Novotel London Heathrow Airport T1 T2 and T3

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Dates

December 2024

January 2025

Breakfast, lunch, dinner served; local and international cuisine

Memory-foam beds, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Gym

Bar

Parking available

Breakfast available

24/7 front desk

Explore the area

234 Bath Road, Heathrow Point West, Hayes, England, UB3 5AP

Airport Bowl
11 min walk
Stockley Park
7 min drive
Brunel University
9 min drive
London (LHR-Heathrow)
7 min walk

Room options

Superior Room, 1 Double Bed with Sofa bed

23 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

23 sq m
Sleeps 2
2 Single Beds

Standard Room, 1 Double Bed

23 sq m
Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Hotel with a 24-hour fitness centre, in the vicinity of Twickenham Stadium

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. Change of towels is available on request

Novotel London Heathrow Airport T1 T2 and T3 offers 166 air-conditioned accommodations with a safe and a hairdryer. Beds feature memory foam mattresses. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

During your stay at Novotel London Heathrow Airport T1 T2 and T3, you'll be close to Twickenham Stadium. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.

Free WiFi
Enjoy local and international cuisine while dining at Nest Restaurant
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, luggage storage and wedding services
On-site recreation includes a 24-hour gym
13 minutes by car from Twickenham Stadium and 13 minutes from Windsor Castle

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly Novotel London Heathrow Airport T1 T2 and T3. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hayes hotel is smoke free.

The hotel hosts a free manager's reception daily.

Nest Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.

Nest Bar – This bar specialises in local and international cuisine and serves brunch, lunch, dinner and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Languages

Czech, English, French

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 17 per night)
Limited on-site parking
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 11.95 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Nest Bar
Nest Restaurant

Family friendly

In-room refrigerator
In-room sofa bed
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

Business centre
Computer station
Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
4 floors
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2018
Comprehensive recycling policy
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Memory foam mattress
Sofa bed

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shower
Towels provided

Entertainment

55-inch flat-screen TV with premium digital channels

Food and drink

24-hour room service
Refrigerator

Air conditioning
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 11.95 for children
Self-parking fee: GBP 17.00 per night
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel London Heathrow Airport T1 T2 T3 Hotel Hayes

Novotel London Heathrow Airport T1 T2 T3 Hotel

Novotel London Heathrow Airport T1 T2 T3 Hayes

Novotel London Heathrow Airport T1 T2 T3

Novotel London Heathrow T1 T2

Novotel London Heathrow Airport T1 T2 and T3 Hotel

Novotel London Heathrow Airport T1 T2 and T3 Hayes

Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes

Novotel London Heathrow Airport T1 T2 and T3 Reviews

8.0

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Philip

4 Jan 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night of hell

Hotel is now an immigration stop over hotel. I was not informed of the change of use and on arrival was not expected. It took me 2 hours to arrange alternative accommodation for the night and £37 in additional taxi fees

Stayed 1 night in Jan 2022

2/10 Terrible

Laura

28 Dec 2021

Disliked: Cleanliness, staff & service, room comfort

Hotels.com didn’t tell us our hotel was closed

Hotels.com had forgotten to tell us that the Novotel has been closed for over a month to normal visitors. DO NOT BOOK

Stayed 1 night in Dec 2021

10/10 Excellent

HAZEL

Travelled with family

25 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shall use again

Stayed 1 night in Nov 2021

4/10 Poor

Ryan

6 Dec 2021

Stayed 2 nights in Nov 2021

6/10 Okay

Andy

5 Dec 2021

Stayed 1 night in Dec 2021

2/10 Terrible

VERONICA, Davis

30 Nov 2021

Stayed 1 night in Nov 2021

8/10 Good

Narinder

Business traveller

29 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Organised Chaos

Hotel was fine. Booking process after last minute hotel change not so great.

Stayed 2 nights in Nov 2021

2/10 Terrible

KEITH

Travelled with partner

25 Nov 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They cancelled my booking so I didn't even stay there. I'm still waiting for you to process my refund!!!!

Stayed 1 night in Nov 2021

2/10 Terrible

Lindsey

23 Nov 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Nov 2021

10/10 Excellent

Andrew

22 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and modern

Clean, spacious, simple and modern. Nice breakfast at good price, which made up for the slightly pricey parking.

Stayed 1 night in Nov 2021

8/10 Good

Kenneth

21 Nov 2021

Stayed 1 night in Nov 2021

2/10 Terrible

Bruce

20 Nov 2021

Stayed 1 night in Nov 2021

8/10 Good

Bahulayan

Business traveller

20 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2021

4/10 Poor

Martin

Travelled with partner

20 Nov 2021

Disliked: Staff & service

Unfortunately due to unforeseen circumstances probably out of the hotels control we had to move hotel, was not told about what was due to happen. Our belongs were gone through and we lost some items. Communication would have made a bad situation a lot better.

Stayed 3 nights in Nov 2021

2/10 Terrible

Lorely

17 Nov 2021

Stayed 1 night in Nov 2021

10/10 Excellent

Vula

Business traveller

17 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2021

10/10 Excellent

Yacouba

Business traveller, Travelled with partner

16 Nov 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Due to changes my reservation has been transferred to the Holiday inn at London Heathrow Airport. This hotel was excellent and the measures taken for my transfer there were quick and professional.

Stayed 1 night in Nov 2021

2/10 Terrible

Evan

Travelled with group

16 Nov 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh no

Home office detention centre, full of refugees

Stayed 1 night in Nov 2021

4/10 Poor

Anna-Marie

Travelled with partner

16 Nov 2021

Disliked: Cleanliness, property conditions & facilities

We were only there for a few hours to catch an early flight. I booked a double room but at reception was told that I booked a single for 1 person so me and my partner were eventually give twin beds. I would have bothered to complain but we were tired from traveling and only there for 1 night. The room was strange. No proper bathroom door. Shower pressure was so so. There were quite a few stains on the carpets.

Stayed 1 night in Nov 2021