Crown and Mitre Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crown and Mitre Hotel

Lobby
Exterior
Bar (on property)
Lobby
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Green Market
    ‪1 min walk‬
  • Carlisle Guildhall
    ‪1 min walk‬
  • Carlisle Cathedral
    ‪2 min walk‬
  • Carlisle (CAX)
    ‪15 min drive‬

Room options

Junior King Suite

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard King Room

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Club King Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

Small Double Room

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, 1 Large Single Bed

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 1
  • 1 Large Single Bed

Executive King Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Crown and Mitre Hotel

Hotel in Carlisle with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crown and Mitre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Green Market. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Peace and Plenty
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and a car charging station
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Green Market and Carlisle Guildhall
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Crown and Mitre Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Peace and Plenty – This restaurant specialises in local cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 1004 reviews" "
Rating 8 - Good. 350 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 51 out of 1004 reviews" "
Rating 2 - Terrible. 32 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Evelyn

Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Business traveller
Disliked: Staff & service
Dated hotel, unfriendly staff
Receptionist left us standing there for a while before acknowledging that we were there, rather rude I felt. The welcome was not warm and not at all friendly, I would not recommend this hotel, it is old fashioned and the staff not really the best in hospitality.
Stayed 1 night in Oct 2024

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th stay at this hotel, ideal position right in the middle of everything. Will be back for our 5th visit very soon.
Stayed 2 nights in Oct 2024

6/10 Okay

Guest

Liked: Room comfort
Disliked: Staff & service
Be AWARE
Hot water was not available until after 10 PM due to high volume of guests. Also, stayed in a building were rooms were next to cathedral and bells were chiming throughout the night until late evening around 11 PM. Also heavy construction is occurring throughout the city center were the hotel is located. Be Aware!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

2/10 Terrible

G

Stayed 2 nights in Sep 2024

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant
Stayed 1 night in Oct 2024

6/10 Okay

Ian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Magnus

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing so happy we booked this. It has the wow factor when you enter. Bar very nice. Everywhere very clean. Breakfast wasn’t great, wouldn’t get again.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a cool hotel on the interior of a little dated. There is construction happening in the pedestrian area out front so it was a bit noisy.
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Property conditions & facilities
Great location in the city, staff where exceptional and very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for one night to see a show at The Old Fire Station (5 minute walk) and walked from train station (5 minute walk). It’s in a superb central position. The staff were so friendly and check in was a breeze. It’s an older hotel which shows and don’t go expecting a luxury experience but for the price I don’t think it can be beaten. I had a quiet room at the back of the place and my bed was super comfy, I slept amazingly well and never usually do when I’m away from home. I’ll certainly stay again and can only recommend this hotel it’s great!
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Stayed 2 nights in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready early
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Travelled with family
A lot of construction going on at the square in front of the hotel, but that isn’t the hotel’s fault, of course. Otherwise, it was all good — very friendly staff and our room was clean and lovely.
Stayed 2 nights in Sep 2024

8/10 Good

Suan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No heat in room. Breakfast average. Great location. Clean. friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff refused to add my IHG awards number to the reservation, they claimed that they've never done it and it wasn't available in the reservation. The area is under reconstruccion, so the hotel is very difficult to access, the parking is a real nightmare to find
Stayed 1 night in Sep 2024