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Holiday Inn Express London-Royal Docks, Docklands by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London-Royal Docks, Docklands by IHG

Exterior
Point of interest
Exterior
Exterior
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • ExCeL Exhibition Centre
    ‪16 min walk‬
  • O2 Arena
    ‪8 min drive‬
  • Westfield Stratford City
    ‪8 min drive‬
  • London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express London - Greenwich by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
4.1 out of 5, Very good, (1007)
The price is €82
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Holiday Inn Express London - Greenwich by IHG

About this property

Holiday Inn Express London-Royal Docks, Docklands by IHG

Eco-certified hotel with free breakfast and 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express London-Royal Docks, Docklands by IHG offers 136 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express London-Royal Docks, Docklands by IHG. During your stay, you'll be within walking distance of ExCeL Exhibition Centre. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from ExCeL Exhibition Centre and a few minutes from Thames River
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Holiday Inn Express London-Royal Docks, Docklands by IHG. Parking is available for a fee.

This 3-star London hotel is smoke free.

Guests are served a free full breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands by IHG
Holiday Inn Express London Royal Docks Docklands an IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG London

Holiday Inn Express London-Royal Docks, Docklands by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 326 out of 1005 reviews
Rating 8 - Good. 437 out of 1005 reviews
Rating 6 - Okay. 134 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Shabib Kumar

Stayed 3 nights in Dec 2024

10/10 Excellent

Kai

Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All absolutely great from booking to stay.
Stayed 1 night in Dec 2024

6/10 Okay

STEPHEN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

JW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business at Excel
Convenient for Excel
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great
Stayed 1 night in Dec 2024

2/10 Terrible

Nandini

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after a concert at the O2 arena and it was perfect. Such a convenient location being so close to a tube station, McDonalds, Sainsbury’s local etc. Check in was super easy and our family room (1 double a sofa bed) was PERFECT for the three of us. Beds were comfy and room was clean and surprisingly quiet facing the road. Excellent for a night or two, would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breaks are amazing, good quality food
Stayed 1 night in Nov 2024

4/10 Poor

Lloyd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

4/10 Poor

Aurel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Car stolen
Very bad experience overall. My car was stolen from the car park and the staff was saying this is always happening. I asked for cctv footage and they said they can't show me . I don't know what to say, either they know what happened or they don't care about customers service.
Stayed 3 nights in Nov 2024

4/10 Poor

Kingsley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

pete

Travelled with family
Liked: Staff & service, room comfort
Nice hotel
Great hotel for a couple of nights. Room had everything we needed. Not far from underground and bus stop. Breakfast was just ok. Wouldn't have paid extra for it. Pull out bed could have been comfier but all in all it was a nice stay
Stayed 2 nights in Oct 2024

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Check in was quick and effortless. The breakfast buffet was fantastic Staff were very helpful at all times. Only complaints i have were that the road was a bit noisy and room was a bit warm, however both of these things are out of the hotels control
Stayed 3 nights in Oct 2024

10/10 Excellent

EMILIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudio and the front staff were all very attentive and useful. Facilities were clean, and the breakfast was varied and of quality. I would recommend to my peers and family.
Stayed 3 nights in Oct 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient for the tube. Uncomfortable sofa bed and very cold room, no sleep. Smell of smoke and then cannabis smell from the car park after having the window open to air the room. Sofa bed really needs replacing, impossible to sleep on it unfortunately. Very disappointed with the very basic facilities and lack of comfort.
Stayed 1 night in Oct 2024

4/10 Poor

Shubh

Travelled with family
Disliked: Cleanliness
The bathroom and sink was really dirty the kettle was dirty and the floor mat was disgusting I will definitely not choose this hotel again.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Requested double beds, all 3 room bookings were given twins and was informed that it was subject to availability. Don't think this was made clear enough when booking. Bathroom had seen better days.
Stayed 1 night in Oct 2024

2/10 Terrible

Neil

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced under standard hotel Takes advantage of its location to excel to rip people off
Stayed 2 nights in Sep 2024