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Crown and Mitre Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crown and Mitre Hotel

Lobby
Bar (on property)
Exterior
Lobby
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Guildhall
    1 min walk
  • Espresso Hub
    1 min walk
  • Carlisle Station
    7 min walk
  • Carlisle (CAX)
    15 min drive

Room options

View all photos for Junior King Suite

Junior King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for King Suite with Four Poster Bed

King Suite with Four Poster Bed | Desk, iron/ironing board, free WiFi, bed sheets

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Standard King Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room

Club King Room | Desk, iron/ironing board, free WiFi, bed sheets

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Large Single Bed

Deluxe Single Room, 1 Large Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, 1 Large Single Bed

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive King Suite

Executive King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

ibis Carlisle – City Centre

Pet-friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1002)
The price is €67
for 1 room
includes taxes & fees
3 Jan - 4 Jan
ibis Carlisle – City Centre

About this property

Crown and Mitre Hotel

Hotel in Carlisle with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crown and Mitre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Green Market. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Peace and Plenty
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and a car charging station
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Green Market and Carlisle Guildhall
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Crown and Mitre Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Peace and Plenty – This restaurant specialises in local cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Disliked: Property conditions & facilities
Very hard to find parking. Staff friendly but scruffy a bit like the hotel .. well past its prime
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service
Traditional hotel, a bit tired but made up by the friendliness of the staff. Unfortunately major works being carried out outside of the hotel restricting vehilce access.
Stayed 2 nights in Sep 2024

8/10 Good

C

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older, Victorian-type hotel. Even though the car park is right behind the hotel, it can’t be accessed directly, only be by making a big circle through the city center. We literally went around in circles for about one hour, since Carlisle is an old city and the street plan is complicated. This may be temporary due to a street closure in front of the hotel, and probably the hotel can’t do anything about it, but wished we had come by train instead of car.
Stayed 3 nights in Sep 2024

6/10 Okay

Samuel

Business traveller
Liked: Cleanliness, room comfort
Average stay, below average breakfast
The hotel is tired in some places, work has been done on one part of the hotel to refurbish the rooms, which i would describe as a light touch up as fixtures, fittings and thr shower is still dated. Hotel room was very clean and the bed was comfortable. The main issue is around the breakfast booking through hotels.com you have to pay 22.50 for it even if the room is for one person. However on the day the breakfast can be brought for 10.50. The breakfast is not the best very average.
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Travelled with group
Disliked: Cleanliness, property conditions & facilities
You have to walk through the hotel, out the back door, through the car park next to the dumpsters to get to the room. Worn carpet, missing carpet, dirty carpet, curtains, woodwork with mars and large pieces missing, sheet with stains on them, lamp shades coming apart, hole in the wall and so on.
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Business traveller
Disliked: Staff & service
Don’t bank on using the EV charger
Booked as listed with EV charging. On arrival was told the car park was full and had to pay to park in a local public car park.
Stayed 1 night in Sep 2024

8/10 Good

Cindy

Travelled with partner
Difficult to locate with road construction in the front of the hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Jeff

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the centre of town, hotel building was nice and our room was very comfortable and clean. We were in the annexe, which was a bit noisy from lorries early in the morning, and some odd noises from the plumbing, but overall a good stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, manager superb and customer service beyond call of duty
Stayed 1 night in May 2024

6/10 Okay

Debbie

Stayed 1 night in Aug 2024

10/10 Excellent

Graeme

Liked: Amenities
Good value for money king size room excellent
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical property well located at the center of town. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
You need to call when close by to get directions to carpark at rear of the motel.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was clean and spacious, the bath and shower were clean but the bathroom was a little dated. The breakfast in the morning was nice and the staff kept it topped up however the service was a little slow and if you asked for something it was a while before the staff would come back to you with it, EG milk. The “continental” breakfast was next to nothing bar some options for cereals and one or two pastries. I wouldn’t let it put me off tho as the location of the hotel was ideal and it was quiet during the night. The bells on the Sunday morning were horrendous tho they went on far too long but I realise this is out with the control of the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

George

Liked: Cleanliness, staff & service
Church bell on the hour and every hour , no good when it’s 1am , 2am, 3am ….. and so on
Stayed 2 nights in Sep 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good stay. Great points: Comfy beds, excellent customer service, excellent breakfast. Swimming pool and jacuzzi. Not so great bits: full car park, only two EV car chargers and one of them had been “ICE’d”, i.e. internal combustion engine car blocking the charger.
Stayed 1 night in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
Friendly hotel
Nice hotel, room was small but bed was comfortable. We enjoyed dinner and a lovely cooked breakfast. Staff were friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Travelled with partner
Disliked: Staff & service
The service was poor. People seem not to be trained.
Stayed 2 nights in Sep 2024

6/10 Okay

Stuart

Business traveller
Liked: Staff & service, amenities
The service was friendly and efficient
Stayed 1 night in Aug 2024