Novotel London Greenwich

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Housekeeping

Explore the area

173-185 Greenwich High Road, London, England, SE10 8JA

O2 Arena
‪6 min drive‬
Tower of London
‪11 min drive‬
ExCeL Exhibition Centre
‪12 min drive‬
London (LCY-London City)
‪35 min drive‬

Room options

Superior Room, 2 Single Beds

25 sq m
City view
Sleeps 2
2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

25 sq m
City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

25 sq m
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Similar properties

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

12 Apr - 13 Apr

About this property

Hotel with a 24-hour front desk, in the vicinity of O2 Arena

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.

Novotel London Greenwich offers 151 accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The breakfast at Novotel London Greenwich gets high marks from our customers. During your stay, you're just a quick walk from Greenwich Park. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests have great things to say about the clean guestrooms and the helpful staff
6 minutes by car from O2 Arena and 11 minutes from Tower of London
Pets welcome for a fee

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel London Greenwich. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Novotel London Greenwich has a restaurant on site.

Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (GBP 25 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
A bar/lounge
A restaurant
Snack bar/deli

Things to do

Bicycle storage

Family friendly

Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms
Travel cot

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

1,184 square feet of conference space
Business centre
Computer station
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Assistive listening devices
Lift (89 centimetre wide door)
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (79 centimetre high)
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

55-inch smart TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Minibar

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per day, plus a deposit of GBP 15 per night

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 21.00 per person
Self-parking fee: GBP 25 per day (in/out privileges)
Pet deposit: GBP 15 per night
Pet fee: GBP 15 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich London Novotel

Greenwich Novotel

London Novotel Greenwich

Novotel Greenwich

Novotel Greenwich Hotel

Novotel Greenwich Hotel London

Novotel Greenwich London

Novotel London Greenwich

Accor London Greenwich

Novotel London Greenwich England

Novotel London Greenwich Hotel London

Novotel London Greenwich Hotel

London Novotel

Novotel Greenwich

Accor London Greenwich

Novotel London Greenwich Hotel

Novotel London Greenwich London

Novotel London Greenwich England

Novotel London Greenwich Hotel London

Novotel London Greenwich Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Olanrewaju

25 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

25 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was nice, people were friendly. Their breakfast was amazing. And it was very close to train station to get to central London. Would stay there again

Stayed 5 nights in Dec 2024

10/10 Excellent

Ed

23 Dec 2024

Great

Stayed 1 night in Dec 2024

8/10 Good

Meliisa

22 Dec 2024

Stayed 1 night in Dec 2024

4/10 Poor

Aidan

16 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 2 nights in Dec 2024

4/10 Poor

Aletia

Travelled with group

16 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grim

Front desk staff snooty and patronising ,room had red stains on carpet crumbs and generally grotty. Would not reccomend

Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Travelled with group

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Gregor

13 Dec 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Short stay at this property but had a good experience. Room was clean and tidy and location was quiet and a good selection of shops a short walk down the road

Stayed 1 night in Dec 2024

10/10 Excellent

Bevis

11 Dec 2024

Stayed 1 night in Dec 2024

4/10 Poor

Rhian

11 Dec 2024

Disliked: Staff & service

Poor communication between Novotel & hotels.com

Wouldn’t recommend. Booked Novotel London Greenwich via Hotels.com The breakfast that is mentioned in the booking will not be honoured at the hotel, where they will try and charge you an additional £21 each.

Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Travelled with partner

11 Dec 2024

Liked: Cleanliness, amenities

We felt the staff on reception weren’t particularly engaging. The bar and staff were good. Room a little tired but otherwise good. Way too hot but they said that was being sorted. Brilliant location for the station snd all the sights. Would stay again

Stayed 3 nights in Dec 2024

8/10 Good

Alice

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Zack

Travelled with group

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

Rob

7 Dec 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Stay away

Had to move room 3 times, staff were lovely but I cannot recommend this hotel. The beds were so uncomfortable and no air conditioning so felt like a sauna.

Stayed 2 nights in Nov 2024

4/10 Poor

Bren

6 Dec 2024

I was so disappointed with my bathroom. It looked tired and old fashioned and wasn’t very clean. The bed was the most uncomfortable I had ever slept in. The pillows were like rocks! I asked the concierge to find me another bed but he said there were no mattress toppers or different pillows. A 4 star hotel … I think not. Nearly £200 per night. Then £21 extra for a fried egg for breakfast !!!

Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with family

5 Dec 2024

Liked: Cleanliness, staff & service, amenities

Room was always hot

Stayed 5 nights in Nov 2024

4/10 Poor

Elena

Business traveller

4 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

The bathroom in room 325 was in appalling condition. It looked like it was last updated decades ago. Sink was blocked, and when unplugged it was leaking on the floor. Floor tiles had cracks and grout was missing. Fittings were rusty and the drains were in very poor condition. Overall, very unappealing and dirty/broken looking. It made me feel uncomfortable taking a shower or brushing my teeth, I opted using the office bathroom instead. When I spoke with Receptionist about it, I was told they will report to Management, but that was of little use. Would not stay here again and would not recommend; Travelodge next door is a much better option.

Stayed 1 night in Dec 2024

4/10 Poor

Rick

Business traveller

3 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Looking down at its heels. Poor cleanliness. Old toilet roll left. No attention to detail - no spoons. No spring water. Broken air conditioner. Noisy side of hotel and near lifts when asked not to be close to lofts or back of building! Poor reception and slow. Always the same for every stay.

Stayed 1 night in Dec 2024

10/10 Excellent

JAMES

3 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Tod, Airdrie

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great as usual!

Stayed 1 night in Dec 2024

4/10 Poor

Neil

Business traveller

1 Dec 2024

Disliked: Room comfort

Helpful staff, outdated cooling systems

Room 147 has no suitable cooling system which was addressed with Management after a terrible night of being overheated. The room has no external window, only one that opens over the reception/bar area so you are kept awake late due to bar noise. Room heating was attended to by maintenance but remained far too hot through the night with no ventilation. A fan was provided after asking but did little to help.

Stayed 2 nights in Nov 2024