Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Exterior
Standard Room, 2 Single Beds | Desk, blackout curtains, soundproofing, iron/ironing board
Interior
Meeting facility
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Birmingham Cathedral
    7 min walk
  • The Grill & Kitchen
    1 min walk
  • St Chads Tram Stop
    4 min walk
  • Birmingham (BHX)
    26 min drive

Room options

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Hotel with free breakfast, a quick walk to Birmingham Cathedral
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour front desk and a TV in a common area are on-site.
Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel offers 239 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel. During your stay, you're just a quick walk from Birmingham Children's Hospital. Free WiFi in public areas, a restaurant and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 3 meeting rooms and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Birmingham Cathedral and Victoria Square
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel.

This 3-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room – On-site bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (163 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Snow Hill
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Holiday Inn Express Birmingham
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Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel Hotel

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1003 reviews" "
Rating 8 - Good. 329 out of 1003 reviews" "
Rating 6 - Okay. 149 out of 1003 reviews" "
Rating 4 - Poor. 69 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is firstly inconvenient for taxis as there is no stopping outside. The hotel is understaffed. The lifts stopped working for half an hour at a time. My key cards only worked for ONE use then had to be replaced. Breakfast was advertised as on til 0930. At just before 0930 there was very little on offer and every coffee and food machine was turned off at 0930 with staff being rude and impatient. I left a bag at the hotel and arranged its collection by DPD. The hotel was ‘too busy’ to get this collected, and now they refuse to pay for it to be sent. AWFUL considering there were 7 of us staying for 2 nights. No clue about customer service!
Stayed 2 nights in Sep 2024

6/10 Okay

Julia

Travelled with partner
Liked: Cleanliness, staff & service
Room was basic, no tv remote, ceiling paint hanging down in the bathroom. Lifts not working for a period of time, we were on 15 floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Irwin

Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, freindly hotel, great tasting breakfast included free in my booking room was reasonably spacious. Great hotel forcthe price paid
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accessible room very clean. Staff very friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just missed out on 5*
Everything was good but the heater didn’t work properly. We rang reception and they said they would bring a replacement but they didn’t.
Stayed 1 night in Sep 2024

10/10 Excellent

Balihar Singh

Stayed 4 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Not able to establish where drop off point was, which being disabled and using a stick proved challenging. Car park associated with hotel not the easiest to find. Two of the three lifts were not working on Sunday morning and the hotel was pretty busy Fixtures in bathroom ie sink need replacing
Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Travelled with partner
There wasn't anything that I didn't like, room was clean, and spacious, that is to say, it was not cramped. However there was not wasn't anything extra ordinary to set it aside from other budget hotels. I would stay there again as it was value for money.
Stayed 3 nights in Sep 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service
Lifts not working had to use the stairs
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night for a concert in the city centre. It’s a 5 minute walk to the centre and has all of the amenities you need. Ask for an odd numbered room on the 19th floor if you want good views.
Stayed 1 night in Sep 2024

6/10 Okay

Ranjit

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Parmjit

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The receptionist named Daniel was very welcoming and calm and helpful when I was checking in. Definitely will be coming back soon
Stayed 1 night in Aug 2024

8/10 Good

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with great amenities.
It was my first solo hotel trip and right from the moment i got though the door i felt safe and comfortable. The receptionist was very kind and understanding and gave me plenty of time and answered all my questions, the room was spacious and comfy (apart from the couch/sofarbed) i was very happy to find out the smart tv had both youtube and Netflix and bed was very comfy. The breakfast/bar was nice and it was convenient for the bar to stay open till 1am as a night cap to a busy day. The ease to call a taxi from the hotel simply by pressing a button was very handy. If i ever end up in Birmingham i will definitely be considering this hotel, especially as its conveniently within a 10 minute wilk from stores pubs and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Sagar

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

RABINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Business traveller
Stayed 1 night in Aug 2024

8/10 Good

Habib

Stayed 1 night in Aug 2024

8/10 Good

Kailee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly and helpful service. Thank you!
Thank you to Loyal and the whole team for giving us such a warm welcome. The first room we were assigned to wasn't clean , but upon speaking to the team, Loyal swiftly got us another room and helped us to move our luggage. A bit of chaos during breakfast as there wasn't enough seating, but staff was swift to clear tables when it became available.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cool

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024