When we arrived we noticed a yellow caution sign in the pool area. Come to find out the hot tub was broken. We got our keys to our room and our door wouldn’t open, went back downstairs to tell them our door isn’t opening. Only to have the front desk person to tell me to pull the handle up, which I did. He got up from his desk to take me up to the room to show me how to open the door like I was dumb! I told him this isn’t right. He changed our rooms but our new room looked like it was for someone in a wheelchair. The sink was really low. Our room was dirty, lights didn’t work, outlets were broken, holes in the wall, bed wasn’t comfortable. On the second day we were there we came back only to find out our keys stopped working again!! At this point I was ready to get a full refund. Do better Days Inn!