ibis London Shepherds Bush – Hammersmith

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis London Shepherds Bush – Hammersmith

Interior
Business centre
Restaurant
Reception
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Shepherd's Bush Empire
    5 min walk
  • Westfield London Shopping Centre
    9 min walk
  • Kensington High Street
    14 min walk
  • London (LHR-Heathrow)
    29 min drive

Room options

Double Room, 1 Double Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

ibis London Shepherds Bush – Hammersmith

Hotel with a 24-hour front desk, a quick walk to Westfield London Shopping Centre
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. Housekeeping is available on request.
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis London Shepherds Bush – Hammersmith. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Shepherd's Bush Empire and Bush Theatre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to noon.
Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 11 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Self-parking fee: GBP 11 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 1002 reviews" "
Rating 8 - Good. 444 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

myles

Liked: Staff & service, amenities, property conditions & facilities
Only issue was that someone walked in on me as they had given someone else the key to my room. They have said they will refund the cost of breakfast as goodwill. I will wait and see.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience and will defiantly look to book here again for my next trip to London! 2 min walk from Shepards bush tube station and plenty of shops in the area! The staff at the hotel were lovely and friendly couldn’t have asked for more
Stayed 1 night in Sep 2024

8/10 Good

Orla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to all amienities. Staff were very helpful
Stayed 1 night in Aug 2024

8/10 Good

Alicia Myrnelle

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Laura

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately we felt unsafe at this hotel when returning at night, there was a gang of men outside who were hanging around and tried approaching us, which was very intimidating. We also had issues in our room with the plug socket sparking when we plugged something in. And annoyingly the bathroom light constantly flickered.
Stayed 2 nights in Aug 2024

8/10 Good

Halley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Nichole

Liked: Cleanliness, property conditions & facilities
No iron, no safe for valuables no mini refrigerator
Stayed 6 nights in Aug 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, quiet clean and modern
The location was perfect, just opposite Shepherds Bush station (but far enough away to not have the bustle). There is a small shopping centre at the entrance to the hotel with a Poundland, Lidl, nice cafe etc, which was great for snacks, breakfast and so on. The welcome was friendly and the set up is great with a room key that also opens the front door and operates the lift. The room was quiet and impeccably clean. There were extra pillows and the view was lovely. The only negative is that there is nothing ‘special’. There’s no fridge and the plugs were slightly awkwardly placed. The bathroom was perfectly well appointed but slightly oddly ‘raised’ which meant that everything was a tiny bit ‘bouncy’. No massive ‘wow factor’ but for a reasonably priced, clean, modern and impeccably maintained room in a convenient location, we were very impressed indeed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bikram

Liked: Staff & service, property conditions & facilities
Westfield
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Had already checked in online before our arrival which meant it was a quick and easy to get the room key when we arrived, staff were friendly on arrival and departure, the room was well maintained and the bed was so comfortable, if I am staying in that area in the future I will stay at the hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

SHARON

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Stayed 3 nights in Jul 2024

4/10 Poor

Ben

Stayed 2 nights in Jul 2024

8/10 Good

Inder

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jun 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to underground and fairly central to the places we wanted to get to.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lauren

Stayed 3 nights in Jun 2024

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know the dimensions of the room were given, but it still seemed small. Of course, things are pricey in London. That aside, the room and environment was clean. The support staff started early and the hotel was immaculate. I loved the area because everything was at my fingertips; food, supermarket, Shepherds Bush Market and fruit vendors near the subway. We were happy with our hotel as it allowed us to go about confidently & safely. We used public transportation to & from the airport, it was so easy. The front desk staff was polite & accommodating. When we came in we had booked for a room with a queen bed. We asked if they could.search and find us 2 single beds. They did. The chocolates at the front desk were good, too!
Stayed 8 nights in May 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable overnight stay, clean and comfortable. Fair bit of traffic noise so take ear plugs.
Stayed 1 night in May 2024

10/10 Excellent

Sharon Jane

Stayed 1 night in May 2024

2/10 Terrible

A-jay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were dirty the towels hadn't been changed there was skid marks in the toilet and hairs in the shower
Stayed 1 night in May 2024