Sunborn London

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Dates

April 2025

May 2025

Premium bedding, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Housekeeping
24/7 front desk
Air conditioning

Explore the area

Royal Victoria Dock, London, England, E16 1XL

ExCeL Exhibition Centre
‪2 min walk‬
O2 Arena
‪10 min drive‬
Westfield Stratford City
‪10 min drive‬
London (LCY-London City)
‪6 min drive‬

Room options

Junior Suite, River View

45 sq m
River view
Sleeps 3
1 King Bed

Classic Room (Family)

27 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Room, River View

22 sq m
Sleeps 2
1 King Bed

Executive Room, 1 King Bed (Dockview)

30 sq m
Park view
Sleeps 2
1 King Bed

Executive Room (Family)

30 sq m
Park view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite (Dockview)

55 sq m
Park view
Sleeps 3
1 King Bed

Executive Room, 1 King Bed, River View

30 sq m
River view
Sleeps 2
1 King Bed

Classic Room (Dockview)

22 sq m
Sleeps 2
1 King Bed

Junior Suite (Dockview)

45 sq m
Park view
Sleeps 3
1 King Bed

Executive Suite, River View

55 sq m
River view
Sleeps 3
1 King Bed

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

13 Apr - 14 Apr

About this property

Eco-certified hotel with marina and 24-hour front desk

Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.

Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Sunborn London. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a marina.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Amenities include a front desk safe, 3 meeting rooms and conference space
Guests have great things to say about the location and the clean guestrooms
Steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River

Sunborn London offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The eco-certified Sunborn London also features a terrace, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily.

Sunborn London has a restaurant on site.

24-hour room service is available.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

Daily English breakfast available for a fee: GBP 19.50 per person
A bar/lounge
A restaurant

Family friendly

Free cot
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Business services

3 meeting rooms
Conference space

Outdoors

Marina
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Free cot
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels
Tablet computer

Food and drink

24-hour room service
Electric kettle
Espresso maker
Refrigerator

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 19.50 per person
Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

London Sunborn

Sunborn Hotel

Sunborn Hotel London

Sunborn London

Sunborn London England

Sunborn London Hotel

Sunborn

Sunborn London Hotel

Sunborn London London

Sunborn London Hotel London

Sunborn London Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Pamela

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

27 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Donald

27 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas at Sunborn

Stayed 5 nights in Dec 2024

10/10 Excellent

Tara

27 Dec 2024

Stayed 1 night in Dec 2024

6/10 Okay

Sonia

Travelled with group

21 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

19 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Miguel

Travelled with family

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niceness

Greatness

Stayed 1 night in Dec 2024

6/10 Okay

Dean

Travelled with partner

17 Dec 2024

Liked: Staff & service, amenities, property conditions & facilities

The staff were great. It was very clean throughout too which is always nice. I think all in all, both myself and the wife had about 3 hours sleep. The bed was 2 singles or small doubles put together and they were different heights as well as firmness. We could hear all kinds of noises from above as well as the corridor. We could even hear when people were having coffee from the coffee machine. Even more so at 5am. The yacht is very grand and amazing, but won’t be back due to the lack of sleep.

Stayed 1 night in Dec 2024

8/10 Good

Leslie

Business traveller

16 Dec 2024

Liked: Cleanliness, staff & service, room comfort

OK but not really superb as one would expect

Lovely atmosphere and friendly staff; comfortable room and decor. Judging from the bathroom, the hotel is getting tired. This is echoed in the bed - pretty hard and not very comfortable while the pillows were 'tough'. I did have a good sleep, but didn't feel rested and even had a slight neck ache. Not sure the a/c actually did what it was supposed to...

Stayed 2 nights in Dec 2024

6/10 Okay

Jamie, Crawley Down

Travelled with family and small children

15 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Property was fine, just the staff (manager in particular) that’s unnecessarily power mad. Wouldn’t let guests check in prior to 3pm even though we were informed rooms were ready. Coffee machine is powdered too, and no option of espresso (real coffee) at breakfast.

Stayed 1 night in Dec 2024

8/10 Good

Barry

Travelled with partner

14 Dec 2024

Liked: Cleanliness, staff & service, amenities

The yacht is amazing and our room was fabulous, and the staff were brilliant. However the self service breakfast wasnt great when it came to cooked items. The food was warm when i expected a hot breakfast. I've stayed in other establishment's with self serve breakfasts and never encounteref this problem. Then we had a problem with the lifts. One wasnt working and then other would not come down to 1st floor, only manageing to make it to quayside. My wife had to walk up to the 3rd floor reception to check out and i exited via the service gangway as i have knee problems and couldn't manage the stairs. If the food and lift issue's hadnt have happened this would be a 5* review with a return visit guaranteed.

Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Business traveller

12 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite is definitely a nice stay!

Upon checking in, I was offered a free upgrade to one of the large suites at the front of the boat. The suite was a great size and the balcony was extremely large overlooking the river in the bathroom was a nice surprise as there was not only a Jacuzzi bath, but also a sauna. The room is very clean. The mini bar is stocked and included in the room cost and all of the staff were extremely friendly and helpful on my stay.

Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

Travelled with family

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Immaculate, stunning reception entrance, beautiful Christmas vibe. We only had breakfast, but every aspect, was 10/10 Lovely dining area Friendly and professional Staff

Stayed 3 nights in Dec 2024

8/10 Good

Adam

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Ross

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An awesome unique stay on the water, very near City airport & easy transport options into the city.

Stayed 2 nights in Sep 2024

10/10 Excellent

Guy

Business traveller

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 2 nights in Sep 2024

8/10 Good

Rob

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Aircon

I really enjoyed my stay, the setting is great and the views are super. The reception staff and bar staff were very friendly, however the air conditioning in the room was not working, so the room was 23-24 degrees all night, the reception staff tried to help but could not fix the problem I was brought a fan but it didn’t really help, as a result I had a very poor nights sleep.

Stayed 1 night in Dec 2024

6/10 Okay

Paul

Business traveller

4 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice idea.

Nice idea, but run down and over priced. Room was tired and dated. Bathroom not very clean.

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

What an unusual and perfect place to stay for the night. Will definitely be coming back here. Alex deserves a special mention to. Thank you

Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

28 Nov 2024

Liked: Cleanliness

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay.

Excellent quality, very very impressed. Perfect location

Stayed 1 night in Nov 2024

8/10 Good

Troy

Business traveller

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

6/10 Okay

Ray

Business traveller

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bar closes at 11pm!

A fantastic hotel and a great location. I was visiting the Excel for business and it is a short walk away. I was surprised that the hotel closes the bar at 11pm and even residents are not served after 11pm. I was with businees guests and it was embarrassing.

Stayed 1 night in Nov 2024