Sonesta White Plains Downtown

4.0 star property
VIP Access

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Photo gallery for Sonesta White Plains Downtown

Indoor pool, pool loungers
Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Parking available
  • Pool
  • Room service
  • Pet-friendly

Explore the area

Map
66 Hale Ave, White Plains, NY, 10601
  • The Westchester Mall
    ‪5 min walk‬
  • White Plains Hospital Center
    ‪14 min walk‬
  • Galleria at White Plains
    ‪16 min walk‬
  • White Plains, NY (HPN-Westchester County)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Suite, Multiple Beds (Murphy Bed)

  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed

Superior Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Murphy Bed

Luxury Room, Multiple Beds

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Luxury Room, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sonesta White Plains Downtown

Hotel with a 24-hour fitness centre, a quick walk to The Westchester Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Airport pick-up is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sonesta White Plains Downtown offers 402 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta White Plains Downtown. During your stay, you're just a quick walk from The Westchester Mall. Enjoy features like free airport pick-up service, plus an indoor pool and a restaurant.
  • Enjoy American cuisine while dining at Mix Bar and Kitchen
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the location
  • 5 minutes by foot from The Westchester Mall and a 3-minute drive from Westchester County Center
  • Free airport pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta White Plains Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta White Plains Downtown. Parking is available for a fee. A complete renovation of Sonesta White Plains Downtown was completed in July 2024.

This White Plains hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Mix Bar and Kitchen – This bar specialises in American cuisine and only serves dinner.
Whisk – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free airport pick-up shuttle
  • Parking on site (USD 20 per night)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Self-parking fee: USD 20 per night
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta White Plains Downtown offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Sonesta White Plains Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 692 out of 1164 reviews
Rating 8 - Good. 247 out of 1164 reviews
Rating 6 - Okay. 114 out of 1164 reviews
Rating 4 - Poor. 68 out of 1164 reviews
Rating 2 - Terrible. 43 out of 1164 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elliot

Stayed 2 nights in Nov 2024

4/10 Poor

Annik

Liked: Cleanliness
Disliked: Room comfort
Everything was good enough, but our room was right by the elevators. They were so loud i had to ask for ear plugs because there were no comprobable rooms available and no free upgrades. If it had been a longer than 1 night stay I would have made a bigger fuss.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
For the second time, there was construction during my stay. I called three weeks prior and asked twice if they were sure there was no construction and if there was, could they please ensure I was not near it? The first day, loud drilling and banging woke me up; I was right next to it. I was moved later that afternoon, but that, combined with having to spend my entire last stay with no compensation, was not great. I travel to New York, close to White Plains, often, and I may seriously consider anywhere else.
Stayed 5 nights in Nov 2024

6/10 Okay

Donna

I had one request I asked for an extra toilet paper they said be right up never arrived I took it from the maids cart not a good sign

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you! Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a clean, comfortable place to stay. I enjoyed the new lobby and restaurant area. Looking forward to staying again in the future.
Stayed 6 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Close to downtown. Great amenities. Will stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Meaghan

Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 2 nights in Nov 2024

10/10 Excellent

Daytria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent the room was very clean , walking distant to everything my trip to White Plains was great...
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Free parking when booked with Expedia.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Saanya

Stayed 2 nights in Oct 2024

8/10 Good

Kenenth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
My son and me really enjoyed our stay the staff was great and helpful and everything was unbelievably clean it’s also right next door to the best mall I’ve ever been in
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Pat

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was on a smoking room and smoking hall that reeked of smoke. I was not offered an option.
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is exceptional
Stayed 1 night in Nov 2024

10/10 Excellent

Bonnie

Stayed 1 night in Oct 2024

8/10 Good

brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in a nice area. Convenient but not sure it's the most charming neighborhood
Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Stayed 1 night in Oct 2024