Base Serviced Apartments - Sir Thomas Street

4.0 star property

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January 2025
February 2025

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Penthouse, 2 Bedrooms (Sleeps 6, with Sofa Bed) | Living area | LCD TV
Penthouse, 2 Bedrooms (Sleeps 6, with Sofa Bed) | Private kitchen | Electric kettle
Exterior
LCD TV
Penthouse, 2 Bedrooms (Sleeps 6, with Sofa Bed) | Egyptian cotton sheets, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

Map
1-3 Sir Thomas Street, Liverpool, England, L1 6BW
  • Liverpool ONE
    3 min walk
  • Zenn
    1 min walk
  • Moorfields Station
    5 min walk
  • Liverpool (LPL-John Lennon)
    37 min drive

Room options

Penthouse, 2 Bedrooms (Sleeps 6, with Sofa Bed)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Standard Apartment, 3 Bedrooms (Sleeps 6)

  • City view
  • Sleeps 6
  • 3 Double Beds

Standard Apartment, 3 Bedrooms (Sleeps 8, with Sofa Bed)

  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Base Serviced Apartments - Sir Thomas Street

Guesthouse in Liverpool, a short walk to Liverpool ONE
This smoke-free guesthouse features laundry facilities and express check-out. Weekly housekeeping is available.
Base Serviced Apartments - Sir Thomas Street offers 4 accommodations with a hairdryer and an iron/ironing board. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms. This Liverpool guest house provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a weekly basis.
During your stay at Base Serviced Apartments - Sir Thomas Street, you're just a quick walk from Liverpool ONE. Laundry facilities are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include laundry facilities
  • Just a 3-minute walk from Liverpool ONE and 11 minutes on foot from Royal Albert Dock
As a guest of Base Serviced Apartments - Sir Thomas Street, you'll find laundry facilities and express check-out. The front desk is open around the clock.

This 4-star Liverpool guest house is smoke free.

Languages

Croatian, English, Greek, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available
  • Street parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [136 Duke Street, Liverpool L1 5BB]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 136 Duke Street, Liverpool L1 5BB
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
The general deposit varies depending on the size of the group and time of the week the booking is made for. Guests that book more than 1 room must pay the deposit for each room.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Base Serviced Apartments Sir Thomas Street Liverpool
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Base Serviced Apartments Sir Thomas Street
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Base Serviced Apartments - Sir Thomas Street Guesthouse

Base Serviced Apartments - Sir Thomas Street Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 74 reviews" "
Rating 8 - Good. 23 out of 74 reviews" "
Rating 6 - Okay. 19 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 9 out of 74 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lauren

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not return and do not recommend.
Check in is hard work in a different building, lack of parking, poor contact from the apartment using hotels.com, over pressuring for insurance/deposit in an already bashed about apartment. Communal stairwell is foul and smells of human faeces. Do not recommend and would not return.
Stayed 1 night in Aug 2024

6/10 Okay

Natalia

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Amazing location. Difficult to get in, 5th floor, no lift. Terrible maintenance of the stairs to get in to the flat, unbearable smell. The flat has a backyard, dirty, no maintenance. Besides that, comfortable, rooms and bathrooms cleaned.
Stayed 3 nights in Aug 2024

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really well placed in central Liverpool for a one night stay. Apartment had all you needed - balcony was great (apart from the nesting seagull). We did stay there on the hottest day of the year but with no air conditioning and being on the top floor it was extremely and uncomfortably hot. Also a bit of a walk from checking in and picking up the keys and then over to the apartment. Staff were helpful.
Stayed 1 night in Jun 2024

6/10 Okay

Chris

Travelled with group
Mixed but honest review.
First inconvenience is you have to travel to the other side of town to collect the keys. Not sure if I missed this when booking but I don’t recall seeing that mentioned. The location of the apartment is excellent. Second point, as you enter the properly you’re hit by a horrid smell that is there in all the communal/stairs areas. Once inside the apartment, the smell does go. Third point, it’s advertised as being suitable for 8 people ( 2 on a sofa bed). There was no sheet for the very old and broken sofa bed, although when we told the management they did send two very pleasant ladies to drop that off for us. There was nothing that could be done with the broken sofa bed so we had to prop it up with cushions to try and at least get it level and fit for some type use. There is also no bathroom access for the people staying on the sofa bed except for accessing one of the on suites in the bedrooms. Not ideal when you’re 4 couples. The three bedrooms were spacious, clean and comfortable. I tried to organise what I consider fair compensation with the management company asking for a 25% refund as I didn’t think it fair that the couple who stayed on the broken sofa bed should be asked to pay. They left the property very early as they couldn’t sleep! Their first offer was a free late check at 11am 😂. This was declined although they did finally make an of £50 off which I’ve also declined and will take up with hotels.com as advised.
This is what you get as the sofa bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Tinashe

