utica Hotel
Utica Hampton Inn
Hampton Inn Utica Hotel
Hampton Inn Utica Utica
Hampton Inn Utica Hotel Utica

Hampton Inn Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 965 reviews
Rating 8 - Good. 297 out of 965 reviews
Rating 6 - Okay. 91 out of 965 reviews
Rating 4 - Poor. 35 out of 965 reviews
Rating 2 - Terrible. 27 out of 965 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finally a comfortable mattress! My husband and I have back pain on most hotel mattresses but were fine on this one. So nice to wake up without pain!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brieanna

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was a clean and a nice size. Breakfast was great
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly and staff was nice
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

RICHARD, GRANBY

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfortable room. parking lot could use more lighting.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, clean refuge after 11 hours of driving!
Walked into a clean, comfortable, quiet room after driving all day. I found peace and refuge. Room was immaculately clean. Well stocked....coffee cups, coffee and to-go lids. Fridge and microwave....so clean!.Bathroom also well stocked and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff were very pleasant and welcoming, room was welcoming and clean. Room key drop off for check out made things so easy. Will plan to to stay again in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff was very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, very clean.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Stayed 1 night in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall stay
It was good. The hotel was sold out but the noise level wasn’t noticeable at all (that’s a good thing!)
Stayed 1 night in Oct 2024

2/10 Terrible

Maria

Disliked: Cleanliness
We are still waiting for our refund. We canceled the reservation 3 days before and we were promised to be refunded and still we haven’t got our refund back. Please help us get our money back.
Stayed 1 night in Sep 2024

10/10 Excellent

casey

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Vomit by front door for two days/breakfast was not great. Huge potholes in the parking lot and the fridge hardly worked
Stayed 3 nights in Sep 2024

6/10 Okay

Chad

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room was a bit dirty and you can tell it had not been deep cleaned and quite a while. Walls are very thin and you can hear everybody above you and in the other rooms. I did find the beds to be very comfortable and the rooms to be very spacious
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Travelled with pets
Very happy with the check in and the comfortable room.
Stayed 1 night in Sep 2024

4/10 Poor

JOHN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean. Several lamp bulbs were out. Couldn't raise the window shades so the room was like a tomb.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
This hotel did not meet reasonable standards for cleanliness. The front entryway doors look as if they haven’t been cleaned in months, and the entry way carpet was heavily stained. The elevator carpet was very dirty as well. The room was better, but still wasn’t as clean as it should have been. Some corners had dust and hair for example. Late night guests were loud and woke us up as well. Overall, not a stay that was consistent with the Hampton Inn brand image.
Stayed 2 nights in Sep 2024

8/10 Good

Alley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024