Britannia Grand Hotel Scarborough

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Britannia Grand Hotel Scarborough

Exterior
Lobby sitting area
Exterior
Exterior detail
2 bars/lounges

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    3 min walk
  • Mecca Bingo
    6 min walk
  • Scarborough Spa
    7 min walk

Room options

Basic Double Room, No Windows

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About this property

Britannia Grand Hotel Scarborough

Fun on the beach, near Scarborough Open Air Theatre
At Britannia Grand Hotel Scarborough, hit the beach, dine on-site at The Harbour Lights or enjoy a drink at one of the hotel's 2 bars/lounges.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Britannia Grand Hotel Scarborough's great location gets high marks from our customers. During your stay, you're just a quick walk from Rotunda Museum. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • Guests have great things to say about the helpful staff and the location
  • Steps from Rotunda Museum and 3 minutes on foot from South Bay Beach
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the business-friendly Britannia Grand Hotel Scarborough. You'll have access to the indoor pool at a partner property.

This 3-star Scarborough hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 9 AM to 10 AM.
The Harbour Lights – This buffet restaurant serves breakfast and dinner.
Premier Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9 AM to 10 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 1863
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 8 for children
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 370 out of 1552 reviews" "
Rating 8 - Good. 411 out of 1552 reviews" "
Rating 6 - Okay. 276 out of 1552 reviews" "
Rating 4 - Poor. 183 out of 1552 reviews" "
Rating 2 - Terrible. 312 out of 1552 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sujith

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Staff & service
Love it
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Cleanliness, amenities
The way breakfast was run clearing away the food when still half hour to close down I like a steady breakfast but doing that made me want to rush it
Stayed 7 nights in Sep 2024

10/10 Excellent

Glynn

Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Amenities
Check in was slow always is but once in fantastic stay . Wish there was more of a better dinner menu tho . Some stuff members need retraining as there bit slow other than that I enjoyed my stay
Stayed 3 nights in Sep 2024

8/10 Good

Ermina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but with a wonderful sea view. Room is clean and smells good. Very easy check in, staff are polite and helpful. 2 days and we did had a great time. When I saw majority of the negative reviews after I booked I cannot help but be anxious of what to expect when I get there. But no, everything went really well. The surrounding area specially the beach is clean. Sitting on different benches with beautiful seaview angles is really relaxing.
Stayed 2 nights in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My first stay at the Grand Hotel and I enjoyed my time, not that I was in the hotel much, but it was good for what I needed. Will be staying again next year.
Stayed 2 nights in Sep 2024

6/10 Okay

Zdenko

Liked: Staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was hotel of my life.
Rusty shower Toilet wouldnt flush so had to use shower as a toilet. Reported and was refused a room change. Bathroom door wouldnt shut when using toilet/shower. Wrong type of room to our booking. Broken/squeaky floor boards could hear when people walking around. Room not cleaned properly as waste paper(looked like blood) left on the floor. Old fashioned key the size of a ruler...had to take it out all day/night with us
Stayed 1 night in Sep 2024

2/10 Terrible

Natasha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldnt recommend it
Stayed 1 night in Sep 2024

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet smelt like raw sewage, we didn't feel safe enough to brush our teeth .TV didn't work, toilet was enclosed in a small gap in the wall that my slim partner could barely sit on let us woman with curvier behinds. We understand it's an old building so the inside wasn't great build wise but for the price it's just not worth it at all, the maintenance of the beautiful exterior just isn't even looked at in the interior. Plus such a huge hotel, no parking, we had to park a 15 minute walk away and carry our luggage. Only good thing we can say is at least it's close to the town centre. Also don't suggest drinking there, dirty glasses, doesn't taste like the pipes are clean, we thought we'd sit on the terrace for the view but we had people screaming around us, kids running into us, people throwing lit fags on the floor, watched one poor little girl step on it barefooted. The reception staff were lovely though, I'm sure they're used to a lot of abuse from guests because of the failings of management which is a shame because they were very helpful and kind - although the woman we spoke to on the phone was quite rude and abrupt and actually hung up on me after I asked where to park as she said hotel has no designated parking- but again she's probably used to plenty of abuse for things she can't control or do anything about
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Its an old building we had one issue but they fixed it straight away the room was clean we will stay there again thanks
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad and tired.
So very tired, even the staff looked tired and dishevelled. Room ok, breakfast awful. A once great hotel, (the architecture is amazing) now sad and unloved. Great views of the bay though.
Stayed 2 nights in Aug 2024

6/10 Okay

kathleen

Travelled with partner
Liked: Cleanliness, amenities
Like the history
Stayed 3 nights in Sep 2024

2/10 Terrible

Barry

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful horrible hotel, rooms no windows,
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room, breakfast excellent
Stayed 2 nights in Sep 2024

4/10 Poor

Kamila

Disliked: Cleanliness
👍 Good: The room was a good size and it seemed clean. 👎 Bad: The bathroom was disgusting and dirty, as well as the plates, mugs and glasses at breakfast. The fruit served at breakfast seemed quite out of date, and the cereals tasted like paper. Also, they were supposed to give us 50% of the NCP local parking, but when we went to pay, the discount wasn't applied and we had to pay the full price.
Stayed 1 night in Aug 2024

2/10 Terrible

Sam

Stayed 3 nights in Aug 2024

8/10 Good

Pamela

Stayed 2 nights in Aug 2024

8/10 Good

Paula

Travelled with family
Enjoyed my stay at the grand, first time visiting however wasn’t too happy that we were put in a room without any windows, Very claustrophobic. We did not bring this to the attention of the staff, but if we ever stayed there again, we would definitely request a room with a window! Animal
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Travelled with group
Liked: Staff & service
Room was good, but would of needed redecorating to be more welcoming
Stayed 1 night in Aug 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Some areas could do with updating.
Stayed 2 nights in Aug 2024

4/10 Poor

Yvonne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
As we arrived in the room we was greeted with a urine in the toilet. The room was clean but needs attention to the skirting board and flooring that looked dishevelled. Needs some form of ventilation in the room as it has no windows and felt claustrophobic. Outside veranda on the sea front, in particular the railings needs a lot of attention. The whole place needs a good makeover. Breakfast very good and the staff on breakfast was on their toes and polite. Don't think I'd go back there unless it was all revamped.
Stayed 2 nights in Aug 2024