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DoubleTree By Hilton Hotel & Spa Liverpool

4.0 star property

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Photo gallery for DoubleTree By Hilton Hotel & Spa Liverpool

Restaurant
Bar (on property)
Reception
Indoor pool
Deluxe Room, 2 Queen Beds, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
6 Sir Thomas Street, Liverpool, England, L1 6BR
  • Liverpool ONE
    ‪5 min walk‬
  • Royal Albert Dock
    ‪12 min walk‬
  • The Beatles Story Museum
    ‪17 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Single Beds, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Presidential Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mezzanine)

Suite, 1 King Bed, Non Smoking (Mezzanine) | In-room safe, free WiFi, bed sheets, alarm clocks

Suite, 1 King Bed, Non Smoking (Mezzanine)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Junior Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, 2 Single Beds, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

The Municipal Hotel Liverpool - MGallery

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (562)
The price is €139
for 1 room
includes taxes & fees
8 Apr - 9 Apr
The Municipal Hotel Liverpool - MGallery

About this property

DoubleTree By Hilton Hotel & Spa Liverpool

Luxury hotel with full-service spa and fitness centre
Along with a full-service spa, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
DoubleTree By Hilton Hotel & Spa Liverpool offers 87 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree By Hilton Hotel & Spa Liverpool. During your stay, you're just a quick walk from Cavern Club. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to body wraps, hydrotherapy or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Liverpool ONE and St. George's Hall
DoubleTree By Hilton Hotel & Spa Liverpool offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A library, tour/ticket assistance, and concierge services are also featured at the luxury DoubleTree By Hilton Hotel & Spa Liverpool.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

For a fee, guests can enjoy a full breakfast daily.
DoubleTree By Hilton Hotel & Spa Liverpool has a restaurant on site.
Brasserie – This restaurant specialises in British cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 14 per day); discounts available

Food and drink

  • Daily full breakfast available for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • The Library Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 per person
  • Off site parking fee: GBP 14 per day (1 mi away)
  • Late check-out fee: GBP 25 (subject to availability)
  • Facilities fee: GBP 25 per person and includes use of: spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The listed facilities fee is charged per hour to access the spa.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Liverpool
DoubleTree Hotel Liverpool
Hilton DoubleTree Liverpool
Liverpool DoubleTree
DoubleTree Hilton Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel
DoubleTree By Hilton Hotel & Spa Liverpool Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel Liverpool

DoubleTree By Hilton Hotel & Spa Liverpool Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 89 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Madiha

Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Travelled with partner
Great hotel very kind an helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at a lovely hotel - well recommended
Had a fantastic time and wouldn't hesitate in staying again. Staff were really friendly and helpful
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Much left to be desired
Good location but the hotel left many things to be desired. Maintenance man clearly has zero pride in their work. Very poor workmanship around the room we had. See pictures! When we arrived with small children, we went up to the 6th floor and then found we needed to climb to more flights of stairs. Extremely inconvenient with small children and large rolling bags. The hotel is also on motion censored lights. Seems like a good idea except when you’re sitting in your closet trying to go through clothes and the lights go out or sitting at the elevator waiting and the lights go out. It didn’t feel eco friendly, it just felt unsafe and annoying to open up your door to a dark hallway. Zero free water in this hotel so for that I give one star. All hotels should supply free water - so forget the hard cookie and trade for water. Gym had cups and water 2 of the 8 days we stayed and didn’t have any cleaning products out to clean off the machines when we were done. Shower was extremely small. I am a 5ft, 100lb woman and I had to turn off the rainwater shower just to wash because there was no other room without bumping my elbows or washing all the soap off immediately. Whoever designed the spacing on bathrooms, closets and rooms did poorly. Staff did not greet us upon arrival. Overall, would not stay here again.
Tile in the shower looked like it was about to fall off
Very poor workmanship
Zero pride in the work done here - sloppy
Stained carpet
Stayed 7 nights in Dec 2024

10/10 Excellent

Caitlin

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good, payment process needs improving.
Overall a good stay. Great location. There where problems with their billing process. It didnt make sense how it was done and even though you choose the 'pay at property' option they take a nights stay cost days before you even get there which is not noted when booking the stay and I was not even informed that they where going to do it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Really great quality rooms, comfortable beds and great shower! Large TV in room and breakfast fantastic quality. My only minor niggle is the bed pillows were a little small.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Ian

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Business Liverpool
Charged me 2x, had to go back to receptionist to get a refund which will take 5 days! I was on teams meetings in my room and the internet was the worst I have experienced, you had to pay £25 extra for the health spa, not acceptable. I won’t be go back to this hotel!
Stayed 1 night in Dec 2024

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Richard

It is an average hotel in the city center. Easy walking to everything. Internet was slow. Paid top dollar on a LFC game night so it was not a great value but it was fine. Clean and neat.
Stayed 1 night in Nov 2024

8/10 Good

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Callum

Travelled with group
Disliked: Room comfort
Disappointing Experience
Staff were reasonably pleasant but I was very disappointed with my room. Window blind was not adjustable (the cord had been removed) meaning I couldn't get any sunlight in during the day. Also, the air conditioning unit was not working so I was stuck in an unbearably warm room, leading to a really poor night's sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, efficient
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay and the staff were very friendly and polite. Bed seemed like it slanted slightly so wasnt the best nights sleep. Also for the cost i would of expected to at least get a complimentary bottle of water. Location was also great . So overall we had a pleasant stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jak

Travelled with partner
Liked: Amenities
Everything was amazing! Except for the tv, to use netflix you needed to accept the user agreement, but the user agreement kept failing to load up.. But i still put 5 stars because everything else was amazing
Stayed 1 night in Nov 2024

4/10 Poor

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Stayed 4 nights in Oct 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Very clean. Pillows were too soft, feathery type, but loved the rest of the hotel. Will stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

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