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Hotel Arena

4.0 star property

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Photo gallery for Hotel Arena

Superior Studio Suite | Terrace/patio
Meeting facility
Breakfast, lunch, dinner served; Mediterranean cuisine, garden views
Terrace/patio
Suite (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
’s-Gravesandestraat 55, Amsterdam, 1092 AA
  • Oosterpark
    ‪1 min walk‬
  • Van Gogh Museum
    ‪4 min drive‬
  • Dam Square
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪25 min drive‬

Room options

View all photos for Suite (Arena)

Suite (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Suite (Arena)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | In-room safe, desk, blackout curtains, iron/ironing board

Superior Studio Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Arena)

Classic Room (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room (Arena)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Arena)

Deluxe Room (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room (Arena)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, desk, blackout curtains, iron/ironing board

Luxury Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

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  • Breakfast available
  • Parking available
  • Laundry
4.2 out of 5, Very good, (1003)
The price is €275
for 1 room
includes taxes & fees
10 May - 11 May
The Lancaster Hotel Amsterdam

About this property

Hotel Arena

Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, an outdoor tennis court, self parking and conference space are on-site.
Hotel Arena offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Arena's great location. During your stay, you're just a quick walk from ARTIS. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at PARK
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Oosterpark and 4 minutes on foot from Badhuis Theater de Bochel
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3649 square feet (339 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hotel Arena. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
PARK – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Park Cafe Restaurant – Overlooking the garden, this diner specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 50 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • PARK
  • Park Cafe Restaurant

Things to do

  • Bicycle rentals
  • Outdoor tennis court

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,649 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 16

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 50 per day
  • Late check-out fee: EUR 16 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a late check-out fee per hour.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Arena Amsterdam
Hotel Arena
Hotel Arena Amsterdam
Arena Hotel Amsterdam
Hotel Arena Hotel
Hotel Arena Amsterdam
Hotel Arena Hotel Amsterdam

Hotel Arena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1004 reviews
Rating 8 - Good. 327 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location facing onto the park, spacious rooms. However our room was only cleaned once during the 3 night stay
Stayed 3 nights in Jan 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Staff & service
The rooms were on different levels up very steep steps . We hated them and got moved to another room which was better
Stayed 3 nights in Jan 2025

8/10 Good

George

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely hotel but hardly any housekeeping

We really like this beautiful and unique hotel. It’s a great location and a very atmospheric building. But there is one issue: We stayed 6 nights and our room was cleaned once. We had to chase down housekeeping to get clean towels and toilet paper. It’s not acceptable for a such a nice hotel. It seems they don’t have enough staff for housekeeping. Please address this. We stayed several years before and had the same issue.
Stayed 6 nights in Dec 2024

8/10 Good

Cimone

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Really pretty venue in a park. The rooms have high ceilings and are well arranged with mini - fridge and toiletries. The bed wasn’t too comfortable as the mattress was too soft and there was a lot of banging coming from some of the guests throughout the night…staff really helpful and accommodating
Stayed 3 nights in Dec 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is shabby. Housekeeping was a joke - had to ask for shower gel to be replenished second day. Tea/coffee pods not replaced after first day. Left hair conditioner out to be replenished and empty bottle left in exactly same place. Night stands were dirty and sticky upon arrival and I had to clean marks off them myself!!!!
Stayed 4 nights in Dec 2024

8/10 Good

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

charlotte

Travelled with family

Nice location, rooms to pricy for the comfort

Nice location and beautiful environment in the park. The common areas was more top than the rooms
Stayed 3 nights in Dec 2024

4/10 Poor

Shusum

Stayed 3 nights in Nov 2024

2/10 Terrible

Claire

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

The room was beyond tired the bathroom flooded every time you took a shower due to bad set up, smelt mouldy stains all over the carpet, walls, curtains. It did not appear very clean at all. Really disappointing definitely not a 4 star experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

hakan

Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in calmer part of Amsterdam with a friendly staff. Rooms were larger than I imagined. Hotel restaurant has very nice atmosphere but the food was average. Overall a great experience and would book again.
Stayed 3 nights in Oct 2024

8/10 Good

Meghan

Liked: Amenities
Front desk staff (especially Rosalie) were stupendous. We changed rooms 2x and loved our room but alas, cleaning staff did not get to it to clean until after 5 pm daily which was very disappointing
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Rahul

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been to a 2-star hotel as bad as this one, forget a 4-star one. To start off we were put in a room that had accessibility issues (after knowing we had a small baby with us), when we asked to move the front desk moved us to another one. Conveniently leaving out the info that the room had scaffolding outside, people were working on the scaffolds and because of that the windows hadn’t been opened in days making the entire room musty. We were then moved to another room which worked or so we thought. We called the concierge letting them know the fridge wasn’t working, they sent someone who apparently thought two adults have never used a fridge before because she kept insisting that’s how cool this fridge ever got even after we told her we’d been to two other rooms in the hotel and had no issues with the fridge. Finally a maintenance person came and realised the fridge wasn’t connected to the right power source! For a so called 4-star hotel the service was atrocious. We left signs asking for the room to be cleaned at 10AM and when we came back to the room at 2.30PM it was still unclean. We’d asked for something to be stored in the freezer specifically for the baby, but it was left in the fridge overnight making it useless. The worst part was the front desk saying I should take it up with however I spoke to the previous evening. Even overlooking all this there isn’t much to do around the area, the park is a nice place to spend time but that’s about it.
Stayed 2 nights in Oct 2024

10/10 Excellent

sean

Stayed 2 nights in Oct 2024

8/10 Good

chetan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
A rare and beautiful gem, this hotel is literally integrated into a huge and beautiful park as their back yard. There is convenient bike rental (at the hotel—expensive, or 1/2 block away using Donkey Republic). The interior is artfully designed and beautiful, with rotating artist selections throughout. The staff is extremely accommodating. Just a superb property I can only hope to visit yet again.
Stayed 5 nights in Jun 2024

8/10 Good

klaudia

Travelled with family, Travelled with group
The woman at reception was 5 star… the room was very nice but not very functional.
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Choose a more expensive room if you stay here as the basic room is not good
Stayed 6 nights in Sep 2024

10/10 Excellent

Katarzyna

Stayed 1 night in Sep 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness
I liked the big windows, and the character of the building. The ceilings were delightful. The shower/bathroom area is made from clear glass and one way glass.. there is 0 privacy to shower or use the toilet. I dont love my husband's silhouette when hes using the toilet. Employees seemed a bit put out when asked for anything. Seems like they believe if they keep telling you its a very nice hotel, it will become one.
Stayed 4 nights in Sep 2024

4/10 Poor

Mohammad

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024