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PH Hostel Liverpool

3.0 star property

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Photo gallery for PH Hostel Liverpool

Lounge
Bed in 10-Bed Dormitory Room | Free WiFi, bed sheets
Lounge
Exterior
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
56-60 Mount Pleasant, Liverpool, England, L3 5SH
  • Concert Square
    ‪6 min walk‬
  • University of Liverpool
    ‪7 min walk‬
  • St. George's Hall
    ‪8 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪28 min drive‬

Room options

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Economy Room

Free WiFi, bed sheets

Standard Economy Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bed in 6-Bed Female Dormitory Room

Free WiFi, bed sheets

Bed in 6-Bed Female Dormitory Room

  • 21 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 14 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Bed in 8-Bed Dormitory Room

Free WiFi, bed sheets

Bed in 8-Bed Dormitory Room

  • 30 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

View all photos for Bed in 6-Bed Dormitory Room

Free WiFi, bed sheets

Bed in 6-Bed Dormitory Room

  • 21 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

View all photos for Bed in 10-Bed Dormitory Room

Bed in 10-Bed Dormitory Room | Free WiFi, bed sheets

Bed in 10-Bed Dormitory Room

  • 28 sq m
  • Sleeps 1
  • 5 Single Bunk Beds

View all photos for The Suite

The Suite | Free WiFi, bed sheets

The Suite

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bed in 4-Bed Dormitory Room

Free WiFi, bed sheets

Bed in 4-Bed Dormitory Room

  • 17 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

Similar properties

Room

Kabannas Liverpool

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, (32)
The price is €43
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Kabannas Liverpool

About this property

PH Hostel Liverpool

Victorian Liverpool hostel in Knowledge Quarter with spa services
This smoke-free hostel features a bar/lounge, a snack bar/deli and spa services. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and laundry facilities are on-site. Housekeeping is available on request.
PH Hostel Liverpool offers 71 accommodations with free toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at PH Hostel Liverpool, you're just a quick walk from Liverpool Empire Theatre. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include locker space, convenience store and a gift shop
  • Within a 10-minute walk of Liverpool Empire Theatre and Liverpool ONE
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a vending machine are also featured at PH Hostel Liverpool.

This 3-star Liverpool hostel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 4:00 AM to 1:00 PM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 5.00 for adults and from GBP 5.00 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Towels fee: GBP 4 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 15640070

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hatters Hostel
Hatters Hostel Liverpool
Hatters Liverpool
Hatters Liverpool Hostel
Hostel Hatters
Hostel Hatters Liverpool
Hostel Liverpool Hatters
Liverpool Hatters
Liverpool Hatters Hostel
Liverpool Hostel Hatters
Hatters Hostel Liverpool Hotel Liverpool

PH Hostel Liverpool Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 90 out of 266 reviews
Rating 8 - Good. 82 out of 266 reviews
Rating 6 - Okay. 34 out of 266 reviews
Rating 4 - Poor. 31 out of 266 reviews
Rating 2 - Terrible. 29 out of 266 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Emily

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Cheap and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and good price for a Saturday night in Liverpool
Stayed 1 night in Nov 2024

8/10 Good

PING YAU

Liked: Cleanliness, staff & service, property conditions & facilities
For a short stay and low budget traveller , this is a good option!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remembrance weekend
I booked a queen bed room when we got there they didn't have it and we were given twin beds the light didn't work but was clean
Stayed 2 nights in Nov 2024

4/10 Poor

Hinaki

Stayed 1 night in Oct 2024

6/10 Okay

Ana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had an issue with the key card (it was not available when we arrived) - I stayed 3 nights and 2 without the key card, so Everytime I had to enter the room I had to call the receptionist (which was not always there as everyone had the same issue). Also, the room had lot of mould on the ceiling. The size of the room was ok. They had shampoo and conditioner but not shower gel (I took the hand soap to take shower). And we’d have to pay £4 for each towel but they didn’t charge us because of the issue with the key card the location is very in the city center, close to the train station, I found a bit dirty, lot of homeless people but very close to all the shops tho. It was decent but it definitely doesn’t worth the price, I’d stay there again.
Stayed 3 nights in Nov 2024