Travelled with family
Stayed 1 night in May 2024

6/10 Okay

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location but no parking. Having to pick the keys up from another location isnt ideal. The apartment was nice but only the radiator in the corridor seemed to work and the master bedroom with en suite was cold all the time even though the radiator was turned up to full. Nice lounge and kitchen unless you’re trying to sleep on the sofa bed. There are no blinds or curtains on the massive patio doors so there’s no way if blocking the sunlight in the morning.
Stayed 2 nights in Feb 2024

10/10 Excellent

Natalie

Stayed 1 night in Jul 2023

4/10 Poor

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Second time staying and the apartment bedrooms were lovely but the living & kitchen area need updating lots of damage to cupboards , sofa and chairs .
Stayed 2 nights in May 2023

8/10 Good

Hyun ju

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and good to stay for family. Only bad thing is to need front stair. Very bad smelling after open the front door. Office opened by 6 pm. And far distance from the property.
Stayed 1 night in May 2023

8/10 Good

J

Stayed 1 night in May 2023

8/10 Good

Zina

Travelled with family
Liked: Cleanliness, amenities
Very pleasant, neat, tidy, clean, central to all hot spots.. Apartment can do with new curtains, furniture and a few pictures on the walls for a more homely atmosphere and 2 of the showers need new showerheads Overall happy with the apartment. Thank you
Stayed 2 nights in Apr 2023

2/10 Terrible

Simon

Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Shower unfit for use. Barely a trickle of water. Door locks are not sturdy
Stayed 1 night in Mar 2020

6/10 Okay

Colber

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing
I am a regular visitor to Liverpool and thought that I would try the Base Apartment in Sir Thomas Street. The apartment is located above the Victoria Cross pub and is accessed from an unmarked adjacent to the pub. I was not aware at the time of booking that I had to make time, drive to their offices to pick up the key, find street parking (and pay for parking whilst doing so). They did call me to inform me of this, but it was not clear at time of booking. The staff were friendly and helpful, however the layout and location of the apartment made it noisy. Whilst there was little that the owners could do about the early morning street cleaning, splitting the apartment into three independent bedrooms meant that there was noise though the night with corridor and bedroom doors banging. This could be partially allowed for in the costs of the room My main frustration was that thee apartment was advertised free cancellation. When I checked with a few days to go, I found that the opportunity to cancel had lapsed four or five days prior to my stay. This was unlike all my other bookings on Hotels.com. Most offer free cancellation within a day or so and several helpfully on the same day, if you genuinely need to cancel. It is something to consider when booking as it meant that it did not give me the flexibility that I needed. Whilst I appreciated a follow up call from Base, quoting me the terms and conditions of my stay added further disappointment. I doubt I will stay here again.
Stayed 1 night in Feb 2020

6/10 Okay

David

Business traveller
Ok 👌 stay was on fourth floor, no lift and had to pick keys up from a distant place to the location I stayed
Stayed 1 night in Dec 2019

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
Great location although the stairs are hard work after a day or night on your feet It would have helped to have tea towels to dry dishes. Apartment cold at times, being able to turn heat on and off ourselves when needed would have been great
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No fun no problem stay here!
It was my first night away with my wife (married that weekend) the place ensured we never had physical relation on our first marital night! Very angry! Don’t recommend, but you do get what you pay for!
Stayed 1 night in Oct 2019

10/10 Excellent

Avril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay. Apartment was so central. Exactly what we wanted. Spotless. Would highly recommend to people
Stayed 3 nights in Sep 2019

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Was easy to find, discount off parking nearby. The room was central to the night life. Only negative was shower cubicle was a bit small for my other half
Stayed 1 night in Aug 2019

6/10 Okay

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Hot and Noisy
We have lived in Liverpool before for 3 years so we knew there would be city centre noise but we didn’t sleep a wink of the 2 nights because there was roadworks directly outside as well as 2am roadsweepers. The noise was ridiculous. We had to have the window open because the room was so hot and there was no fans provided in the room, this should be a necessity in the summer. Would not recommend
Stayed 2 nights in Jul 2019

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Appartment
Great Trip
Stayed 2 nights in May 2019

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable & clean
Great location. Bedrooms were comfortable & clean. Lounge a bit small. Well equipped kitchen although no dishwasher. On top floor so not easy without a lift.
Stayed 1 night in Dec 2018