Holiday Inn Express & Suites White Haven - Poconos by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites White Haven - Poconos by IHG

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Exterior
Indoor pool
Combined shower/bathtub, hair dryer, towels
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Route 940, White Haven, PA, 18661
  • Hickory Run State Park
    ‪71 min walk‬
  • Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Jack Frost Mountain Resort
    ‪11 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites White Haven - Poconos by IHG

Hotel in White Haven with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express & Suites White Haven - Poconos by IHG offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This White Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites White Haven - Poconos by IHG gets good marks from our customers. During your stay, you'll be close to Jack Frost Mountain Resort. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Split Rock Resort Indoor Waterpark and 11 minutes from Jack Frost Mountain Resort
Holiday Inn Express & Suites White Haven - Poconos by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites White Haven - Poconos by IHG also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This White Haven hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express & Suites White Haven - Poconos White Haven
Holiday Inn Hotel White Haven-Lake
Holiday Inn White Haven-Lake
Holiday Inn Express Suites White Haven Poconos
Holiday Inn Express White Haven Poconos Hotel
Holiday Inn Express White Haven Poconos
Hotel Holiday Inn Express & Suites White Haven - Poconos
Holiday Inn Express Hotel Suites White Haven Lake Harmony
Holiday Inn Express Poconos Hotel
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Express White Haven Poconos
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Holiday Inn Express Suites White Haven Poconos an IHG Hotel
Holiday Inn Express & Suites White Haven - Poconos by IHG Hotel

Holiday Inn Express & Suites White Haven - Poconos by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Usha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay with my family
Stayed 1 night in Nov 2024

10/10 Excellent

Ofra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night on our way to Jim thorpe. Didnt really use the amenities but we had a good nights rest in a very clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dorwin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and comfy bed. We were in the king suite so plenty of room to spread out. Breakfast was really good with different options. My daughter liked the indoor pool. Great stay. The only hiccup was the last night we had no hot water. Lori at the front desk worked right on it and got the issue resolved. Friendly staff. Will stay again.
Stayed 3 nights in Nov 2024

8/10 Good

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room decor/style was my favorite. The hotel was very clean and no musty odor. Customer service was a 10. will definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Jefreey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric
Stayed 3 nights in Nov 2024

10/10 Excellent

Vishal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Nov 2024

10/10 Excellent

Mone

Travelled with partner
.
Stayed 1 night in Sep 2024

6/10 Okay

Jack

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was very comfortable. The Dove toiletries in a smaller container were a nice surprise. The breakfast was a little crowded. the staff were a little slow on refilling the coffee and tea/hot water and the creamers ran out and was not replaced. Overall the staff was very nice but some of the other guests were up and rowdy all night. The manager called to apologize the next day.
Stayed 1 night in Nov 2024

8/10 Good

Kellie

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine Goldstein

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not thrilled with Holiday Inn. Back to Hampton Inn
1st room given had broken blinds and no privacy curtain. Could see right out to the parking lot Asked and received a different room. Second room bathroom door handle was broken and the toilet paper holder was also broken. Blinds were very dirty. Toilet made very loud squeeling noise when flushed and lasted a minute or more.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service
Great overall experience for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was average for an Interstate exit hotel. Roomy was extremely noisy with the traffic noise. The party in the lobby didn’t help either. Staff was friendly. Would probably pick another property in the area on our next trip through.
Stayed 1 night in Nov 2024

8/10 Good

Ashley, Yonkers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have hot water the first day and they responded immediately and fixed the issue. Excellent job
Stayed 2 nights in Oct 2024

6/10 Okay

Ferdinand, Fair Lawn

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We left early because the rooms sheets had stains on them, there were a few bugs crawling on the ceiling and the shower may have been cleaned but it looked really beat up and had mold in the corners. We checked in around 7pm and left at 8pm and we didn’t even inform the front desk because we were upset and the women at the front desk had her birthday and we didn’t want to upset her.
Stayed 1 night in Oct 2024

10/10 Excellent

Lizzette

Liked: Cleanliness, staff & service, amenities
The front desk person who helped me with check-in was excellent and very helpful. The only thing I didn’t like was that when I entered the room, there was an odor as soon as I walked in. I assumed it came from the shower curtain—it was a musty smell.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk in the lobby and smell the clean and feel the happiness of the employees. They were legit happy to work. And that lets me know they take pride in their job and this hotel was going to be great
Stayed 2 nights in Oct 2024