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute joke of a venue … on hotels websites but treat you like a baby even though you’re paying over the odds rates. No room keys as they say people taking … no towels as they say people stealing … then they want to charge £4 per person not even as a deposit but as compensation after you’ve paid £90+ for a room. Yes it’s listed as a hostel but should not be on a hotel comparison website … truly pathetic imo. Staff just laugh as you if you question anything … banging noise all morning in corridors … stay well away if you think it’s a hotel 😡
Stayed 1 night in Nov 2024

2/10 Terrible

Ahmed

Stayed 1 night in Nov 2024

10/10 Excellent

jeanette

Late check out The other guests are quiet and respectful Good front of house experience Friendly place
Stayed 1 night in Oct 2024

8/10 Good

Cilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Oct 2024

8/10 Good

Tracey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
For a family of 4 (2 teenagers), this was a cheap and convenient way to visit Liverpool. The accommodation was fine for sleeping in and the communal area had a very calm, chilled vibe. Hostels are supposed to be basic so if your expectations are realistic, you'll be pleased with this place. A huge bonus is the car park opposite which cost £5 for 24 hours. Don’t forget to take a towel with you!
Stayed 1 night in Oct 2024

6/10 Okay

Maxine

Travelled with group
Liked: Cleanliness
Basic, noisy, central location
£78 one the night for the hostel (twin room) was the most I’d pay. I took my own towels but £4 a towel to borrow is terrible. Very noisy people banging doors. Was quite clean but worn it’s a historic building the worlds first ever YMCA (the receptionist didn’t know that!) Bed was comfortable but pillow was lumpy. Good central location. Mount pleasant car park is opposite.
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
It was in Liverpool so all of the above Haha! I had a great time as always. Great city, cracking people. Next time I'm there I'll be staying again. 👍
Stayed 1 night in Oct 2024

6/10 Okay

Addison

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Okay Option, Not Great
The layout of the room was quite unsafe, I think, since there was little room to move in and out of the bed pods and with little space to store luggage, it became a tripping hazard at night. I did appreciate the privacy curtains though. The room itself was quite filthy (used tissues, dirt/dust, unemptied trash, etc.) though the bathrooms were a bit better. The location is fairly close to the train station and is a short walk from the main shopping centers, though it's quite far from the airport. It lists laundry facilities as being available for guests, but that consists of a single washer and dryer for the entire building which requires a token that doesn't work most of the time. The cycles take a long time and apparently the check-in staff is not notified when the machines are out of commission. The building looks great from the outside, but sits next to a student accommodation, so it's quite noisy at night.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Meghan, Fayetteville

Travelled with group
Liked: Amenities
Disliked: Staff & service
Reception is supposed to be 24hrs but at both check in and check out NO one was there and there was no way to contact anyone. Anyone could have walked in or out!
Stayed 1 night in Oct 2024

2/10 Terrible

Proloeng

Stayed 1 night in Sep 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and check out. Talkative and friendly staff. Room great for the price.
Stayed 1 night in Oct 2024

4/10 Poor

geoff

Clean room but poor value over all
This was a basic accommodation. Some staff were very good some not. The view was of a litter-filled yard and the brick building opposite. No car park available The room had paint peeling from walls. VERY expensive for what it was. It wouldn’t take much to clear the litter or paint the walls. Breakfast (at extra cost) was advertised but not available as ‘she had phoned in sick’ It felt like the building and business were probably owned by a landlord who only cared about the money, not really bothered about the notion of service.
Stayed 1 night in Sep 2024

4/10 Poor

Leonor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Debra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damp and Smelly
I stayed in an 8 bed dorm room. The first room I refused to stay in because it stunk of BO and damp, wet towels on the windowsills and really dark. Was moved to another dorm which was better but the whole building is damp. Mildew on the walls and ceilings, smelly and unloved. Receptionist couldn't be bothered to look up when I checked out. I slept well and the croissants were great in the morning, but I won't stay here again
Stayed 2 nights in Sep 2024

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the street looks a bit rough from the bottom but it's not that bad. The rooms are big but cold. It was pouring down with rain and 6 degrees out and there was no heat in our room. Also, the extra charge for a towel is silly. Even if you pay it there's no bath mat so you're stepping out of the shower onto freezing cold tile. We stayed for a week and never saw the bar open. But overall it's a bed, hot shower and close to everything we needed.
Stayed 6 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A standard room's a very good option when staying in Liverpool, a bit more to pay than a dorm bed but quiet, en suite and very comfortable. Staff friendly and efficient and the hostel's in a great location. Recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Oredroc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Sep 2024