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3.5 out of 5

"We had a lovely stay. Staff were welcoming and attentive, hotel was immaculate, bedroom was lovely with a comfortable bed and very clean throughout, f ... " More

By a verified traveller on Tue 11 Apr 2023

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Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Warren House. During your stay, you're just a quick walk from Richmond Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine and garden views while dining at Persian Dining Room
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • 8.6 mi (13.9 km) from Hyde Park and 8.9 mi (14.3 km) from Buckingham Palace

Warren House ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Warren House

Couples (2)
5 out of 5
We had a lovely stay. Staff were welcoming and attentive, hotel was immaculate, bedroom was lovely with a comfortable bed and very clean throughout, food was lovely and the grounds were well kept. Quiet and very relaxing place.

Posted by on 11 Apr 2023

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Comment from Hotel Management

15 May 2023 by Warren House

Thank you for your kind review.At Warren House, we pride ourselves in the service we provide the guests during your stay as well as the facilities in our beautiful Victorian mansion. We are delighted that you have enjoyed your stay with us.

2 out of 5
The room had a flicking light, the tv was pixelated the toilet wouldn’t flush and it was noisy with people outside in the evening. Staff were dismissive and when highlighted this issue they just replied sorry to here that. The property and grounds looked lovely but that’s where is stop.

Posted by on 25 Sep 2021

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Comment from Hotel Management

19 Oct 2021 by Victoria

Dear Stuart, Thank you very much for sharing your feedback with us. I am glad to hear that you did enjoy our property and the beautiful ground surrounding our Hotel. However, I am very sorry to hear about the challenges you had with your room and that you were disturbed by the noise from the outside. I will speak to my staff and ensure that they will do their best to resolve such matters to guests' complete satisfaction in the future. Kind regards,

Property Features

Warren House offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Warren House also features multilingual staff, a garden, and a fireplace in the lobby. Free self parking is available. This Victorian Kingston Upon Thames hotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • 3 buildings
  • Conference rooms
  • Built in 1865
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Norbiton Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Warren House offers 46 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Fridge
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

Persian Dining Room – Overlooking the garden, this restaurant specialises in British cuisine and only serves breakfast.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 9:00 AM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not allow photo shooting, video recording, or filming activities for private or commercial use without permission.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • UnionPay
  • Contactless check-out is available
  • Mobile key entry is not available
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.50 for adults and from GBP 17.50 for children
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Warren House Hotel
  • Warren House Hotel Kingston Upon Thames
  • Warren House Kingston Upon Thames
  • Warren Kingston Upon Thames
  • Warren House Hotel
  • Warren House Kingston Upon Thames
  • Warren House Hotel Kingston Upon Thames

You should know

  • Pool access available from 8:00 AM to 8:00 PM
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.