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"The hotel was really nice and well organized, with warm and welcoming staff. We will return to the hotel on our next visit to Worcester."

"Fast and friendly welcoming staff.parking right outside hotel..Excellent stay."

"Great staff, great location."

"Our stay was good. Lovely hotel, lovely service from the staff. Check in was chaos due to a concert everyone was attending so definitely check in online when you’re given the option, I wish we had. Room was a little tatty, the bathroom door had severe water damage & the sink plug didn’t work, so ..."

"We had a room on the third floor 321 and we switched the TV off at 12.30am. There was a noisy air conditioning unit outside our window. There was a noise on the inside of the room it sounded like a phone that was left off the hook but really loud. I rang down to reception at 3.20 am. To let them ..."

"All the staff were so helpful and the reception staff were amazing, they helped with our directions to the Arena and train station. Nothing was too much trouble from all the staff, i would highly recommend this hotel x"