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The Portobello Hotel

3.5 star property

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Photo gallery for The Portobello Hotel

Front of property
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Best Room (Garden view) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Good Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

Map
22 Stanley Gardens, London, England, W11 2NG
  • Westfield London Shopping Centre
    ‪4 min drive‬
  • Hyde Park
    ‪4 min drive‬
  • Kensington High Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Best Room (Garden view)

Best Room (Garden view) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Best Room (Garden view)

  • Sleeps 2
  • 1 King Bed

View all photos for Better Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Better Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Marvellous Room (Garden view)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Marvellous Room (Garden view)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Great Room

Great Room | Living area

Great Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Outstanding Room (Garden view)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Outstanding Room (Garden view)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Good Room

Good Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Good Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Portobello Hotel

Hotel with a 24-hour front desk, steps from Portobello Road Market
This smoke-free hotel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
The Portobello Hotel offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Fridges and espresso makers are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Portobello Hotel. During your stay, you're just a quick walk from Portobello Road Market. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Portobello Road Market and 14 minutes on foot from Kensington Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Portobello Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Hungarian, Latvian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (70 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Portobello
Portobello Hotel
Portobello Hotel London
Portobello London
Portobello Hotel London, England
The Portobello Hotel Hotel
The Portobello Hotel London
The Portobello Hotel Hotel London

The Portobello Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 238 reviews
Rating 8 - Good. 60 out of 238 reviews
Rating 6 - Okay. 21 out of 238 reviews
Rating 4 - Poor. 6 out of 238 reviews
Rating 2 - Terrible. 3 out of 238 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lesley E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at The Portobello Hotel was huge and richly decorated...we loved spending time in it ,which is unusual for hotel rooms. Breakfast was delightful. Staff was very accommodating including keeping our bag as we went off to Egypt. Hotel is walking distance to Portobello market and lots of great restaurants and Holland Park!
Stayed 2 nights in Oct 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Overall, this is the hotel for you if you want to live in cute quaint house in Notting Hill, and not in a soulless high rise hotel. The aesthetics are definitely the draw card here. If this isn't your main concern, then there are other better options. See my list of pros and cons: Pros: *The room is very cute. Feels like living in a period drama. High ceilings with big windows for views and lots of natural lighting. *Service was good and proactive. *The street the hotel is on is like a cul de sac. It is very cute. The hotel makes you feel like you actually live in London rather than simply in a hotel. The street felt safe and quiet. * Large closest for putting away clothes. * The bed was really large. Cons * Location was okay but not as convenient as other places I've stayed at. Notting Hill station is a 10 min walk from the hotel and supermarket and pharmacy is also about a 10 minute walk. *Shower was way too small, even as a petite female. I had to dry myself in the bedroom as no space. * The property is old and so you would often hear doors closing and people talking through the walls, which would disturb sleep * Although there is someone manning the desk near the front door at all times, there is no pin or lock or security to open the front door and so strangers could just enter the hotel. No security in the hotel as far as I am aware other than the concierge person *The bed mattress was too soft and my entire body sank into the bed, which caused some muscle aches.
Stayed 2 nights in Oct 2024

10/10 Excellent

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Stayed for our honeymoon and will definitely be returning :)
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and b comfortable. I’d definitely come back.
Stayed 2 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
The property is in a great location and still quiet at night. The bed was extremely comfortable but the room a little cramped and the bathroom very small.
Stayed 1 night in Oct 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor. Great staff. Quiet room. Definitely recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

CHRISTINE

Liked: Cleanliness, amenities, property conditions & facilities
It was very cosy and comfortable. Beautifully decorated and the wall murals were special. Liked the honesty bar concept. Friendly and helpful staff. I’ll look forward to another visit.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay, hotel is ideally located for portobello market, friendly and helpful staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, mood, atmosphere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Jul 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely in all eays
Stayed 2 nights in May 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay at The Portobello
Absolutely loved our stay here. The room was bright and cozy. Loved the boutique feel. Staff were helpful and friendly. Perfect location to transport. Quiet and pretty neighbourhood. Would stay here again in a heart beat!
Stayed 3 nights in Jun 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and charming don’t quite fully describe this little gem of a hotel. Authentically homey, well appointed, and perfectly located. Nicest staff, great breakfast and a lovely living room. Our room was spacious for any city - felt luxuriously ample for London/Europe. It was a bit loud - we could hear upstairs neighbors walking around - nothing a sound app couldn’t muffle.
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Notting Hill
We were upgraded to a gorgeous room for free! Amazing room, amenities, hotel, and especially the staff. Would stay here again and recommend to anyone going to London!
Stayed 1 night in May 2024

10/10 Excellent

Linh

Stayed 1 night in May 2024

10/10 Excellent

christine

Stayed 2 nights in Apr 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely tea upon arrival in their sitting room. Our room has all we needed for comfort, including bathrobes, a small frig and coffee bar. Great location to public transportation and local shopping.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Great ambience, comfortable bed, quiet location. The staff were all amazing. For our 5 day stay, I had a relaxing breakfast downstairs, and then requested my wife's breakfast in our room. On the 4th day of our stay, I forgot to order her breakfast before I returned to our room. Shortly after I got there, the phone rang. It was reception asking if my wife would like her breakfast sent up. It doesn't get better than that!
Stayed 5 nights in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel steps away from Portobello street.
Stayed 4 nights in Feb 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very quiet, safe and room was spacious. Staff was kind and helpful. Continental breakfast was great and bed was super comfortable. We were on the ground floor and loved our beautifully decorated room that had a large bathroom with antique bathtub. Beautiful garden views outside our window. Place was exactly as pictured and described. Furthermore - the neighborhood is wonderful to explore and walk. Highly recommend. Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the heart of Notting hill
Absolutely love the portobello hotel have stayed before and brought my mam for her 70th. The room was amazing, love the new decor and the bed is simply the most comfortable I’ve ever slept in and the pillows! Gorgeous feel in a beautiful place in Notting hill almost feels like a little secret and just round the corner from portobello market. My favourite hotel in London! Breakfast was nice the only thing I’d say is I think the choice of having a hot breakfast should be included in the price.
Stayed 1 night in Feb 2024

6/10 Okay

Naomi

Travelled with family
Liked: Cleanliness, staff & service
Great location small room
Great service and perfect location. We had a ground floor room - it was much smaller than any of the photos I’d seen and the bathroom was so tiny there wasn’t even space to get changed in there. Paid £269 for one night and expected a bit more from the photos on the website. Continental breakfast was good value for two people.
Stayed 1 night in Nov 2023