Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Exterior
Interior
Desk, blackout curtains, soundproofing, iron/ironing board
Bar (on property)
Standard Room, 1 Double Bed with Sofa bed | Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Birmingham Cathedral
    7 min walk
  • Aston University
    8 min walk
  • Victoria Square
    10 min walk
  • Birmingham (BHX)
    23 min drive

Room options

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Hotel with free breakfast, a quick walk to Birmingham Cathedral
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour front desk and a TV in a common area are on-site.
Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel offers 239 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel. During your stay, you're just a quick walk from Birmingham Children's Hospital. Free WiFi in public areas, a restaurant and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 3 meeting rooms and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Birmingham Cathedral and Victoria Square
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel.

This 3-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room – On-site bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (163 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Snow Hill
Birmingham Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham
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Holiday Inn Express Snow Hill Hotel
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Snow Hill Birmingham
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Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Birmingham Snow Hill an IHG Hotel
Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel Hotel

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 400 out of 1003 reviews" "
Rating 8 - Good. 336 out of 1003 reviews" "
Rating 6 - Okay. 147 out of 1003 reviews" "
Rating 4 - Poor. 70 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kailee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly and helpful service. Thank you!
Thank you to Loyal and the whole team for giving us such a warm welcome. The first room we were assigned to wasn't clean , but upon speaking to the team, Loyal swiftly got us another room and helped us to move our luggage. A bit of chaos during breakfast as there wasn't enough seating, but staff was swift to clear tables when it became available.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cool

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an absolute ball, both my and my friend really enjoyed our stay here only thing I will say is the parking was not easy to find and actually thought it was hidden if anything, if you stay in the hotels parking it 14.50 for 24 hours we parked in the only car park we could find with it being right next to the hotel it made sense thinking it was there car park and it cost 31 something and that’s still not bad just think there should be better directions to this hotels parking overall stay was amazing though! Would definitely stay again
Stayed 1 night in Aug 2024

6/10 Okay

Sandra

Travelled with family and small children
Meal availability in the evenings, not advertised of times or they are available. Information about the hotel in the room wasn't available times of breakfast etc. Breakfast, options limited no yoghurts. Room small for family difficulty in getting to the window. Staff are polite.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, breakfast was ok, customer service was good. Good value last minute booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Liked: Property conditions & facilities
Great location for the city centre. The room was well cleaned and in good condition. Reception staff are not very friendly but apart from that it’s a great hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Shazad

Liked: Cleanliness
Adi from reception was brilliant but check out was at 11am why did housekeeping knock on my door at 9.30am wake me up and try enter the room? Absolutely ruined the trip for me - I’m sure they get given a sheet showing which rooms are occupied etc - they knocked and woke me up at 9.30am!! I didn’t answer the door when they knocked and they thought they could come in? Bad service!!
Stayed 1 night in Aug 2024

8/10 Good

Suky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely overall, but the room would have been better if the air conditioning was working and there was a distinctive smell of dust.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service
Was an okay stay for our overnighter. Room was clean although the aircon unit did keep making some strange noises throughout the evening/early morning, checking in was okay. Staff were friendly and attended to our needs throughout our stay. Breakfast was alright however the scrambled eggs were a tad salty for my liking.
Stayed 1 night in Aug 2024

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay and staff very friendly
Stayed 1 night in Aug 2024

6/10 Okay

Luke

Liked: Cleanliness, room comfort
Mediocre.
Decent location with quiet rooms higher up. A/C a good addition as windows are sealed. Breakfast was poor quality food, restaurant too small for the size of the hotel and rude staff. If its cheap, go for it but there are better alternatives.
Stayed 1 night in Aug 2024

8/10 Good

Kulvinderjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
The room is well equipped, but the air conditioning is very noisy at night. The bed was also very hot. The breakfast is average. The rooms are soundproofed.
Stayed 1 night in Aug 2024

6/10 Okay

Suziana

Travelled with family
Liked: Cleanliness, staff & service
Everything worked well except the AC did not work. On hot days, the room being on high floor, we could not open the window. The staff wss kind. Gave us a fan but it's like circulating hot air. But we would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

RAMESH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jul 2024

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
Double room was very spacious and bathroom very clean. Mattress was slightly uncomfortable as i could feel the springs. Price was good as includes breakfast. Lift slightly confusing. Breakfast on the day i stayed (Sunday night stay so Monday morning breakfast) was served 6.30am to 9.30am. I went down at 8.50am and it was queuing all the way back. Apparently it was extra busy that morning. They had to extend breakfast time. I waited 35 minutes. The pastries had all run out completely and some of the hot food items had run out before they were being topped up. I didnt enjoy the breakfast experience especially as the hotel is holds a large capacity of people but didnt seem to cater for that number at breakfast time.
Stayed 1 night in Jul 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service was great! The restaurant staff kept the tables clean and food was always topped up before running out.
Stayed 11 nights in Jul 2024

8/10 Good

Shelley

Stayed 2 nights in Jul 2024

6/10 Okay

Karen

Travelled with family
Disliked: Staff & service, room comfort
Initially staff were pleasant but then advised that air con wasnt working in any of the 3 rooms we booked. We were offered complimentary cold drinks from the fridge in reception. We have just had the hottesr 2 days of the year and had 2 children in our party. On the second day of our stay we were told in a very rude manner in front of a large queue of people that only the water was free and we would have to pay for the soft drinks we had taken from the fridge. We refused as that was not what we were told when we arrived.Given we had driven for over 6.5 hours due to an accident on the motorway we had booked last minute after walking out of another hotel that was unfit to stay in we had felt we had no choice but to stay here even without the air con and no opening windows but the rude manageress ruined the stay for us.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birmingham Bear Hunt Wild in Art
We came to Birmingham to follow the bear hunt for wild in art. The hotel was the perfect location. All staff were really friendly & hdlpful. Would definately use this hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely night’s sleep on a comfy bed, lovely pillows and very large room. Spotlessly clean and a great bathroom. Discounted parking and a central location. 5* would recommend
Stayed 1 night in Jul 2024

6/10 Okay

Dimple Ashok

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Budget option but could be better
Check in was ok. Budget hotel with modern amenities as expected i.e. lift, towels, toiletries, full length mirror, aircon, kettle & hair dryer in room, chair plus small 1 seater sofa in room targeting business travellers rather than families. Free breakfast. What needs improvement is (1) there is no water dispenser in the lobby/reception, (2) not enough tea sugar milk in the room - I called reception twice but they didnt answer so I went down myself but they did not have any!? They eventually sent some to the room later, (3) small rooms with narrow aisles around the bed, the kettle area is so narrow that even 1 person struggles to make a coffee at a time (4) B4 parking is a street away but there is NCP parking next door?! the back entrance drop off was blocked so we had to walk back to the hotel with bags in the rain and cold?!
Stayed 1 night in Jul 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean & good value.
Convenient location, friendly staff, good breakfast buffet! We had a spacious double room which was very clean. Problems with air conditioning during our stay, but fans were provided.
Stayed 2 nights in Jul 2024