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"No one ever picks up the phone in the reception. It’s literally almost impossible to get a hold of them. Property was clean, food was very good. Staff was very friendly but it’s hard to get a straight answer to general questions because no one is ever sure."

"Good"

"Deberían utilizar el mismo olor que tiene la recepción en los cuartos de los huésped."

"I wish the resort had any soda. The machine did not have any since the day we arrived. However our mini bars and the bars had them so we would have to order it. We didn’t get any VIP access even though it was part of our selection."

"We were lucky enough to have the best butler assigned to us for our anniversary stay in the Colonial Club. Alex is always smiling, she is kind, attentive, and excellent at providing an above and beyond experience while staying at this resort. She surprised us with little extras throughout the week, ..."

"Staff is amazing"