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Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Ibis budget Birmingham Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from The Mailbox. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from O2 Academy Birmingham and a 2-minute drive from Symphony Hall
  • Pets welcome for a fee (restrictions apply)

ibis budget Birmingham Centre ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for ibis budget Birmingham Centre

Everyone (1)
2 out of 5
I was not happy at all that they used the excuse of Covid for not cleaning our room everyday this was a load of rubbish as we saw them cleaning other peoples rooms. We came back to full bins and unmade beds. We complained about this and a polish lady called Durito I think her name was was extremely rude saying we only stayed for two nights and making hand gestures. We also had a problem with this lady when it came to iron our clothes we were only ironing one shirt and she put the pressure on for us to leave! This is a member of staff so we were confused as to why she was ironing in the first place. It did have some good qualities the manager seemed nice and it was cheap but overall not a great place to stay.

Posted by on 21 Feb 2022

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Comment from Hotel Management

22 Feb 2022 by reception

Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4 out of 5
A very good hotel for a few night stay. The room arrangement is a bit confusing, but if you don't think it too much, then everything is fine. I encountered many problems during my trip, but the staff helped me with everything.. Really excellent customer service.

Posted by , from Hyvinkaa on 21 Nov 2023

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Comment from Hotel Management

29 Nov 2023 by reception

Thank you for your feedback it is much appreciated.

Property Features

Ibis budget Birmingham Centre offers its guests a vending machine, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Ibis budget Birmingham Centre also features dry cleaning/laundry services, express check-out, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Birmingham New Street Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis budget Birmingham Centre offers 250 accommodations with air conditioning. Flat-screen televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 5 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 8.50 for adults and from GBP 4.25 for children
  • Covered self-parking fee: GBP 8 per day
  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis budget Birmingham Centre Hotel
  • ibis budget Birmingham Centre
  • Etap Birmingham
  • Etap Hotel Birmingham
  • ibis budget Birmingham Centre Hotel
  • ibis budget Birmingham Centre Birmingham
  • ibis budget Birmingham Centre Hotel Birmingham

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.