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4.7 out of 5

"Really well situated for all areas of the city centre " More

By a verified traveller on Sun 03 Dec 2023

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Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Holiday Inn Express Birmingham - City Centre, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant and a bar are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from The Mailbox and 5 minutes on foot from Symphony Hall

Holiday Inn Express Birmingham - City Centre, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Everyone (5) Couples (2) Family (1)
5 out of 5

Posted by on 30 Aug 2024

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Comment from Hotel Management

4 Sep 2024 by Dean

Dear guest, Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

4 out of 5

Posted by on 11 Jan 2024

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Comment from Hotel Management

14 Jan 2024 by Danny

Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager

5 out of 5
Really well situated for all areas of the city centre

Posted by on 3 Dec 2023

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Comment from Hotel Management

5 Dec 2023 by Danny

Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Danny Crompton General Manager

5 out of 5
Excellent stay, comfortable room, there is no parking attached to the hotel, so that was a bit of an issue, but did eventually find somewhere nearby.

Posted by on 13 Oct 2022

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Comment from Hotel Management

17 Oct 2022 by Kuljeet

Thank you for taking the time to tell us about your experience at Holiday Inn Express BIRMINGHAM - CITY CENTRE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.Kind Regards

5 out of 5

Posted by on 12 Sep 2022

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5 out of 5
Great location. Clean. Friendly staff. Good breakfast.

Posted by on 3 Apr 2022

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Comment from Hotel Management

6 Apr 2022 by Kim

Thank you for taking the time to tell us about your experience at Holiday Inn Express Birmingham City Centre. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I will pass on your lovely comments to the rest of the team. We hope to see you again.

5 out of 5

Posted by on 11 Mar 2024

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Comment from Hotel Management

7 Apr 2024 by Dean

Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

4 out of 5
Für ein bis zwei Nächte ok. Zimmer sehr klein aber Zweckmäßig sauber und gute Lage.

Posted by on 25 Jan 2024

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Comment from Hotel Management

27 Jan 2024 by Danny

Lieber Gast,Vielen Dank für Ihr Feedback zu Ihrem letzten Aufenthalt bei uns. Wir hören gerne von unseren Gästen und Ihr Feedback ist für uns immer wertvoll. Ich freue mich sehr, dass Sie Ihren Aufenthalt genossen haben und danke Ihnen noch einmal, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.Wir hoffen, Sie bei Ihrem nächsten Besuch in Birmingham wieder bei uns zu sehen.Mit freundlichen GrüßeDanny CromptonHauptgeschäftsführer

4 out of 5
Wir sind sehr zufrieden, währende unsere Aufenthalte war seh angenehm, personal war alle freundlich, sie haben alle unsere Fragen sehr freundliche geantwortet . Frühstück Buffett war sehr schon eingerichtet, warme und kalte Frühstück war lecker. Umgebung dass Hotel war sauber. Verkehrsmittel Verbindung nehe dass Hotel. Allgemein dass Hotel verdient fünf Stern Bewertung 🌟🌟🌟🌟🌟.

Posted by on 2 Sep 2022

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Comment from Hotel Management

5 Sep 2022 by Chyna

Thank you for such a positive review! We hope to see you again soon :)

About the Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Location 19 Holiday Street, Birmingham, England B1 1HH

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Holiday Inn Express Birmingham - City Centre, an IHG Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe. This 3.5-star Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Birmingham Five Ways Station (1.1 km / 0.7 mi)
  • Metro station: Brindley Place Tram Stop (0.5 km / 0.3 mi)

Room Amenities

Holiday Inn Express Birmingham - City Centre, an IHG Hotel offers 250 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Express Cafe and Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Cashless transactions are available
  • LGBTQ friendly
  • Smoke detector
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-out is available

Hotel Names

  • Holiday Inn Express Birmingham City Centre Hotel
  • Holiday Inn Express Birmingham City Centre
  • Inn Express Birmingham City
  • Holiday Inn Express Birmingham City Centre
  • Holiday Inn Express Birmingham City Centre an IHG Hotel
  • Holiday Inn Express Birmingham - City Centre, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.